I am a retired RN and thought I was familiar with the ins and outs of medical care for Seniors…read more After decades of being a patient of this practice and years of being seen by a Nurse Practitioner I really liked, I was "assigned" to Dr. Ko when the NP retired. My 1st annual visit with Dr. Ko was rushed from start to finish. I'm not sure it even lasted 5 minutes. Each concern I brought up was essentially dismissed as "sun damage". Since I have been treated for skin cancer in the past, this was concerning to me. After writing to the practice manager to complain and request to be switched to another practitioner, she phoned me and I was told "internal provider transfers were not allowed" at this time. I am stunned by this apparent policy! When I explained that I now need to be seen for a spot on my shoulder Dr. Ko "dismissed" but is worsening and I feel needs to be reevaluated, the practice manager informed me I had to be seen by Dr. Ko or not be seen at all. I told her that didn't work for me so now I'm searching for another dermatologist. My advice: stay away from this practice.

They have 20 dermatologists in this office. I was assigned to one who barely spent a couple of…read moreminutes with me, was dismissive and disinterested and then refused to give me any care at all for my severe acne because I had to reschedule a single appointment due to illness. With no other options in the city taking Medicare, my doctor referred me to this office again a year later for a concerning patch of discoloration that has appeared on my face and won't go away. I asked them to assign me to one of the other dermatologists. They said they'd check and call back. They never did, so months later, I called them again. They then REFUSED to let me see another doctor, saying I have to see the same doctor I saw previously, whether I was happy with her or not. They insist that's their policy and they won't make exceptions for patients who are uncomfortable with a doctor. Patients should have the right to see doctors WE are comfortable with, not those who make us feel worthless and give us unsatisfactory care. There is NO reason they couldn't allow me to see one of the other doctors except 'it's our policy'. If you have the option to go somewhere else, do. This office is unprofessional and cares nothing about patients.

Dr. Harre is amazing! She is so kind and handled my issue with great concern and compassion. I…read morereally appreciated how much she cared about my problem and genuinely listened to my concerns. My case was very time sensitive which I explained to Dr. Harre and she was very mindful of that and put a lot of effort to get me what I needed as quickly as possible which I really appreciated. I would highly recommend Dr. Harre because she is kind, caring, and extremely professional.

I was referred to this office many years ago by my PCP and my experience was definitely 5 stars…read more Office staff and Dr Harre were friendly and attentive. When I had a concern recently I made an appointment and was seen without delay, which is a plus. Even if a problem is not life threatening it eases anxiety to be seen quickly and I was. This time the office staff was polite enough, but not very welcoming. Dr Harre was not as attentive as she had been in the past. I felt like my concern was not taken seriously. She prescribed an ointment which I had filled but which had no effect. I was not told to return if there was no improvement, which there wasn't. I went to another doctor who did a biopsy. In the end, my concern turned out not to be a serious matter but treating it with an ointment was pointless. My two experiences, many years apart, were like night and day with this office. If I ever need another dermatology visit I will have to look elsewhere.

I've had nothing but positive experiences since coming to Optima Dermatology (for a bit over a year…read morenow). Appointments always start on time, the staff at the front desk are super friendly and pleasant, and Dr Cuozo takes his time to explain everything and make sure all my questions are answered. Nobody seems rushed, so it feels like they genuinely care about their patients (which is a big deal in my opinion). I recommend them!

I started going here as I was referred to get my cosentyx script from a provider here…read more Visit 1: As I'm sitting in the exam room I notice that wrappers, q-tips, gels, and other misc. trash/items were left behind from whoever was using the exam room before me. Visit 2: Two nurses who read the directions and asked me (the patient) for help with the injection itself. After they discussed how "horrible" my cysts looked at the last visit. I have no communication with Cosentyx despite being told they'd send my starting paperwork. I call Cosentyx and they say they have ZERO communication from this provided. I'm now a month overdue for my next injection and I've been calling the Biologics team for 3 weeks with no response. A receptionist sends me to an empty line where I leave a respectful but urgent voicemail and no one has returned my calls.

the people here are Amazing. They are so Human…read more So kind . So friendly Also they know what they are doing . Looking forward to my next appointment .

