I was told my daughter needed to see an oral surgeon for a blocked saliva gland by her dentist and…read moreher primary care doctor. The woman answering the phone at this office with her medical expertise that she obtained by consulting a coworker would not assist me. She felt my daughter needed to see an ENT even though two medical professionals said she needed to be seen by an oral surgeon. Hard pass on this practice.

What an awesome place. When I called around to schedule my tooth extraction they where the only…read moreones that were polite on the phone and helpful. It got better once I went for my appointment. Clean waiting area, staff was warm and friend and very professional. Once I was in the room the staff was still very polite and super efficient. They made the entire experience pleasant. Everything went so smoothly I was beyond impressed.

I came here when I was in college sometime between 2007 and 2009 complaining of a sore front tooth…read more Dr. Flanagan told me I had cracked my tooth "above the gum line" and would need to have it removed and replaced. I was horrified! He told me I would need a special implant but "not to be scared." His implant patents hung on the walls around us in his office. I asked him what would happen if I didn't get it removed and he said my front tooth would die and turn a different color. I went home and cried for days. Cut to two weeks later when I got a second opinion. The second opinion dentist took a boat load of x rays but could not find any sort of "crack" in my front tooth - and certainly nothing to warrant removing it!!! Almost ten years later, there is still nothing wrong with my front tooth and it's not discolored or dead. A few years after this I realized I clench my teeth, got a night guard, and have never had pain again. Make no mistake people, this guy would've removed my perfectly healthy front tooth at the age of 22 only to be replaced by an expensive implant not covered by insurance. If you value your teeth, do not go here! This is unethical and this guy should be out of business.

Aspen was supposedly part of ConnectiCare in network group. Told me that there would be no cost for…read morea cleaning or x-rays and an exam. They never did the cleaning, but took a full series of x-rays and an exam. They gave me a treatment plan for work to be done and what insurance was to pay. They are not part of the ConnectiCare network for dental. No clue about insurance

From the owner: Located in Mansfield, CT, Aspen Dental provides comprehensive and affordable dental services. Our…read moreofferings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.

I've been seeing them for about 3 years now and although most of my experiences here have been…read morepositive, I've had three bad experiences because I was not being heard. One, I'm an adult with a child size mouth. I need kid size accessories when getting x rays and what not. First time I got xrays I told them this information but they just had to see for themselves and attempted to jam the big adult sized thing in my mouth. Lots of gagging and tears by now. Now there's a note in my file for the small one. I've only seen the actual dentist like three times bc he's always busy or has stepped out when I'm done with my cleaning. It use to bother me but then I realized they don't charge me for an exam and it saves me money so whatever. There's a bunch of nice young ladies working there and a grouchy older woman who doesn't take any shit which is fine but when I'm telling you about my issues with my peculiar teeth grinding and you assume you know what's going on and proceed to tell the Dr, in front of me, incorrectly what I described, is infuriating! When I move away, I won't make the drive to come back here but they been convenient. Check their website for a printable coupon and sign up for smile rewards if you're a frequent flyer, otherwise it's a waste.

From the owner: Welcome to our family of patients. We pride ourselves on making your visit a pleasant experience…read morefor everyone. We are committed to excellence and providing you the best dental care in a warm and caring environment in the Willimantic Connecticut area. Our goal is to help you have a beautiful smile that makes you feel and look great.

Used to come here as a kid, but the service and work got progressively worse…read more I had one routine cleaning where I felt the hygienist was being too rough on my gums. When I got home I was shocked to see that my gumline had noticeably receded and it took weeks to gradually go back to normal. I was scared it was ruined forever and it left me feeling very sick to my stomach. I never went back. Let me also say they kept telling me that I needed to have all 4 wisdom teeth pulled immediately. Guess what? It's 9 years later and all 4 wisdom teeth have grown in with absolutely no problems. The only reason they don't get a 1-star rating is that Lombardi was a nice guy and at least they showed me how to properly floss...

