So knowledgeable. Won't quote you a cut rate policy. Takes the time to truly understand what you…read moreneed before providing you with a quote. Will fully investigate the best rate and follows up consistently to make sure everything's taken care of! The best!

This company skipped their weekly and monthly pool cleanings. My pool was green, dirty and hired…read morenew pool technician to clean the pool. All of sudden, my new technician noticed some other pool company came and notified me. They never showed up to clean my pool so I hired someone else. They didn't provide the remaining services for the entire year, yet surprisingly, forwarded the uncollected fabricated invoice to some shady collection company. They fabricated the contract so make sure you have the original copy. They would check marked extra service and billed the owner.

Brian is the most…read morereliable and on top of it guy we have found in the pool business. He is an animal and there in early am to knock out our previous pool guys problems. The calcium deposit on the tile was thick and Brian got it off. The grids needed replaced because they were left broken from the prev pool guy even though we paid for it. Call Brian Today

So far we have had great service from Brian and his team. They respond quickly, and have come out…read moreand done what they said they would do... and on time! Very kind and patient as well!

Very professional service. Duke was on time, charged me exactly the quote given over the phone…read more Found my pools problem, little rocks had gotten trapped from construction. Fixed problem and my pool looks great. Wish I called him first. I was sold a new motor, $350. told it was a leak in line. Paid to have line cleared $100. Bought a new vacuum $250. Finally a honest company. $75 charge and my pool looks great!

Duke built the most amazing custom built pool you can imagine he did the change orders that I…read morerequested so that we could have the vision that this location required. I can't imagine working with any other contractor and look forward to our next pool build on HI!

I had been having multiple problems with my pool controller. Sometimes things work and when you…read morereally want to heater to your spa or your pool to heat so you can have a family party the heater would not work. After several attempts by other technicians to fix our pool controller problem with no fix, the owner of diamond pools personally came out. Within an hour or two he found out the problem and fixed onsite that day ! How can I say in words my appreciation other than 5 star service ! Thank you to the Diamond pool crew and its owner . Much appreciated

It's been a year, and I can't sit here quietly accepting excellent service without giving credit…read more This company rocks! I wish every business was as reliable and friendly as these folks! I appreciate the way they have taken care of our property and pool. I highly recommend this company to anyone with a spa or pool who is looking for the best of care and maintenance available.

Zach is our new pool guy, we can't say enough nice things…read more He seems very knowledgeable and has been working hard with us to get our mess of a pool sorted! He has manners, is easy going and most of all hard working.

Along with his knowledge and experience, Zach is a flat out professional and takes his job very…read moreseriously. I have come to expect honesty, timely responses and attention to detail. And if i'm lucky enough to catch him while he's by, i always enjoy a brief little chat. This is the kind of person i want and trust to take care of my pool.

Service is excellent. The technician is friendly and is happy to suggest any thing we can do…read moreourselves until the next scheduled cleaning.

Our pool pump was fitted with a rebuilt motor shortly after purchase eleven years ago. In the last…read morefew months the motor began making more and more noise; it was clear that the motor would need replacement soon. Our electric bill was increasing each month as well. A search of the Internet made the case for a variable speed/variable flow pool pump, so we went to Yelp.com to find a highly recommended pool professional. After we got three proposals from high rated Yelp pool pros, I called one more - Freestyle Pools - and was introduced to Nick. Nick completely explained our options and provided us with a written proposal within minutes. We liked his prices and called him to see when he could install. He said he had the pump in stock and could install it that afternoon and haul away the old equipment. A lot of firms send a tech; I especially liked it that Nick would do the work himself. As promised, Nick arrived on time and surveyed the pool equipment. I suspected that there might be a need to upgrade more than the pump. The cramped way our pool equipment had been arranged left no room to install the new pump securely (see the BEFORE PICTURES with pool piping on a cinder block and the motor hanging off the slab). Nick would need to relocate the pool filter to the rear of the slab for the pump to line up on the concrete, and after some discussion I asked about a new one. Nick said if I bought a pump, filter and chlorine generator, Pentair would extend their warranty for all three pieces for (3) years. It made sense. Nick arrived at our home at 2:15PM, and - not counting a quick trip for parts - worked continuously until 7:30PM. If you look at the AFTER pictures, you'll see that Nick truly is an artist! He managed to line up the new pump on the concrete, facilitated by a new filter taking up less space to the rear, and the new configuration works like a champ, doesn't leak a drop, and is very quiet. I like watching someone work who know what he is doing, and Nick certainly knows pool equipment and operations! We were so impressed by Freestyle Pools that we even decided to try Freestyle as our weekly pool maintenance choice, leaving a pool service we have been using for a number of years! We are not folks given to whimsical changes, but our change was demanded by Nick's outstanding efforts to go "above and beyond" to satisfy our pool needs. We certainly are proud to recommend Freestyle!!

