Best branch ever! The staff are so caring and sweet!…read morethey always wanting to give back more to the community and help others which is exactly what a credit union is about!

line was out the door. automated machines temporarily not working and they had 3 tellers that just…read moredidn't move! 26 minutes in line with ONLY 5 people ahead of me. !!!! Management should have stepped in to help. I hate this branch.

I have their points VISA card. I ordered a product that was sent to the wrong address. I had sent…read moreseveral emails before they sent the product to have them correct my address on their system and they were unable to update their system. So they advised me to order the product anyway and they would send it directly to me Instead. Long story Short, after several more emails, they delivered it to the wrong address. Now they claim I received it and refuse to remedy the situation or recognize their mistakes. Very poor service and attitude.

Absolutely atrocious. They made a promo for for a $450 bonus if you open a (paid) chequing account…read moreand then forced me to move my paycheque direct deposit over to it and leave it open for months while they charged me fees, and at the end of the promotion period, they extended it to extract more fees, and then they denied me the promotion based on something that was never in the original terms and conditions. They did this some thing to many many others who all applied to the same promotion and also fulfilled the conditions. STAY AWAY!

Very good staff and the best interest you can get on your money. Also there no account fees even…read morefor business, actually dont see the point of banks anymore

They provide parking only For RBC customers. So you won't…read moreworry about can not find a spot!

I have yet to find any financial institution that is as good as MemberOne. It is truly a hidden…read moregem. A few years ago, I found myself looking for a new banking institution, one that would truly understand my needs. I checked out a few banks, and they sure didn't understand my needs - at all. Then, one day, I was walking by MemberOne, and decided to check it out. I'd heard about MemberOne from my neighbours, who work at WS&IB, and they said nothing but good things about it too, and also mentioned it had recently opened to the public so that anyone could join. I was a bit skeptical at first, but I made an appointment with Irina, and was amazed at the service, from the moment I stepped into Irina's office to open the account, to present. Irina was able to get me everything I needed. Irina (as well as all the other staff) are truly wonderful, very professional, and very pleasant to deal with. Not to mention they actually know what they're talking about. I've never had any complaints. They've been there to help me when I've needed it, such as the time I needed a small loan for some dental work and no one else would help me because of my financial situation at the time. While they may only have one branch and somewhat limited hours (M-F 8 to 3), the service more than makes up for it. The fees are very reasonable too - $8/month for just about everything one could ask for. Sure, there are free bank accounts out there, but do those banks actually look after you? Didn't think so... I think $8/month is very fair for what you get. Don't let the modern look of the place fool you - this is a place that still uses the same old-fashioned principles Credit Unions are known for. I've sent multiple friends to MemberOne and all of them were amazed. Trust me, you'll feel the same way, and you will NOT be disappointed.

being the new BMO on the block im sure is not easy, from the stand point of not being overly busy…read morelike other "cemented" locations in the area. this location boasts a decent amount of parking, and really decent service in comparison to other BMO's in Toronto. I was very happy to add this location onto the yelp pages to spread the word of how nice everyone is at this location, even if I'm not happy with Bmo these days. in and out quick service makes a huge world of difference when visiting here on you're lunch hour. I also like that this location doesn't make the experience awkward with additional questions during or after the transaction. just here for my money please...and thank you. don't bother going to any other location, come to this one!

0 if I could. This branch has gone more downhill than a sheer cliff drop…read more My husband tried to pay our property tax bill in early February. He brought the paper bill, presented it to the teller and asked for it to be paid. They took an old roll number from a condo he sold 14 years ago and paid that instead. I called the city because I wanted to make sure my automatic withdrawals were stopped. They checked the tax account while they were at it and advised they hadn't received the branch payment. My husband goes back to the branch the following week and asks them to fix the problem and get this bill paid. This time a manager gets called in and they tell him they will take care of it, and they will be starting an investigation. I guess when $2,300 goes missing, they have to pay attention. Only, come mid April, I get an overdue tax notice telling me not only have I not paid my bill, but I also have now incurred another $21 in fees and interest. So this time, both my husband and I have to go back to this branch to get their error fixed. The "investigation" was a ticket asking the city for a refund. Why they didn't ask for the money to go from the condo he sold 14 years ago, to the property he gave them the actual bill to be paid in the first place, I have no idea. The city refused to take the money back from the wrong account as a refund. This was near the end of March. But this branch told us nothing. They said the person who entered the request doesn't work there anymore. Oh. Ok. So you have no backup, and everything they were handling goes down the drain. We were told it's our problem to deal with the city now. Take your story and hopefully the city will find your $2,300 and recognize it wasn't your fault and reverse the $21 charges too. Right after this, I get another failure from them. I try to deposit 2 government cheques to a trust account I've been in charge of for years. My name is right there on the system, I've validated the bank card the bank has issued to me, but because this teller doesn't know how it works, a different manager comes out and she doesn't know how it works either. Instead of simply asking me for my ID, which is all everyone has been doing all these years, she tells me I'm not allowed to deposit cheques into my ward's account. She goes on about endorsement. ?This person can't sign. That's why I am their statutory guardian. You want me to sign for them? No one's ever asked but that's how it would go. You have every document that was needed to open this trust account on file. But I wasn't even asked for my ID and they refused to take the deposit. They just watched me take it over to the ATM instead. I'm done with this branch if not this bank.

This plaza on the northeast corner of Major Mackenzie Drive and Markland Street is one that I enjoy…read morefrequenting. Canadian Tire and Shoppers Drug Mart anchor it. There's a Harvey's-Swiss Chalet combo store that I like visiting. Across from these eateries is this Scotiabank branch. It's a couple of doors down from a Starbucks cafe that I also like to visit now and again. This Scotiabank branch does not have a drive-thru, similar to the Starbucks. This branch does have parking spots in front of it with the Scotiabank logo marking each spot. Each logo is attached to a post that allows folks with bikes to chain and lock them up. There are a couple of ABMs on the left when you enter the branch. The area is clean and the ABMs are available 24 hours a day. The branch is closed on Sundays. Its teller hours are similar to other Scotiabank branches. It's open from 9:30 am Monday through Saturday. It closes at 5 pm from Monday through Wednesday. It stays open an extra hour on Thursdays and Fridays. On Saturday, it closes at 4 pm. I have never needed any teller services. I tend to hit the ABM to either deposit or withdraw money. It's a nice branch to visit. I have never had any issues with the ABM or parking. (366)

For my 100th review, I decided to highlight a bank branch. We came here two years ago to inquire…read moreabout a mortgage, and found the bank officers to be very knowledgeable and helpful. First of all, they helped us obtain a very competitive rate, much better than the rates at other banks. Since I'm an American, it was much more work since I didn't have Canadian credit history, but they were willing to cover the cost of requesting a US credit report. They were also willing to reduce the holding period for US currency transferred in. The bankers that we worked with were always on top of things and were very accommodating. Not everything was smooth sailing, though. One time they lost a bank draft, but were very apologetic and expedited a replacement bank draft. As our mortgage renewal is coming up, Scotiabank was not able to give us as competitive a rate as before, so we'll have to move on. But the bank officer, again, was helpful in answering our questions about how to maximize our payments without penalty. He even asked us to notify him when there are 3 bi-weekly payments in a month because their mortgage payment systems don't properly handle more than 4 payments a month (we decided to start matching our payments). So kudos to the bank officers at this Scotiabank branch for being knowledgeable, customer-centric, and very accommodating. It truly changes the way I perceive banks. Note: All 5 major Canadian banks can be found at this plaza, so shop around!