They are compassionate and professional and do a terrific job of making clear Thermography images…read morethat are very helpful at getting a diagnosis. It is well worth getting these because there is no radiation involved.

I just went to my follow up appt at Bras Thermography in Issaquah and I was ,again, so impressed by…read moretheir knowledge and professionalism. These two women are amazing and are providing a very necessary device to all people and especially women b/c of the whole Mamogram thing. There are no adverse affects and what an amazing diagnostic tool thermography is! I highly recommend Bras Thermography in Issaquah! Their office is darling too!

I arrived ten minutes before my check in. I was checked in promptly and the lady was very kind. I…read moreonly sat for a couple minutes before heading back to the scan early. I was the only one waiting when I arrived. Technician was very nice and took less than ten minutes. I was done five minutes before I was supposed to have the scan so very good at being more than prompt!

My physiatrist in Issaquah sent me here. I walked in and the first thing they told me was "long…read morewait" but I guess that's happening everywhere. It's still better to wait 40-45 min than 50 minute drive home, then another 2 hour round trip to do it on a later day.

Easy to get to in Issaquah. Always on time. The radiology tech is so great. Makes you feel…read morecomfortable when you are there with that machine! She is always is so positive and gives all the information you might need. If you are needing a mammogram, I recommend this location of Overlake centers.

Had my second mammogram today. My first one went great. Today was with a different woman. She was…read moreimpatient, rude, and aggressive. Ruined my entire experience and now I have to look for a new place to schedule my mammograms. The procedure should not be awful or uncomfortable. This woman made it both. If you cannot be compassionate and kind you should not work in the medical field.

After a tricky time with scheduling, we finally got my wife in to be an ultrasound model. We were…read moreway too anxious to wait until 20 weeks to find out the gender of our baby with our OB, so we came here at 17 weeks for an ultrasound. They had us fill out a bunch of paperwork and then we went to a room with two huge ultrasound machines and a padded table. The technician placed a fresh towel on the table and helped my wife up. They ran a 2D ultrasound first to find the gender... a boy! Next they did some 4D videos. Finally, they had our technician, a trainee, and the manager all take 3D ultrasounds to test out different software settings on the machines. The whole thing maybe took a half hour. We brought a USB drive, so they uploaded all of the images and videos to it for free. In the end we got paid to find out the gender of our baby. It doesn't get much better than that!

Worse place to work for ever. You get yelled at when you're at your desk, and emailed a million…read moretimes over a simple matter that could have been resolved in person. They get your manager involved and make you look like an idiot. This place is not good. Beware! Stressful jobs.

I had thermography done at Advanced Healthcare Alliance and it was a very pleasant experience. I…read morehighly recommend this over mammography. This time I actually did a full body scan, and Diana was professional and made me feel at ease. I later received a detailed report from the doctor who gave suggestions about what I could do to improve various minor issues. I think this is a great method to be able to be proactive with my health.

I have a difficult time believing the poor reviews, as my experience in 2026 was phenomenal. From…read morethe front office to the back, the staff was absolutely amazing, empathetic, and caring. I felt respected and supported in making my own decisions about my health care and felt safe and cared for. The tech was incredibly knowledgeable, kind, and made all efforts to ensure my comfort during the procedure. I would recommend BMI and Dr. Jacobs office to anyone seeking medical imaging.

Something is seriously off with this place, and I'm guessing the toxicity comes from the top down…read more Getting an insurance pre approval was a joke, and that was just the beginning. My teen has anxiety, and the staff did NOTHING to make her comfortable in her MRI. The head Dr. refused music and then got annoyed at me for advocating for my daughter. He also got annoyed at my daughter for being nervous. They did not offer a mirror, TV, or anything to take her mind off of the loud, tiny tube. When I suggested my daughter might be more comfortable at Children's, the Dr scoffed at me and stormed out of the room. They then impatiently gave my teen daughter a DOUBLE ADULT DOSE of Valium, which affected her for days after. Honestly, my husband was even considering filing for malpractice for that. Terrible, horrifying experience. Stay away from this toxic place.

The people here are really caring and nice. They make me feel seen and it's usually pretty fast.read more

this is the 3rd day I have tried to make an appointment. I am put on hold by bot and after an hour…read moregave up. have called 8 times today and still cannot get anyone to answer. will go as far up the line as I can get to tell Kaiser to quit referring to Rayus. patients should not have to physically drive in to obtain an appointment. worst company for customer service, or should I say NO customer service.

I've had a great experience at this imaging center. Everyone here is incredibly kind and welcoming,…read moreand they always make me feel comfortable during my visits. The staff is patient, professional, and truly cares about creating a positive experience for their patients. I really appreciate the way they treat people, and I would definitely recommend this place.

A sign language interpreter was required for an appt, the interpreter was scheduled for the wrong…read moretime by their staff. The manager refused to allow us to wait the 30 mins for the interpreter saying they were on a tight schedule. Even though it was their fault and I had to take a day off for it! I will never go back.

I have gone to the Issaquah paclab/labcorp several times. The same horrible troll of a woman is…read morealways there. She looks like she despises her job and everyone that she comes in contact with. She doesn't acknowledge you, as in, she won't even look at you, and she will NOT smile EVER. She acts like it's a complete imposition to help you. Many people who get blood draws are dealing with serious illnesses, just received bad news, or just have anxiety about needles. They also ask for $150 in ADVANCE-that is irritating, but pales in comparison to Nurse Ratchett. Would it kill this woman to show a touch of compassion?? If I could leave zero stars I would. I will never go there again

Not a big fan of the Pac Labs. Their customer service isn't great. They are good at blood draws…read moresince that's what they do for a living. But customer service isn't there. Oh and patient privacy? The girl at the front desk asked me to say what orders I was here for. What if I didn't want to say it out loud in front of the people in waiting room? :(