Went in for 2 bottled Sprites. Display on cold cabinet said $2.99 each. When I checked out, I was charged $7.18. Didnt quite add up. Checker didnt offer receipt. Threw it away, before I could protest. So I went online, thinking that there was tax.....nope, was just overcharged. Rays, should be ashamed. One of your checkers is not honest.Wont ever do business here again. I cant give zero stars, but I would if I could this place is overpriced. read more

I'm giving rays five stars because user "Just I" sounds like a real asshole. Plus they've had what I need when visiting family near buy and have friendly people. read more

2-27-2026 FILED WITH THE FOLLOWING AGENCIES - FTC, DOJ, CFPB,DFR, BBB Subject: Deceptive Business Practices, Refusal of Contracted Services, and Professional Misconduct Incident Location: Ray's Food Place, 506 E Main St, Rogue River, OR 97537 Corporate Entity: The Western Union Company 1. Nature of Complaint I am filing this complaint due to a pattern of deceptive business practices and gross professional negligence involving Western Union and its authorized agents, Ray's Food Place in Rogue River, Oregon. The agent is publicly listed and verified by a Western Union customer service representative as a "Full Service" location authorized to cash money orders. However, upon attempting to cash a valid $30.00 Western Union money order (purchased at a Fred Meyer/Kroger location), the Customer service Manager Lisa AND Store manager categorically refused services, BOTH stating: " We do not cash any money orders at this location and It doesn't matter if this store is listed full service and your money order is Western Union or not, We are not obligated to cash it from a different store regardless of it being western union and you are not going to find the answer you like here, no matter how many times you say we're full service, So you need to cash it elsewhere. We're not going to help you". 2. Violation of Oregon Unlawful Trade Practices Act (UTPA) Under ORS 646.608, it is an unlawful trade practice to advertise goods or services with the intent not to provide them as advertised. By listing Ray's Food Place as a cashing location while the store maintains a blanket policy of refusal, both the agent and Western Union are engaging in deceptive advertising that caused me undue financial hardship, including the waste of limited fuel resources in a rural area. Further, Oregon Administrative Rules (441-755-0210) prohibit licensees from limiting the amount of cash provided to a customer in a manner that causes them to pay further fees--such as being forced into a high-fee refund process. 3. Western Union Corporate Misconduct My attempts to resolve this through Western Union's Customer Care (+1-720-945-9350) resulted in further victimization: Failure to Supervise: Western Union representatives refused to contact the agent manager to enforce the service contract or verify the refusal. Professional Misconduct: During multiple calls, I was provided conflicting information, lied to regarding the supervisor's ability to intervene, and ultimately hung up on while seeking a resolution. 4. Requested Resolution I request that the Oregon FTC, DOJ, CFPB,DFR, BBB Investigate the deceptive "Full Service" listing of this agent, Ray's Food Place. I further request that Western Union waive all fees for a refund of this money order or provide an immediate, fee-free digital transfer to my bank account to remedy the service failure at their authorized location. read more

It's a small town grocery store. Don't expect ambience or much in the way of fresh, clean, organic foods. The prices here are a bit high. Over $7 for a deli container of layered bean dip? Yikes. But still, Ray's carries Omission gluten-free beer, so I'm ok with paying a bit more for the convenience factor. read more

Pretty spendy, however it's located conveniently considering where I live. GP is quite farther away.

We are many miles away from another store. The staff are very nice. It's all about the prices. Say are Walmart, Avocados are .60 cents each, and Rays is 1.99 ea for the same size. Or Toilet paper is 3.00 higher then the exact same for 3.00 less. .99 cents for 2 litter Root beer at Walmart & 2. 18 at Rays. They have so much produce that is wilted, fruit already too old, moldy. Cereal, such as Shredded Wheat is almost 6.00 at Walmart same thing for 3. 15. Coffee mate at Rays is 4. 60 at WinCo it's 2 80. Most people in this town use SNAP, food stamps and most people are on affordable housing and I use their all their Food Stamps before 2 weeks and I drive and take people to WinCo or Walmart in Grants Pass and they can get groceries for a month. Not exaggerating. The owners know this. I've talked and laughed about their extremely high prices... I just wish they could look after all the senior, Disabled, very poor families, better and care. Most people have to go to Access where you go to get free food. It's a very sad issue. And they the BBB doesn't have Rays food place on their list. Oh, and the extremely thin plastic bags break a lot before you get in your front door. Thank you. read more

