Fantastic service, I am a long time customer. Wonderful…read morecommunication with honest time estimates. The drivers and dispatch are all polite courteous & experienced thank you again guys!

Excellent Customer Service. We used Access to get from Enterprise Car Rental Drop Off over to the…read moreAmtrak Station. It was late in the evening and they waited as we dropped off the vehicle and then took us to the train station. Price was very reasonable so we tipped them well!

Shitty customer service. They said 20 minutes on a cab over 30 minutes ago. There's a half hour of…read moremy life that I won't get back. Or a return phone call from the company as to why no cab. It's bullshit!!!

Needs extensive customer service training. Rudest 10 second phone call. Aren't you guys supposed to…read morewant business? I had a woman answer the phone with such a hateful tone in her voice who told me right away "it's gonna be an hour. You want a cab or what?" Seriously?? I do hope Uber becomes available and puts these people out of business. Either way, I understand now why people only recommend Access Taxi instead.

Very communicative punctual and safe for a little lady like me…read more Would recommend and use service again!

Used this service because of positive reviews. One of the worst rides ever. Going little over speed…read morelimit and likes to tailgate. guy is very condescending when talking to you

..both mel and nikki are so personable they make my day better just seeing their smiling faces! On…read moretime, and so helpful to me. plus my dog max is always welcome in the taxi..from day one! good people!!

Oct 6, 2023 Mel and Nicky are fantastic. Their taxi is easy to get in and out of and was clean…read more They helped make a stressful day much more pleasant. Thank you ladies. Mikie