This is a TD facility yes but it does not have any tellers there. If you're looking for US dollars…read moreyou can't get it from the employees here since the employees are only advisors. These advisors speak up to 10 different languages and specialize in personal lending (including mortgages), investments, financial planning, and various new accounts. In this branch it may seem like a lounge at an airport rather than a bank because it doesn't feel like a bank. There are even coin machines that will accept loads of coins and deposit directly into your TD account as well as an ATM that is interactive and will give you denominations of your choice down to 5 dollar bills. The hours are also later like some TD branches, up to 8pm on weekdays.

I visited this branch at the first bank yelp event!…read more The branch in itself is quite different with no tellers and only advisers. The staff was very friendly and bank manager Andrew was just awesome! You can follow Andrew on twitter or send your comment through yelp... As there are no tellers, there are state of the art machines to deposit you money and pay bills. They also take coins. The financial advisers are well versed in various languages and specialize in leading, investments and financial planning...just to name a few.

This is a large and modern CIBC branch. It is on it own property (not part of a mall). The interior…read moreis large with a receptionist,  several tellers, lots of personal advisor offices, a bank vault, phone charging stations, 3 ATMs, and 2 drive-thru ATMs. I only used the ATM, so I didn't interact with any staff. The bank is wheelchair accessible. There is plenty of free parking in the private parking lot. Review 2023-331

No fee personal banking Credit Union. Amazing employees and all bank related services providedread more

From the owner: BCU Financial's line of personal banking accounts provide a choice for our Members - whether they…read moreplan to save or use their account for their daily needs. Our range of Member Benefits has something for every member of your family. From our Lys Mykyta Benefits for children to the Bulava Benefits for seniors, we have customized our Member Benefits to better meet your financial needs - for life. Your BCU Membership entitles you to a wide range of no fee accounts and a long list of free services.

worse bank ever lock my account when I was working night…read moretime and leave me without options to put gas to come back home night time no only that a guy name Carlos lie to me saying that the bank will be open Good Friday when I say the banks won't open Good Friday he insisted that yes I felt a bit discriminated for my accent and is a bit sk when we trust those people with our money and they lie in our face really disappointed with costumes service and the bank in general

The reason I gave such a high rating to this location is because in terms of location and…read moreaccessibility, there is almost no better choice. I have been a client of BMO since I previously worked here, and I must admit that the location is one of the cleaner as well as more up to date and modern location from my experience. There was quite a number of tellers as well which means that while line ups are long and expected, there really is not much anyone can do. While service might be slow at times, that truly is expected as there can only be so many tellers that the bank can have on. At the end of the day, it really is a business and hence, businesses have to be profitable as well. Therefore, I have given it a high rating compared to the other BMO locations and competitors within Ontario.

The lady who works at the front info desk harassed me as I stood in line for the teller. She wanted…read moreto help me, but I told her to leave me alone because I'm waiting for the teller. She promised that she could help me just like the teller, so I stupidly left my spot in line and joined her at her desk. Turns out she cannot help me after all, so I had to return to wait for the teller. I will never talk to the front desk lady again. She has delusions of grandeur, thinks she can do everything, when in reality she's not even a teller nor a financial advisor. I am never banking here again!

I went there with my 2 id's and proof of addresses and they told me they don't accept health cards…read moreso I went another day and they told the that they don't accept my student card that I was told that it was fine but when I went there the next time they told me that it does not work so they are a bunch of lies and I won't be making my bank account with scotia bank anymore I will find a different and better bank then this bank and I told them I was making a student account but still they need a government issued id and school id when I gave them what they asked me for so ya worst bank ever

Having dealt with several of the "big banks" over my life, as well as a fairly credit union that…read morekept trying to sell me products, I had resigned myself to being a bitter bank customer for the rest of my life. So when I walked into the First Ontario Credit Union just up the street and told the person behind the desk that I wanted to open an account, she replied, "Do you have an appointment?", it was no surprise. Well, actually, it was, because I'd never had to make an appointment to open an account before, but it was no surprise to be faced with a bureaucratic bank person trying to complicate things right off the bat. When I said that I didn't have an appointment, she looked in a book and shook her head, saying that I'd have to set up an appointment. "Wow, I've never had to do that before", I said, surprised. She said "Oh well, it's fairly standard". I turned and walked out. I've had a lifetime of dealing with smug bank clerks and I certainly didn't need any more. But at the time I was banking with an even more bureaucratic and smarmy "big" bank, and the location of this credit union was great, so I gave it another chance and phoned to set up an appointment. I'm glad I did. I've never had a bank go so far to make sure that I am a happy customer. My banking services are free. That's right: free. The exact same services I had previously paid for (either in fees or by maintaining a minimum balance) were now not costing me a cent. I set up a chequing account, two savings accounts and a GIC. I have the same (not-great-but-standard) interest on my savings account as I can get at the "big banks". I have a full service bank near my home, and each time I go back, the service is friendly. (So far, no more smug bureaucratic clerks, only nice ones). Unlike my former bank, I don't get telemarketing phone calls from this credit union trying to sell me more financial products or credit cards. Unlike another credit union, I don't get "robo-calls" telling me about all the great things they're doing. When I need help with my banking, I get it. Otherwise, we each go about our business. These days, I'm quite happy with my banking situation - something I never thought I'd say, but it's true. Who knew?

I drop into this branch often just to use the Green Machine. I've never had to use the counter…read moreservices so I cannot comment on the level of customer service. Each time I've had to get some cash, the self service machines are able to dispense my funds so I'm happy! The location is convenient and there is enough parking at this Rockwood Mall Shopping Centre to satisfy customers like me.

Fast and efficient service, friendly staff. Always helpful and responsive. By phone or in person at…read morethe branch I have always had a positive experience. I switched from TD and have been happy with the experience every step of the way. For me, having tellers that are friendly is key to the experience at the bank. That is always the case at this branch. It's hard to get excited about a bank branch, except when you realize how often it can suck with long lineups and incompetent tellers. I've never experienced that at this locations. I like where it is within the mall, makes it easy to park and run in without having to walk through the mall to get to the bank. I typically do most of my banking online or at a bank machine but when I'm at this branch I definitely don't mind coming in to the tellers to get stuff done. You can always count on being greeted quickly and directed to where you need to go.