I was told my daughter needed to see an oral surgeon for a blocked saliva gland by her dentist and…read moreher primary care doctor. The woman answering the phone at this office with her medical expertise that she obtained by consulting a coworker would not assist me. She felt my daughter needed to see an ENT even though two medical professionals said she needed to be seen by an oral surgeon. Hard pass on this practice.

What an awesome place. When I called around to schedule my tooth extraction they where the only…read moreones that were polite on the phone and helpful. It got better once I went for my appointment. Clean waiting area, staff was warm and friend and very professional. Once I was in the room the staff was still very polite and super efficient. They made the entire experience pleasant. Everything went so smoothly I was beyond impressed.

I've been seeing them for about 3 years now and although most of my experiences here have been…read morepositive, I've had three bad experiences because I was not being heard. One, I'm an adult with a child size mouth. I need kid size accessories when getting x rays and what not. First time I got xrays I told them this information but they just had to see for themselves and attempted to jam the big adult sized thing in my mouth. Lots of gagging and tears by now. Now there's a note in my file for the small one. I've only seen the actual dentist like three times bc he's always busy or has stepped out when I'm done with my cleaning. It use to bother me but then I realized they don't charge me for an exam and it saves me money so whatever. There's a bunch of nice young ladies working there and a grouchy older woman who doesn't take any shit which is fine but when I'm telling you about my issues with my peculiar teeth grinding and you assume you know what's going on and proceed to tell the Dr, in front of me, incorrectly what I described, is infuriating! When I move away, I won't make the drive to come back here but they been convenient. Check their website for a printable coupon and sign up for smile rewards if you're a frequent flyer, otherwise it's a waste.

From the owner: Welcome to our family of patients. We pride ourselves on making your visit a pleasant experience…read morefor everyone. We are committed to excellence and providing you the best dental care in a warm and caring environment in the Willimantic Connecticut area. Our goal is to help you have a beautiful smile that makes you feel and look great.

Used to come here as a kid, but the service and work got progressively worse…read more I had one routine cleaning where I felt the hygienist was being too rough on my gums. When I got home I was shocked to see that my gumline had noticeably receded and it took weeks to gradually go back to normal. I was scared it was ruined forever and it left me feeling very sick to my stomach. I never went back. Let me also say they kept telling me that I needed to have all 4 wisdom teeth pulled immediately. Guess what? It's 9 years later and all 4 wisdom teeth have grown in with absolutely no problems. The only reason they don't get a 1-star rating is that Lombardi was a nice guy and at least they showed me how to properly floss...

Aspen was supposedly part of ConnectiCare in network group. Told me that there would be no cost for…read morea cleaning or x-rays and an exam. They never did the cleaning, but took a full series of x-rays and an exam. They gave me a treatment plan for work to be done and what insurance was to pay. They are not part of the ConnectiCare network for dental. No clue about insurance

From the owner: Located in Mansfield, CT, Aspen Dental provides comprehensive and affordable dental services. Our…read moreofferings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.