I've seen 2 different names for this "Mel's Yreka Taxi" and "Road Runner transportation Services"…read morethe caller ID for this phone number said "Road Runners transportation services" but the phone number on the Google side is a disconnected number. The car I road in had 5 different service lights on her dashboard and it felt like her suspension for the car was nonexistent. Car also smelt like cigarettes and the car needed to be vacuumed. Felt unsafe and disgusted probably would've refused the car if I wasn't already super late to my flight since it seems like nobody else drives in this small community.

WOULD NOT RECOMMEND!!! Firstly it costed $98 dollars for a 25 minute ride, the vehicle was BEYOND…read moreFILTHY with discolored seats from stains and God knows what else, animal hair everywhere and I mean long thick animal hair, smelled like a cigarette factory, I told her I was a non smoker and she still attempted to smoke a cigarette. Just an overall uncomfortable and extremely overpriced experience. I felt filthy getting out of that vehicle and I smelled like cigarettes and I don't smoke once again.

We met Kyle while we were out and about on a VERY cold night a while back, and were SO excited to…read morelearn that our area had such a safe, accessible and AFFORDABLE taxi option! Kyle had a very warm and kind disposition, making it a relatively easy choice as two young women who were out for the night. Mt. Shasta taxi and their drivers are great - what an asset to our small mountain community!

Mt Shasta Taxi picked me up at the hospital. I was feeling so poorly, very out of it, ( nothing…read morecontagious) medication reaction . I wish I could have remembered the taxi drivers name, he was sweet and compassionate. The car was immaculate, very smooth and got me home quickly . The fee was reasonable too, plus, I was so happy that I had a way to get back and forth from one destination to another without calling a neighbor. Thank you Mt Shasta Taxi. You were my angel that day!

Wonderful experience for our bridal shower transportation, the driver is so nice and libes his…read morejob. The experience overall is 5 stars.

I ended up needing a ride unexpectedly from Sky Lakes Hospital on 4 FEB 2026 and called Access…read moreTaxi. It is 13 AUG 2026 and they still have not called me back. NOT GOOD. It you have a desire to start a small business, I would recommend a taxi company in Klamath Falls. Pay attention to Customer Service. The best thing you can say about any company is the folks are nice down there. You can't say that if they never answer their phone or return phone calls.

The drivers themselves are wonderful and excellent drivers. The company itsself is WILDLY…read morefrustrating to deal with. The two times we have used them they have quoted us different numbers every time we have called and once when it was in the evening they didnt get back to us until several hours later and by that time it was very late into the night. Just recently they quoted my boyfriend $100 for an hour ride and he called back the next day to confirm that they could in fact still come get him they quoted $130. This is a huge difference for a poor family who already struggled to raise the $100. Apparently there is no way to get an accurate number of what you will be paying because different dispatchers will quote differently which is a disapointing way to run a business.

Good and safe driver. He was very kind and Social the taxi cab driver was very nice and…read moreaccommodating.

On 6/7/25 at around 6:30-7pm my 71 year old disabled vet father called for a taxi from Ashland to…read moreMedford. The person who answered asked if they didn't mind if another passenger in the taxi, he said as long as they were splitting the cost of it and the woman said no they weren't. She said it would be a half hour. She came by 30 minutes later with another passenger stating it was her friend, and still stated that my dad had to pay the entire fair. It appeared that they were trying to swindle my dad into paying for this man's ride out to Medford. The entire incident was unprofessional and unsavory. I don't recommend using this company. It was over 90 degrees out while my father waited for the service. This is unacceptable. We were having a backyard bbq and I had a few drinks and was unable to drive him back unfortunately.

Seems like one guy and one car so if he's busy you'll be waiting a while. Needed a ride to the…read moreairport and was running late said he could get me in 30 minutes so I went with Lyft app driver who was 15 minutes.

Brian, a co-owner, rescued my family at the Rogue Valley Airport at 1:30am (yes, AM); after a long…read moreday of travel from the East Coast, only to have other taxi/shuttle services unavailable or non-responsive. Brian was very courteous and asked what our preferred route home should be, so we could control how far/long it took to get us home.

I'd love to leave less, but I can't. I called Village Taxi for a pick up from the Ashland Emergency…read moreroom at 7:53 and was told "20 minutes or less", when I called back at 8:48 pm for an update and to let them know I'd gotten in a different taxi, I just got hung up on. I called back assuming that must be a mistake, but no. It wasn't. Trent hung up on me on purpose. When Trent did come out of hiding and answer his phone I asked for an answer as to why I was left in front of the Emergency Room in 38 degree weather for almost an hour and got hung up on again. And again, and again, and believe me, I called a truly insane amount of times trying to get a mature adult to explain what had gone wrong and why but...at this point I have to stay absolutely fuming and assume this is just how they do business and there are in fact no mature adults working there. If you want to get left high and dry, Village Taxi is the one for you. *reposted this since the original got taken down for including the number of a Taxi service that WILL actually pick you up!!

Great on time service with a smile. I've taken two trips with him and he is always punctual and…read morepleasant.

Will never take this taxi again the driver was so rude that I would have been better off walking in…read morethe damn rain than to having to deal with the rudeness of this driver I thought it was all about customer service not about listening to their b**** sessions

Very dangerous drivers, almost hit a person waling their dog. and their vehicles are dirty, smelly,…read moreand look like they have been in multiple fender benders, I recommend looking for other means of transportation. Stay away!

So I got this response (in Google Reviews) from my ill-fated trip to the airport on December 18:…read more Response from the owner 3 weeks ago "We do apologize for the frustration and confusion, especially during this holiday season. I do hope the rest of your vacation goes well. We would love the opportunity to make it up to you. At least for the loss in parking fees. Please contact us as you see fit so we can do what we can for you." I wrote them an email suggesting how they might possibly make it up to me. Two weeks later, no response. Real class act.

Great service, on time pickup even at 415 am. Have used many times. Car is clean, friendly service…read moreand always reliable. Alex is great!