Everyone is putting a bad review but this is a just a tiny corner store yes it is a little expensive but I've been going here for so long and I think it's quite nice! read more

Too expensive on everything. Never do they have and item I look for each time Herring in sour cream and onions.

This is a great location. The employees are all very nice and knowledgeable about where things are in the store as well as if they have something in stock or not. The store itself is kept very clean, organized, and stocked well. The deli is very fresh every time we stop in and they have quite the variety of food to choose from. The bathrooms are kept very clean and they are always stocked as well. read more

Price gouging because they can. The "what are ya gonna do, go somewhere else?" mentality seems to rule here. I understand paying a price for convenience, but price gouging the elderly who don't have the ability to travel further is just shameful! I used to come here to recycle and make late-night purchases when Dollar General is closed. Most of the employees are rude here, despite going out of the way to be nice to them. Normally it's petty things like interrupting me or ignoring me altogether at checkout to smalltalk with a friend/ coworker, or getting frustrated that I need to use the restroom after they've apparently cleaned it. I saw their ad in the window about requesting items they don't carry. When I asked about an item, the cashier rolled her eyes, said "we never get that", and handed me my receipt. Tonight was worse... Tonight, my boyfriend and I were verbally attacked by an aggressive employee smoking next to the entrance (gross) while we were using the recycling machines. Normally we go inside afterward to make an overpriced purchase, but didn't this time due to the tension. I asked my boyfriend to put the soda boxes and a couple of bottles the machines wouldn't accept in the bin designated for such rubbish. I see other customers do so all the time, and the bin was full of such items. An employee started yelling at us "This isn't your personal trash! I'm sick of people using it like this!". My boyfriend apologized and explained that we assumed it was for those recyclable items since the bin regularly has such content. The employee demanded my boyfriend remove the items from the bin, which he doesn't mind doing. The employee then starts shoving bags of items at him, saying "I saw you bring this and this and this". My boyfriend points out he didn't actually bring all of the items the employee is trying to force him to take. The employee continues to elevate his volume. In an effort to diffuse the situation, my boyfriend points out that he had already removed the items that were ours, and suggested the employee go back inside and calm down. The employee insisted it was, in fact, his job to harass us. He then glared at us for a few minutes before sending a young female employee out to take the bin away. I bring my boyfriend with me at night to keep the creeps away, didn't think I'd need to worry about the employees! People make mistakes sometimes, just inform them in a professional manner and move on. He made us so uncomfortable, I will not be coming back ever again, and have been suggesting everyone I know do the same. I'm so disappointed because this was whom I considered to be the only nice employee up until this point. read more

I find this store to be despicable. This is s community of older folks for the most part and they gouge with their prices. Bread that is $3.79 in Grants Pass is $4.25 here. EVERYTHING is absurdly priced. Bulk food is astronomical compared to any other store I have ever been in. Why are they so expensive? More expensive than even Fred Meyer? Because they can ... some of the residents of this community have no way to get to Grants Pass and they are stuck. ALSO, they charge higher prices here than they do in their other stores.... because they can. I find that gouging despicable and do not ever go for anything. I would rather wait and go to GP than give these bastards the time of day. I would like to see them go out of business and a decent corporation move in. read more

I went to buy 3 peppers but at $3 dollars each that's a whopping $9. For $9 I can drive to GP buy the peppers and still have money leftover for gas. Thanks for scraping every last penny out of your customers in small community's with your ridiculous high prices. Update 1: I went to Winco last week 4.6.16 and pepper's were 98¢ each Update 2: Went to Winco yesterday 4.16.16 and peppers were 88¢ each I think price gouging in the word i'm looking for. read more

