no stars. Went in…read moretoday to see about a replacement for a rc car my son was given for his birthday, less than a month ago and had the original receipt. The owner (Steve) stated it was an issue internally and i needed to take it apart to fix it. He offered no assistance other than referring to the manual. He obviously doesn't know how to troubleshoot an item, which is wild being the owner of a hobby car company. I don't know my way around these cars but he insisted they don't do returns and i would need to contact horizon. well i did and they won't do a return either since it wasn't bought directly from them. Would absolutely not recommend purchasing from a store that doesn't back what they sell. Especially a $200 purchase. Will no longer get business from myself or anyone i know. do better....

Steve is very knowledgeable and helpful in finding and ordering parts that I need. The shop has a…read morewide variety of parts for the items they sell.

Nice guy running when we were there. Grandkids found some…read moretreasures. Parking on the street.

I had a great experience visiting the shop. They had a great selection, fair prices and the…read morecustomer service was great. I would highly recommend visiting if you are looking for TCG or sports cards.

I was low balled so badly for my valuable cards. They took advantage of me big time ! They were…read morevery unfair

Friendly staff a ton of games and cards. Great Pokemon bulk to look at. Great service when…read morereleases come out

Always a convenient stop for my seasonal crafting needs! The associates here are super kind and…read morehelpful if I have trouble finding something. I also love the self-checkout options that they installed in their stores.

My husband and I are not big crafters so we don't spend a lot of time in craft/hobby stores…read more However, this weekend we needed to stop by Michael's for a couple frames - this is most likely the last time we will be visiting Michael's because our experience was less than ideal. We went back to their frame section and saw 2 large signs on the end caps that said "buy one item get one item free". At first we weren't finding anything we wanted so we visited the custom frame section. The employee back there, Rachel, kindly helped us quote a couple frames before I asked if the buy one get one applied to custom frames - they said no. We thanked them and we went back to look at the frames in the aisles. Still under the impression the regular frames were buy one get one, we picked 2 out and headed to self checkout. After ringing everything up, we saw that we were about to be charged full price for both frames. I pulled an employee aside and requested assistance to which she said "let me ask someone else". My husband followed her to the custom frame area, where Rachel told them that those signs didn't apply to ANY of the frames and, with an attitude, said "well that's exactly how corporate tells us to do it". Frustrated by what we perceived as false advertising, my husband requested to speak to a manager. He had to make the request 3 times before Rachel said "well I can get a manager but that's what corporate wanted". When the manager arrived, my husband took her to the 2 large signs on the end caps of the frame aisles and showed her that it said "buy one item get one item free" and that nowhere on the sign did it specify specific items (despite the fact that the manager and employees were telling us otherwise). Meanwhile, while my husband was explaining our frustration and how it was false advertising, I was waiting at the self checkout for him to return. The 1st employee that we interacted with returned to the checkout area and looked at me like she was wondering why I was still there. I said "my husband is talking to a manager because we feel this is false advertising". The woman responded with "well it isn't because the sign said it was for shadow boxes" (side note - there was a sign for shadow boxes but it was in the shadow box aisle). I replied to her saying "well my husband is speaking to a manager so you do not need to argue with me right now". She walked away. My husband returned to tell me the manager was going to give us 50% off both the frames. However, he shared that the entire time he was talking to the manager she was continuing to blame corporate and saying there was nothing she could do. When he challenged her one more time that she "couldn't do anything", she said "I guess I could give you a discount just this once". We were instructed to go through the checkout with a live person as opposed to self checkout, that way the cashier could give us our discount. We waited in line for several minutes (totally fine, not complaining), however we both realized that Rachel, the custom frame employee, was hovering around the checkout area the entire time and giving us very obvious dirty looks - utterly unprofessional. Needless to say, my husband and I were absolutely appalled by our experience at this Michael's location. The entire time we were trying to work towards a solution, we were being told that we were wrong and that it's corporate who makes the rules and they just follow them. We walked out of there with an understanding that this location does not do well to train their employees OR managers in customer service. Two employees argued with us, and the manager clearly did not approach the situation with intention to provide positive customer service or to come to a solution. Given that the employees and manager at this store seem to point to corporate when they have frustrated customers, perhaps corporate should step in and provide some training on correct advertising and appropriate customer service. While my husband and I are just 2 individuals and our refusal to go to Michael's moving forward will not hurt their corporate company, we will still be choosing Hobby Lobby for our crafting needs moving forward. And you can bet we will be sharing our experience with our friends and family.

As a casual pokemon card collector, I happened to come in here one day a while back to see what…read morethey had. I was really surprised at the amount of inventory for cards and pokemon merchandise. This is now my regular go to card shop for pokemon cards and the owners are extremely friendly. The prices are very fair (cards are based on prices from tcg player) and they can sometimes work you a deal if you happen to also be selling. If you are interested at all in pokemon cards or similar card games, I highly recommend this shop. You can even bring your consoles and hang out and play games here. Be on the lookout for special events such as trade nights also!

Great selection and friendly vibe. Love this place and the owner knows his stuff. Love it !read more

Customer service is horrible! Gene is such a rude associate I don't see how he even was hired. I…read morewill not be back.

Hobby Lobby has so much stuff that I am constantly surprised that I never find what I like here. I…read morehave purchased frames and some supplies here. The decor items are often cheesy but some of it is nice. It's just one of those big box sprawling stores that you can wander around in and not really find much that you feel compelled to buy.

My favorite coin shop in Indiana. Clean and organized display cases. Very knowledgeable staff with…read moredecades of experience.

I went into their shop a few months ago and was pleased with the service and the time they spent…read morewith me. I came in with a shoebox of old coins and the gentleman there took the time to look at every coin and tell me his value for each. We always want more for our coins then they may be worth but I was very happy with his valuations and was able to get a nice roll of silver eagles out of it. Would do business here again. Thanks for your time and effort.

Great selection of mtg cards and accessories. A solid selection of board games and friendly…read morecustomer service and room to play games.