It's only been my first visit but this place is awesome! Bailey was patient and answered everything…read moreI needed. The procedure wasn't as bad as I thought it would be. I'm looking forward to my next session. They have a good referral incentive too! Check them out!

Great experience!! From start to finish. Easy booking for a free 20 min consultation to discuss my…read moreskin situation (basically, neglect). This was a judgement free zone! Maureen is kind, patient and informed. We settled on RF microneedling and set up an appointment. Pre-procedure instructions and prep were perfect. Careful consideration to my skin type. Full disclosures so I was making a fully informed decision. The procedure itself was totally manageable. She has lots of tips and tricks to get you through any discomfort but I barely had any (see note on prep). It doesn't hurt that she has excellent music taste. And then afterwards the post procedure instructions were clear and generous. I went home with a week's worth of skin care supplies. TBD how my skin does with this treatment but what matters most to this review is that this was a seamless, supported experience for this skin care newbie and I will be back. And in the meantime I will be referring friends lol

From the owner: Expert Botox, skincare, hair loss, & laser service at MOTOX skin science in South Portland, ME…read more Personalized, non surgical aesthetic treatments.

They have experienced injectors and run great Botox specials. The negative...when you have an…read moreappointment they are consistently 20 minutes which is frustrating. They should leave a bigger buffer between appointments if they can't stay on schedule.

I got a Botox application for the first time to lift my eyebrows. After about a week and a half I…read morenoticed the opposite effect. My brows were sagging and my lids are drooping over my eyes. I made an appointment with Jerry the owner to discuss this and she admitted her practitioner Bonnie shouldn't have put it in the top of my forehead and this is why my eyebrows were sagging. She did offer to inject more to try to fix it but after this nightmare, I didn't want anything more done and just wanted a refund. She refused and said it was company policy. She is the owner and refused to give me my money back. She said I had to pay for the product. M face should be back to normal in a couple months I hope. I will have to live like this until then. Accidents happen but a good business will backup their work. I don't recommend this business. Because my face is so noticeable, I have to let people know what has happened which is even more embarrassing. When they ask where I went, I will make sure to tell them and word travels fast. I want to spare anyone else the pain of what I'm going through.

I would have paid MORE for the anti-aging laser treatments I got at Luxe, just for the great…read moreservice! I have never done anything like this before, a treat for my 40th birthday. The staff was knowledgeable, but never snobby. They were encouraging and answered my thousands of questions, but never pushy or condescending. I felt confident about my healing time, and they sent me home with so many lovely skincare goodies!!! If I could afford it, I would be a member and get monthly treatments just so I could be around the staff more. They are so kind and caring, and never once made me feel self-conscious or ugly about my insecurities that brought me in the door. 10/10 would recommend if you've been thinking about doing this, just go!!! I can't believe this place could possibly have negative reviews... I went and looked and it seems like it is "Karens" who don't like that they have to actually pay for services. So keep that in mind... these treatments cost money, and the equipment is TOP-NOTCH.

They permanently closed with no heads up to their customers, I got a text saying they were all…read moresick then no responses after. I bought holiday gift cards not knowing they had shut down their business and i am not the only one from their website. Contact the Saco police and file a report with the AG office. I thought they were decent people i am just so surprised that they would treat their customers this way to permanently close while selling packages and gift cards knowing you were closing/closed. How can you live with yourselfs taking money from hard working people. I really hope you decide to do the right thing and return the money you took from everyone especially the holiday gift cards.

I have had Botox & Filler with Dr. Atkins. She is so nice. She listened to all of my concerns and I…read morelove the lip and cheek filler! I feel refreshed and am looking forward to my Diamond Glo appointment with Rita!

I had eyebrow micro blading at this spa a couple of years ago. The results were truly awful. Color…read morewas way too dark and the shape was most unflattering. I got them lasered off (took 7 laser treatments) and redone at another place. I wrote the owner asking for a refund but she never responded. I do not recommend this spa.