BEWARE 6 months after paying a deposit never given a start…read moredate and after requesting a refund 2 months ago still not received it now told they want to do the work in april 9 months after requested work and paid deposit never told this at time of booking this was time sensitive as looking to list property in feb still require refund

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In my personal experience, this was one of the most frustrating and disappointing professional…read moreengagements I've ever been through. I found the entire process confusing, overpriced, and ultimately not worth the significant financial outlay. I would strongly encourage anyone considering working with Mike De Palma or his company to proceed with extreme caution and carefully scrutinize every detail of the pricing structure -- especially the fine print. One of the most frustrating aspects, for me, was how the $150/hour "coordination" fee was handled. We were under the impression that we wouldn't be charged this fee -- it certainly wasn't clearly explained or shown as a distinct line item on any invoices. Instead, it appeared to be embedded in broader invoice totals, often tucked into small print at the bottom as an hourly figure, with no clear breakdown or indication of the total accrued. In my opinion, this lack of transparency made it nearly impossible to track what we were actually being charged for. Months into the project -- after things weren't progressing as we had expected -- we were suddenly billed for a large number of hours at that $150/hour rate. These charges appeared to relate to internal coordination, emails, and meetings that had never been flagged as billable beforehand. From my perspective, it felt like this shift happened once it became clear our project might not deliver the financial return they'd initially hoped for. I found this extremely frustrating and, personally, I felt misled. On top of that, we were also charged an 18% markup on every project-related expense -- including third-party consultants like the permit specialist, whose services were outsourced. That meant we were paying the consultant directly, paying this company's hourly rate for coordinating with them, and then being charged 18% on top of both. These compounded costs added up quickly, and in my view, the value simply wasn't there. What I had hoped for was a transparent, involved construction partner. What I felt I got instead was a project overseer whose billing structure added significant cost without delivering commensurate value. Others may have had different experiences, but based on mine, I would not choose to work with this company again.

i would never hire this company flintstones ever again…read more what we got quoted and rendered isnt even allowed in our neighbourhood

In 2011 this company gave us a good quote to resurface our veranda. They kept making appointments…read morewith us and then not turning up. This went on for 4-5 months so we gave up on them and decided to wait for the following spring. I called our original contractor who had done our sunroom and had subcontracted South Island for the back deck. They had done good work then. I offered to increase payment several hundred dollars above the original quote and they agreed to do the front deck within a few weeks. We never heard from them again. This is 18 months or so from when we first dealt with them. Resulting from our experience I would rate them as unreliable, discourteous and possibly arrogant.

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