1. RBC Royal Bank

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Acton, ON

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RBC Royal Bank

5.0 (1 review)
Closed • 9:30 am - 6:00 pm

Services - RBC Royal Bank

Personal banking

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2 months ago

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FirstOntario Credit Union

FirstOntario Credit Union

(1 review)

Having dealt with several of the "big banks" over my life, as well as a fairly credit union that…read morekept trying to sell me products, I had resigned myself to being a bitter bank customer for the rest of my life. So when I walked into the First Ontario Credit Union just up the street and told the person behind the desk that I wanted to open an account, she replied, "Do you have an appointment?", it was no surprise. Well, actually, it was, because I'd never had to make an appointment to open an account before, but it was no surprise to be faced with a bureaucratic bank person trying to complicate things right off the bat. When I said that I didn't have an appointment, she looked in a book and shook her head, saying that I'd have to set up an appointment. "Wow, I've never had to do that before", I said, surprised. She said "Oh well, it's fairly standard". I turned and walked out. I've had a lifetime of dealing with smug bank clerks and I certainly didn't need any more. But at the time I was banking with an even more bureaucratic and smarmy "big" bank, and the location of this credit union was great, so I gave it another chance and phoned to set up an appointment. I'm glad I did. I've never had a bank go so far to make sure that I am a happy customer. My banking services are free. That's right: free. The exact same services I had previously paid for (either in fees or by maintaining a minimum balance) were now not costing me a cent. I set up a chequing account, two savings accounts and a GIC. I have the same (not-great-but-standard) interest on my savings account as I can get at the "big banks". I have a full service bank near my home, and each time I go back, the service is friendly. (So far, no more smug bureaucratic clerks, only nice ones). Unlike my former bank, I don't get telemarketing phone calls from this credit union trying to sell me more financial products or credit cards. Unlike another credit union, I don't get "robo-calls" telling me about all the great things they're doing. When I need help with my banking, I get it. Otherwise, we each go about our business. These days, I'm quite happy with my banking situation - something I never thought I'd say, but it's true. Who knew?

MemberOne Credit Union

MemberOne Credit Union

(1 review)

Entertainment District, Downtown Core, Waterfront Communities-The Island

I have yet to find any financial institution that is as good as MemberOne. It is truly a hidden…read moregem. A few years ago, I found myself looking for a new banking institution, one that would truly understand my needs. I checked out a few banks, and they sure didn't understand my needs - at all. Then, one day, I was walking by MemberOne, and decided to check it out. I'd heard about MemberOne from my neighbours, who work at WS&IB, and they said nothing but good things about it too, and also mentioned it had recently opened to the public so that anyone could join. I was a bit skeptical at first, but I made an appointment with Irina, and was amazed at the service, from the moment I stepped into Irina's office to open the account, to present. Irina was able to get me everything I needed. Irina (as well as all the other staff) are truly wonderful, very professional, and very pleasant to deal with. Not to mention they actually know what they're talking about. I've never had any complaints. They've been there to help me when I've needed it, such as the time I needed a small loan for some dental work and no one else would help me because of my financial situation at the time. While they may only have one branch and somewhat limited hours (M-F 8 to 3), the service more than makes up for it. The fees are very reasonable too - $8/month for just about everything one could ask for. Sure, there are free bank accounts out there, but do those banks actually look after you? Didn't think so... I think $8/month is very fair for what you get. Don't let the modern look of the place fool you - this is a place that still uses the same old-fashioned principles Credit Unions are known for. I've sent multiple friends to MemberOne and all of them were amazed. Trust me, you'll feel the same way, and you will NOT be disappointed.

RBC Royal Bank - banks - Updated October 2026

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