My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

My recent experience at Executive Acura, particularly with Jon, was nothing short of exceptional. A…read moremonth ago, when we first stepped into the dealership, Jon warmly greeted us and offered his assistance, despite knowing we weren't immediately looking to buy. His genuine approach and willingness to help left a lasting impression on us. Returning today, our decision to purchase was influenced primarily by Jon's exemplary service during our initial visit. His knowledge of Acura's current offerings and future features was impressive, and he patiently addressed every question we had about the car we were interested in. Despite juggling multiple customers, Jon ensured we were attended to promptly, and our transaction was completed efficiently. Unlike experiences at other dealerships that often involve lengthy waits and back-and-forth negotiations, Jon's professionalism and dedication to customer satisfaction made our visit seamless and enjoyable. His ability to provide top-tier attention to each customer, even while busy, speaks volumes about his commitment to excellence. Today, with Jon's assistance, we purchased a 2024 Acura Integra for my husband, a decision we made swiftly and confidently. I am already looking forward to returning to Executive Acura to work with Jon again when it's time to trade in my current MDX. In addition to Jon's outstanding service, Executive Acura consistently delivers the best customer experience with its professional staff. I cannot recommend Jon and Executive Acura highly enough, and I will definitely be referring friends and family to Jon for their future car-buying needs. Thank you, Jon, for making our car-buying experience truly memorable! Josue was awesome as well!!! He helped with the finance process!

A year ago i manifested in getting a 2020 MDX. Wanted black but then months ago i test drove a used…read moredark grey one from a used car dealership in Watertown. Test drove and didn't like it. Waited months later and after my car accident i searched high and low. Spoke on the phone with sara the online rep over at Acura by Executive and set an appointment to come same day. I dealt with salesman Jonathan Escoto, and Austin. Who got me the best interest rate, and got me in the car i longed for within 2days! The service, professionalism and environment was beyond expected. I would buy my next vehicle from here. #AcuraIsFamily

This is a review of the service department…read more After filling out a service request order on the company website, within two days I was contacted back by the sales manager, who facilitated this purchase of the Acura When I test drove the car, the back up camera was on the fritz, and I mentioned it to the salesman So here I called to schedule an appointment and things are going smoothly cool nice job. Thanks for taking care of senior citizens.

I purchased a 2019 Honda CR-V from this dealership in August 2025, 52,000 miles and within 9 days…read moreof possession the vehicle had a major engine failure. What should have been an exciting purchase quickly turned into months of stress, uncertainty, and constantly having to chase answers. I was told that the vehicle had to be brought back to this dealership because the warranty would not cover the repair within the first 30 days of purchase. However, the dealership then kept the vehicle beyond that timeframe and ultimately processed the repair through the warranty anyway. As a result, my warranty coverage was used to repair a vehicle that, in my opinion, should not have been sold in that condition to begin with. Very sneaky! At one point, I was even made to feel like I was somehow at fault for driving the vehicle--when in reality, I purchased a car to use it, not to worry about whether normal use would cause it to fail. That moment really stuck with me. I was told they see these issues happen everyday to cars that this is normal. I was told the issues were due to the age and mileage for the vehicle. Zero accountability. After finally getting the vehicle back, the same issue happened again not long after. I completely lost confidence in both the vehicle and the dealership's ability to properly fix the problem. I was advised NOT to drive the vehicle off the lot as I would do more damage and warranty wouldn't continue to cover the repairs but they had no concerns on damage or safety having us drive 1.5 hours there twice for repairs. What made this experience worse was the way it was handled at a management level. My interactions with the general manager came across as dismissive and I was appalled by the statements made as they were very unprofessional. Honestly an embarrassment for their organization. I understand that cars can have issues--but how a dealership handles those issues matters just as much. In this case, the lack of transparency, poor communication, and how the warranty situation was handled made an already difficult situation much worse. If you find yourself in a similar situation, know that you do have options. You can file a complaint with the Connecticut Department of Motor Vehicles, which oversees dealer practices and consumer protections. It's called the K-35 Dealer Complaint Form. I'm sharing this so others go in informed. Ask questions, document everything, and make sure you understand exactly how problems will be handled after the sale. Don't count on transparency from this dealership. They won't tell you the vehicle being sold just had a major engine repair 2 days before sale. The same engine repair that had to be fixed twice, among other parts that were affected in the process.

I highly recommend Middlesex Auto Center! They are truly wonderful. I needed help with my car and I…read morepulled in and they sent a tech out right away to help me. I was very satisfied with the work and they were friendly and kind.

Honest quality auto care . I have been a customer for 25 years . It is a family business on their…read morethird generation

I took my truck to get an estimate on fixing my transmission. The next day I was told they would…read morehave to take apart the transmission and charge me 2 days labor in order to give me an estimate. I passed, and went to pick up my truck. When I got there my dashboard was dead. None of the instruments work. They claim they didn't do anything to it. I took it to another mechanic who explained to me that it would have been eastern transmission that disconnected my dashboard in order to do the diagnostic. Don't take your car thwre. They will break it an deny it.

I went to Eastern after stopping at a couple other transmission repair shops in the area. I'm glad…read moreI came here as the service was fast and professional and the price was fair.

Quick excellent service at a reasonable price very through service transmission flush engine oil &…read morefilter change and tire balance and rotation

I initially tried Ultimate after having a disastrous visit to the local Toyota Dealer's Service…read moreDept, where toyo reps tried to sell me a bunch of major things I didn't need and the one thing I had done was incorrect. A friend recommended UA and IMHO, their service exceeds expectations and I have been very pleased with the quality and timeliness of UA's services. I can also get a loaner. What's not to like?

The service staff at Schaller are always friendly, attentive, and knowledgeable. I've been going…read morethere for 10 years with never a bad experience. The recent remodeling has improved an already nice waiting area. Drinks, snacks, magazines, newspapers, and TV make the time move fast as you wait. If you buy a car at Schaller, the service team will ensure you enjoy your Acura for a good long time.

Went to get an oil change and they told me that I was getting full synthetic oil, but when I looked…read moreat the paper it said synthetic blend. After my car was they gave just gave me the paper work and walked away didn't explain the what was done or needed to be done. So I try to call because and get an explanation if I had to bring my car back soon for an oil change have been able to talk to anyone! 3/10/26 still haven't heard back from Schaller Acura they said someone was gonna reach out to me!

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.

I took a field trip to Sullivan because they had the car I wanted in the color I wanted…read more It's a fairly small dealership and it was quite busy when I walked in on a Saturday. I knew what I wanted and had done enough research and been to enough Honda dealers to move quickly assuming we could get to a reasonable price on the new car and on my trade. Mine was an unconventional deal in that I was mostly dealing with the sales manager rather than a regular salesperson because they were all busy. But honestly that worked better for me because I was already past that and just looking to complete the deal. After some haggling and negotiation we got to a reasonable deal and I walked out with my new car. So I got the car I wanted at a reasonable price. I like the car so overall I would consider myself a reasonably happy customer. The reviews on Sullivan Honda seem to be generally favorable so I guess I'm not the only one. So I guess it f you need a Honda you could do a lot worse than Sullivan!