I went to Nordx in Scarborough just to pick up a specimen cup. There was nobody working the front…read moredesk, only several staff in the back room. When I asked for help, I was rudely told to "grab a number and sit down." For something so simple, the lack of basic customer service was disappointing. The place felt poorly managed, and the staff seemed uninterested in assisting patients.

The young man who drew my blood was very professional and polite. Also, the draw didn't even…read morepinch. He was a real pro. I didn't get his name, but I was there on 4/7 in the late morning. I also had the results the same day. All and all, a great experience.

Helpful, welcoming administrative staff - efficient, trustworthy medical care. Conveniently located…read morethroughout greater Portland; I feel secure; having my healthcare needs within one organization. There are many - Highly sought after providers in the organization - with a vast array of knowledge. My family has been going to Intermed for several decades. I'll never leave.

My sister was a dermatologist at intermed they cut her pay like all doctors . Non doctors did it…read morethey lost the only specialist in the area

The care was brief, but good. Once I checked in at the window (my driver and I) waited for close to…read morean hour, then the nurse called me in to go over my record then I was sent back to the waiting room where we waited for at least another half hour to an hour. When I was FINALLY called in the actual emergency area, I was directed to a gurney in the passageway in front of a nurses' station where I had to wait some more time, about 20 minutes or so before seeing a very nice doctor, very briefly. He unwrapped my hand & commenting that the person who cleaned and treated my hand did a very good job bandaging up the wounds.

I'm just not sure of this place. I know that it's faster than the ER, but not by much…read more The time it takes isn't what bothers me though. When you check in, it is usually with a really cheerful person. Then you are called back by a moderately friendly nurse? CNA? Not sure which and they bring you back. The last time I was there I watched the nurse play on Facebook for 2 hours while we waited... for check out papers. That's it, check out papers. Also, the female doctor there- always makes a snarky comment to me. Once she said that she could not believe that I drove my daughter there and didn't get an ambulance to the ER (my child is 15 and fell during practice- she had a mild concussion) I told her that I didn't know, the coach said to go there. Other times the comments have been more along the lines of- this is something her primary doctor could attend to. I am not an idiot, but sometimes my doctor can't squeeze us in. This last time- my daughter fell at practice and her doctor told me to go there (I called her first). When we arrived it was a male doctor that ordered X-rays and then the shift changed. Here she is again- this time she says, "you must want your child to have cancer in her 40's. You really don't need to get an X-ray of everything." I again am not a doctor, I didn't order the X-rays. Needless to say, I'm not going back. I'll drive to the one in Yarmouth or take my chances in the ER.

This location is fantastic! From the front desk team, to the nurses, physician and PT. I couldn't…read morebe happier with their customer service and efficiency. I am incredibly thankful to have found them and look forward to working together on a treatment plan!

I come here for my yearly USCG physical. The doctor does many of these physicals for merchant…read moremariners and knows how to fill out the many uscg forms already.

Honestly the more often I am seen here the more I love it…read more I recently was suffering from a bronchial flu. Like a hideous combo of bronchitis and the flu. I had been in bed for two days and was due back at work but knew I couldn't make it thru an hour of it so I drove to the hospital. It's early afternoon on a Thursday and they had a 3 hour wait in the ER. Well I was absolutely too sick to sit in a waiting room for 3 hours- and that's just to get to step one. So I got back in my car and called Maine Med family practice and found out that they do have urgent care so I could be seen that day at a designated time just by a different doctor- but one with my records on hand. So much better . Seriously unless it's 3am and I'm in an accident I would ALWAYS prefer to just use my urgent care!! So today I had my physical. I received 3 vaccinations and was totally happy to realize the importance of having a regular doctor at a decent hospital. Going over the paperwork they gave me while there I realized that in the last few months they had amassed my entire medical history. I lived seeing shots I received in 1988. I don't have to remember that my Tetanus was due this year. They reminded me. Maybe it cuz I'm from a big city in California but insurance for me there always meant ER visits or clinic visits. Never this personalized care. They called me to set up the appt for my yearly physical. I didn't have to remember. Gotta love that. One less thing on the calendar to set reminders for.

This review is for Mainehealth / Southern Maine Healthcare…read more I was seeing a sleep doctor and he decided my sleep issues was do to a past traumatic episode. So he recreated the situation and redid all the things that happened to me. SOOOOOOO now I'm now is counseling which I was told they no longer recreate the episode because it makes the person worse it recreates the whole traumatic episode again So here I am please be very careful seeing sleep doctor in biddeford. I don't wish this on anybody

I don't feel safe here. First they gave me a med that I had a severe allergic reaction to and asked…read moreme to keep taking it, took two weeks to heal from that. Some. Nurses are good, some I wouldn't leave a goldfish to care for. I've been here for three weeks. I've gotten every lab known to man done. They put an IV in only for blood draw because the phlebotomists were missing every time and I was getting stuck 8 times a day. Then they refused to use that IV saying it's against policy. My numbers have not improved, meds have not changed, I'm still sick. Seems like there's a massive lack of communication and I worry about dying here.

While the website said I had an appointment... And the…read morestaff at the collection center was very nice... Your collection centers are setup to fail. You don't do appointments right. And you have a walk-ins allowed with no notices that state appointments honored first. There is no screen telling walk-ins how long of a wait there is going to be. There are toooo many seats too close together. Organize and honor appointments, DON'T over book. Have a front desk person that speaks and reads english well! All these little things adds up to a FAIL! AND your check-in kiosk said that you will text me when ready... That didn't happen. Either fix the computer/sending_device or remove the offer to text when you will be called-in. You have setup your waiting room and front office to fail, and they are fully failing because of corp mismanagement, which adds stress to both the clients and staff. Labcorp Do Better!!! FIX IT!!!

Arrived as a walk-in for bloodwork. Staff nice and had me check-in electronically. Was called…read moreback quickly. Phlebotomist had to stick me in 4 locations.