Awesome work. Very responsive. He was very informative about the best options for my floors. Ben…read morewas a pleasure to work with. I highly recommend them! Thanks!

The guys were on time, courteous, absolutely did a fantastic job on my kitchen floor. They're…read morecoming back next week to do my bedroom

Unreliable, highly disappointed. Save yourself the headache. Can't believe my experience after…read moremeeting and discussing carpet options the week prior to our scheduled appointment for a measuring. I'm a Veteran and am moving once again, I drove 3.5 hours to town to meet with Kevin and he did not show for the appt he set up. I even confirmed the day before and I should have known it was going to be an issue by the attitude the lady had when I asked about it. Called multiple times, left messages, and waited two hours after the appointment time, nothing. Which tells me he had no intention of keeping the appointment in the first place. Waited to post the in the event they called to apologize but it's clear they don't care. Don't bother with this place, go where they actually want your business and can keep appointments.

Carpet Depot installed the carpeting in our home when my wife & I moved here in September 2011…read more Because we had such a fantastic experience with them, we decided to go back to them. After pricing Luxury Vinyl Plank flooring at a couple other retailers, including the big-box DIY stores, we stopped back by Carpet Depot to speak with Kevin (the owner) and his staff. As before, they were knowledgeable and professional in every way. After taking a few weeks to decide regarding the type of LVP (more for my wife than me), we made our decision and set up a time for Kevin to come by to double check our measurements. The price was extremely good and very competitive. As with most things in today's retail market, it took a few weeks for the materials to come in: we put LVP on the downstairs floor and a high-grade commercial carpet on the stairs. During the whole "waiting" period, either Kevin or his staff called us to keep us informed where everything was or wasn't. When everything came in, we were told it could take up to two days. We had to have an area of tongue-and-groove ¾ inch oak removed and the old carpeting in the fireplace room and the stairs removed as well, so we figured this was reasonable. When the installation crew arrived, they informed us it would all be done in one day! The installation guys were phenomenal. Face it, it doesn't matter how nice the flooring is unless it is installed properly. The crew was polite, and they worked extremely hard. I used to manage job sites and these guys were great! This was perhaps the number one of the reason why we returned to Carpet Depot--the professionalism and service of Kevin's installation crews. We are beyond satisfied with our new floors! They finished quickly, they were extremely concerned with our satisfaction, and they were professional. The market right now is very tight cost-wise. You always get what you pay for and there is little ability for a quality install and product at a very low price. This is just where we are in our economy today. What makes the difference is the customer service and the people doing the service. The biggest difference in today's economy is the service. Carpet Depot delivers on this. And I have longer than ten years' experience to prove it!

Professional and efficient! Carpet that had been installed 9 years ago began to ripple. Jim and…read moreJohn came out today to re-stretch the carpet in two rooms and a hallway. They did a great job!! Highly recommend these guys!!

I contacted Jim at JCM Carpet Care one evening desperate to get help after a 3 gallon paint bucket…read morefell on the carpet.... He was able to give me advice on what to do as he couldn't come out that evening. But he came back the next day promptly and was able to get all the paint out. The whole carpet looks brand new. I can only highly recommend Jim and will only use him in the future ! Carole R. - Acworth, Ga

Rodney and his team recently finished replacing my kitchen cabinet doors and I could not be more…read morepleased. Not only custom built new doors but also builtp the panels on side/back of island and built new drawers. All soft close finishes. Came when promised and never left a mess or inconvenienced me at any time. Very professional demeanor and supplied well made product. Doesn't look like much difference but truly a 100% improvement. Highly recommend.

Rodney and his crew just finished painting my kitchen cabinets and island. I can't say enough about…read morethere professionalism and getting it done on time. They came in and took all of my cabinets and drawers to get sanded, primed and painted off site. Them they came in and sealed off the kitchen from my living space and sanded, primed and painted the rest. Rodney's attention to detail was very impressive. I knew when Rodney first came that this is the guy I want doing my project. You may find someone less expensive or more expensive, I promise you, you won't regret hiring CRU. I went from a dark brown kitchen to an all white kitchen and and falcon gray island. Thank you Rodney!! Thank you Roney's team!! Shaun Culhane

After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

My floor was installed when my house was built 3 years ago, in year three I noticed that the planks…read morestated to separate in three different sections and when I contacted Fleming a service rep came out, at the end of the visit his conclusion was since I had settling cracks on my patio that my foundation was crack all over where it was separating. I found that a little hard to believe since it wasn't consistent, and they would admit that maybe it was installation and wouldn't replace but only offer caulk as a courtesy.

Inconsistent customer service. Picked something that was sitting in the showroom and yet was told…read moreit is custom and cannot be returned. I did not asked for that to made specifically for me. IT WAS SITTING on the floor. This is quite dishonest practice. I may make a BBB complaint. Horrible Horrible. Will not use or recommend ever again.

Victor and his team worked great and very professional. He gave me an excellent price. He came…read moreprepared with a lot of samples to show me.

I wanted to write this review to let everyone know that Eric did an AMAZING job with our garage…read morefloors. He took the time to come out and meet with us and bring samples out. He suggested we do a clear coat on the edge that you see when the garage door is closed. Once he was done- it looked great. I would recommend anyone that needs their floors done to give him a call. He is a small business and I think it's important that people support them. He will come out to your place and give you a fair quote.