Arrow is excellent! First incident: They sent a great tech to my home to retrieve my (only) set of…read morecar keys locked in the trunk of my car. Great service, good rate! (and he didn't even laugh!) Second incident: The connector on my car remote broke, and I failed in my efforts to contrive a fix. So I was amazed that Arrow had my exact car remote in stock, reasonable price--and this was for a 2008 Mercury!

Scheduling was easy, they were on time and completed the work as expected with no surprises.read more

Quick, speedy and gracious service. Quality all the way around. A pleasure to deal with Neal and…read morethe crew!

I was locked out of my place coming back from work very late at night. I got a ridiculous quote…read morefrom an other company that obviously take advantage of people while this company gave me a decent price telling me with details how the price would change if they can't get the door open. Luckily he made it to my place as fast as he could ( less than 30 mins) and took 30 secs to get my door unlocked. I'm beyond grateful that some decent people that owns company can still be fair and reasonable. Thank you!!

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

This will be my new locksmiths in mind now. Well I always go to its competitor but then I have…read moredecide to look for a new one. I found Downtown. Their rating was good on Yelp and so I have decided to give it a try. Its located in the basement, which is hard to know that it exist unless you google or is told by someone or by Yelp, of course. So this one is close by to where I am located. I am looking for a store front Mortise Cyclinder Lock. Went in and got help right away. They had the Mortise Cyclinder lock on site and they rekeyed the Cyclinder lock and sold it to me for a very reasonable price. The locksmith was infact surprised how I know how to take the lock out. I also got the locksmith to rekey a 2 sided commercial key. He was honest and told me even him himself has no guarantee that the key will work because its one of those really difficult key to rekey. I like his honesty. Honesty is good. Downtown is very honest and very professional. They are my go to lock problem people Now. Thumbs up to them.

Lost my only car key and Rob came to save the day. Kind and Professional. Without a doubt, this is…read morethe locksmith to call.

Rob bailed me out of front door fiasco, arrived when he said he would and fixed my problem very…read morequickly. Rob is a very nice guy, clean work area, fast and efficient. A great service to have in the Western Communities.

I was having a really bad day and when I got home my lock wouldn't work. I had to climb over my…read morefence and go in through the back door. Long story short, I called GrandMaster Locksmiths and a young man named Reece came out. He quickly found the issue (something or rather was broken inside the lock) and replaced it. He even matched the new lock to my originally key. Great Job! Highly recommended!

From the owner: GrandMaster Locksmiths is a fully licensed, insured, and bonded mobile locksmith company that…read morespecializes in providing comprehensive commercial locksmith services. With years of experience and a team of highly skilled individuals, the company has established a reputation for providing prompt, reliable, and affordable locksmith services to businesses of all sizes. The company offers a wide range of commercial locksmith services, including key duplication, lock repair, re-keying, master key systems, high-security locks, access control systems, and more. Their locksmiths are equipped with the latest tools and technologies to handle nearly any type of locksmithing job, no matter how complex it may be. One of the key benefits of working with GrandMaster Locksmiths is their availability. Whether you need locksmith services in the middle of the night, on weekends, or during holidays, the company's mobile locksmiths will be there to help. They understand that business operations don't stop just because of a lockout or a security breach, and that's why they make themselves available around the clock. In addition to their fast response times, GrandMaster Locksmiths is known for their affordability. The company offers competitive pricing on all of their locksmith services, without compromising on quality or safety. They believe that everyone should have access to top-notch locksmith services, regardless of their budget.

We were accidentally locked out of our motorhome with our poor dog inside and us stuck outside…read moretheir response was quick and professional, and very reasonably priced. Even took the extra step of trying to look at the lock better and see what the problem might be and how we might address it in the future can't say enough good things about them.

Best locksmith in the area hands down. Very cool, kind and goes above and beyond for the most…read morecomplicated car key problems. A+!

I was referred over to these clowns by a car dealership. What a mistake. Long story short, I'm…read morelaying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. Further, I'll be contacting the dealership in the a.m. to suggest they stop referring people to Price's if they want to keep their own credibility intact. These people are to be avoided.

Went to the Langford location to purchase a new door lock and have…read more it rekeyed. Counter person had the worst personality you can imagine and should be in the back and not waiting on customers. Tried to sell me a lock I did not want and told me my lock was old and no longer available. He clearly wanted me gone so he did not have any possible work to do. I went to another locksmith and they had several of the same locks in stock and told me they were still being made and were popular. They rekeyed my lock in 15 minutes and the price was more than $20 cheaper than the quote from Prices on the lock I did not want. Stay clear of these guys and shop around. There are plenty of locksmiths out there who are honest and cheaper. Prices is living on their past reputation which is no longer valid.