We used Padre pools after a local contractor was in too far over his head even before the work…read morestarted. We bought a house in November 2016 that has an inground pool and spa. The equipment was very old and the pool needed minor repairs and an acid wash. David came out the day after I called him and gave me an estimate that beat the other guy and he made some recommendations to make the system right. David and his team met our timeline and made the wife very happy. Flor is the office person we worked with and she always kept us up to date and replied to our questions quickly! We had them remove all the old equipment and install a new variable speed pump, filter and added a new heater. We wanted an automated system and David set it up so that it runs from a small touchscreen pad that is portable. We love the new equipment and after 3 months can say it's perfect for us. David's team also acid washed the pool which was worst then we thought. They replaced bad grout, took 2 extra days cleaning and finding bad spots, fixing them as they went. They even updated the drain suction covers to current code ones. The pool looked brand new when they were done! David even stuck to his original estimate! That really struck us as a quality company who we want to work with in the future. Shout out to Raymond who did a lot of the work and educated me on pool issues and maintenance! We also use Padre pool for our servicing. They come weekly, test and clean it, and make sure the equipment is running well. We have peace of mind that our pool is ready for us when we want to use it. If we every remodel it, Padre will be my first call!

We had our pool project started in March 2020 and finished on January 2021. We dealt with Steve…read morewho was great and knowledgeable. Everything started amazing excavation was done in 2.5 days and they were able to work on a small space. Our issues happened when new subcontractors switched around. The scheduler Lulu dropped the ball on every step possible. The shotcrete people drained the cement mixer rubble on the HOA storm drains. They were suppose to dump chemical water onto the sewer pipes but dumped it in storm drain instead. Our first Flagstone/Tile guy did nothing for 3 weeks and that delayed the project. The new Tile/ flagstone guy did ok work but he buried 1200 lbs of cement and rocks debris in my planter boxes which I had to dig out. They almost forgot to install overflow connection until I pointed it out. The overflow connection was poorly done and takes forever to drain. The pebbletec vendor cut pipe from our auto filler and sprayed over it. it took over a week to locate filler and drain hole and they had to drill leavingcrap load of debris and having to drain 2000 gallons of water. The final inspection took 1 year to complete due to vendor not scheduling. There are a few finishing touches that were missed. Over all I am happy with my pool but I feel like I did a lot of over sight that the general contractor should have done. There should have been someone that visited the site on a weekly period. You have to be vocal and look over the subcontractors shoulders. Sadly they are just doing this for dollar and sometimes very little thought process. My control panel is free standing almost in the middle of our deck I am not sure why I was not consulted where I would like the panel, I would have gladly had it mounted to the house outside wall like a circuit breaker panel. Like I said I am mostly very happy but that was because I had to take matters into my hands.

We purchased a home with our first pool and was told by the Home Inspector that the pool equipment…read morewas old and will need to be replaced soon. After a few months, our single speed pump broke at the same time as the Heater. We used our Home Warranty to have it fixed. The company that the Warranty company used was awful. After a few weeks of broken equipment and no pool circulation we decided to just replace all the equipment as recommended. We called Leslies Pool Supply to get a quote. In-store, they gave us a quote for equipment and install and then scheduled a consult to verify the equipment that was needed. When someone called to confirm the appointment, they notified us of a charge just come out to look at our equipment. This was not explained to us in the store which was frustrating enough to look elsewhere. I found "Keep It Clean Pool Services" on a Yelp search. I called 5 different companies and Keep It Clean Pool Services was the only one who answered. I got a call back from 3/5 companies several days later. Keep It Clean Pool Services came out SAME DAY to take a look at our system and recommend upgrades. Within a week, we were up and running with all new equipment, and we even had them add Automation and LED colored lights to our Pool/Spa. Jim & Greg (Brothers) were fast, efficient, friendly, and reliable. Also, their prices were 25% less than leslies pool and they were 100% worth every penny. My husband just started the Hot Tub from his phone as he is leaving work!

Jim did an awesome job removing a spa equipment from the former home owner. He showed up on time…read moreand finished the work quickly and nicely. Highly recommend.