Hello, I live in Rogue River, RARELY shop at Ray's due to their extremely HIGH prices. The produce department really SUCKS...Usually old, soft fruit, wimpy lettuce, broccoli, etc. One would think if you would lower your prices 10-15% you might have a bigger crowd and the produce might actually stay fresh!!! It's a real shame, I feel sorry for all the seniors in town who can't drive elsewhere, this store is really taking advantage of those with less funds. I thought Ray's was a chain, little did I know...they are actually franchises, individually owned and operated, therefore PRICES are different from each store...It's not fair, when you see the ad prices and go there in person, it doesn't work at this store! BEWARE, better to shop in Grants Pass, much fresher products. read more

Cute, convenient store , expensive but we were able to purchase everything we need. We were camping at the KOA.

I understand the small town aspect of a business might be a challenge to keep good food available but this place is the worst shopping experience I have had. The food is terrible and overpriced, the veggies are wilted and in some cases it looks like they where bought from another store that was throwing their product away. The meat smells terrible even before the sell by dates more often then not and it's a guessing game if you can actually eat the food you buy. It is worth it to drive a half hour away to get your food. read more

A cashier at Rays ignored me today and chose to check out 6 customers in front of me simply because of the color you my skin was different to his. The saving grace was another clerk Milo, saw the deliberate racism and apologized. I suggest Rays get sensitivity training or at the leasr basic customer service training for this particular employee . read more

I'm not sure why this got such bad reviews! Yeah the outside looks a bit outdated, but so what?! Your in a tiny town in Oregon, relax. But when you do get in there, it's clean, modern, well stocked and reasonable. read more

I usually go to the one in Gold Hill, but we happened to be in Rogue River yesterday, 12-29-15. The parking lot is VERY dark, with lots of "shady" characters hanging around, esp. at the bottle return machines. We bought several items, at the usual Ray's prices, which we expect. However, among the items was a tub of Sabra Hummus. I usually check dates, but for some reason I did not, and when we got home, I discovered it expired on 12-18! Called and told them, and the girl didn't seem too concerned, but said she would "tell the meat dept. when she saw them". Meh. read more

Apparently someone [Yelp, in it's infinite wisdom?] saw fit to delete my original [and only] review of Ray's. Hmmmm...

It's a bit expensive, so go to Grants Pass if that matters. It, otherwise, is clean, with mostly pleasant staff, fresh produce, and a limited choice of meats 'tho what they have is fresh. The video outlet inside is very limited in selection, and most rentals I have gotten there have needed to be cleaned before use. read more

A nice little supermarket in a wonderful small town.. A bit pricey. Offers fresh meats, produce, a very mediocre bakery, and DVD rentals.

I read the previous reviews and this is mine. We're traveling in our Motorhome so I've seen ALOT of grocery stores across the country. Ray's looks better on the inside than out! Nicely arranged store with fair prices. The folks are so nice and helpful. The foods are fresh. The produce is always being attended to. I'll be back! (& the Rogue Pharmacy next store is great!) read more

I live in Rogue River and when I moved here I was expecting to have to drive to Grants Pass to shop for groceries. I was wrong. Ray's is a wonderful store. They will order virtually anything you want if they don't carry it, they will get it within a week, and they will call you on the phone when it comes in....or if they can't get it for some reason. They really go the extra mile. I love the employees. They recently did a big upgrade on shelving, refrigeration units, and flooring so it is really a nice homey grocery store now. I'm so glad I don't have to trudge endless miles on concrete floors at one of the big chains in Grants Pass. This past weekend I had a big family picnic to get food for. I ordered a party platter of veggies from the deli. My only problem was that it was so fresh and delicious everything got eaten up quickly! I wish I'd gotten a bigger platter. So nice to have veggies and dip that were so delicious and beautifully arranged that everyone (including the kids) ignored the chips and ate healthy instead. If you live here or if you are passing through and need a deli meal, I totally recommend Ray's. You can get in, find what you need quickly, and get checked out in a jiffy by one of the cheerful, friendly staff. read more