Oh, Dr. Danielson. What would my life have been like had I not had the odd pleasure of having you…read moredo some orthodontic work for (on?) me. Let's start from the beginning: Over the past few years, I've had really bad luck with my upper removable retainer. From sending it through my college's dining hall tray collector to digging through the trash after leaving it in a napkin, my retainer has left me with some striking memories. But as a new grad student at UConn, I told myself it would be different. No more losing retainers! No more shelling out hundreds of dollars to replace an overpriced smile enhancer! I was proud that in my first year at UConn, my retainer didn't get lost. It did, however, break. Yes, that wire that holds the front teeth to the retainer just split in two (don't ask me how). So, I called around and asked a number of local orthodontists how much they charged for a replacement retainer. Dr. Danielson's office had the cheapest rate, so I went with him. Ironically, only days after scheduling my appointment to get my upper retainer replaced, my lower (permanent) retainer broke from one of the teeth it was glued to after I bit down on an apple. So, I requested a two-in-one appointment to get both my retainers fixed. Dr. Danielson shares his office every other day with Dr. Yanni -- also an orthodontist -- so the days I could go to see him were limited. As I didn't know at the time about the shared office situation, I found it a bit odd that Dr. Danielson could only see me on Tuesday and Thursday. Still, I knew that as long as my retainers were fixed at a reasonable price, I was willing accommodate. On the day of my appointment, my friend drops me off at Dr. Danielson's shared office, a cute little place in a small strip mall. I walk in and am greeted by the receptionist who, while not having met me previously, somehow knows who I am. I guess that either business is slow or I made an impression with my odd requests. As it turns out, no one else is in the office, so I'm asked to wait in the waiting room...because Dr. Danielson is still on his way. Mind you this is 10am, but the receptionist treats it like no big deal. After flipping through an entire magazine, in walks Dr. Danielson, a super sweet man but one who is obviously not phased by the fact that his appointment has been waiting for him for the last 10 minutes. I'm finally invited to come into the room and sit down on an examination chair. However, Dr. Danielson takes his time to get set up...mainly because he can't find his supplies. He and the receptionist -- who I now realize doubles as the orthodontist's assistant (???) -- chuckle and nonchalantly reference how they share an office with Dr. Yanni (the first time I learn of this) and mention how Dr. Yanni's staff consistently moves things around to the point where they can't find anything. Dr. Danielson finally gets my upper teeth impressions done and glues down my loose retainer. I go to pay with my credit card, and am kindly told that Dr. Danielson only takes cash. A bit surprised, I am directed to the nearest ATM and take out $300 in cash. Nice. I was certainly aware that there were still businesses that only dealt in cash, but an orthodontist's office? I could only (nervously) chuckle to myself, as the entire experience so far felt like a back-room medical operation. I was scheduled for a follow-up visit to pick up my retainer, and was given appointment reminder slip...with pictures...clearly meant for children. As if things couldn't get any weirder, the following week my bottom retainer detached AGAIN from the same tooth that it broke from a couple of days prior -- also due to biting down on an apple. I called Dr. Danielson's office and asked if I could get the retainer glued back on. No big deal, says the same receptionist, realizing that the woman I'm talking to must be the ONLY staff person other than Dr. Danielson who works at the office. I go a couple days later for my follow-up, and no one is at the receptionist's desk. But as soon as I realize this, the receptionist/orthodontist's assistant calls me -- from the orthodontist's work area, plastic gloves in hand -- to sit down on one of the examination chairs. This time other people were in the waiting room (wait, did I just budge in line?), and Dr. Danielson is working on some girl's teeth. While finishing up on the poor girl, he's instructing the receptionist/assistant to set up the stuff to get my bottom retainer taken care of. I shouldn't have put it beyond Dr. Danielson to multi-task. All said and done, I get a perfectly usable upper retainer and a lower retainer that is twice as secure...because it was glued down to twice as many teeth as before. No more apple accidents for me! Why only 3 stars? I'm not quite sure. My experience was so bizarre, it seems unfair to have to rate it on the same scale as, say, the Dunkin' Donuts down the street. But it is what it is, so I gave my best shot at a rating.