This hospital is overpriced. Its NOT an SPCA hospital - that is located in Vancouver. I telephoned…read moreto pickup flea medication for my dog and was told they will only sell me the over the counter topical medication (the kind you apply to the neck) if I also pay $$ for an appointment/visit. Whaaat? Check other Burnaby vets my friends.

I am highly disapointed at this hospital. After they wrote me two e-mail giving me a date for my…read moredog's senior check up, I call to confirm the date and they give me a 10:20 appointed for the day they sent to me in two different e-mails. . I arrived earlier to the appoitment and after waiting more than 1/2 hour they told me that I do not have an appoitment. I believe this is highly unprofessional, especially because I travel all the way from Powell River. I cannot believe how uncompetent this hospital is. all they want is your money. I do not recomend this hospital to anyone.

The Dr's at PAWS take such great care of my little pack. Great location in beautiful historic New…read moreWest. It's a one-stop shop for all pet owners. And close to home. PRICELESS!

PAWS has been great for my peace of mind and for my senior dog Casey's health. Everyone works to be…read morehelpful and compassionate, and Dr. Kayla is probably the kindest and most patient vet we've met in the 11 years I've had my girl. She spent time during our appointment not only answering questions, but sharing her knowledge and educating me on monitoring Casey's health as she ages. While she's still super active now, seeing my buddy grow older still breaks my heart...Feeling like I've found a vet I can rely on, communicate with, and trust is a huge comfort. Casey not only loves the vet, she loves the groomer! Would definitely recommend them as well. They're always happy to see her, are so gentle and patient with her, and communicate really well with both of us. **Updated review for June 13, 2023: Unfortunately, the vets we came to love have left PAWS. The experience we've had with the newest permanent vet was a bit unsettling and frustrating, but they still have one or two on staff (I believe they're there 2 days a week) that seem to be very kind and gentle. The techs are still wonderful and I'm trying to maintain continuity of care for Casey as she is a senior now, but I'm not sure where this leaves us long-term if I need a vet for another pet down the road.

I have boarded my Cavalier King Charles and my 2 cats on many occasions with Carey's Pet Care…read more My pets have always been well-cared for and have had lots of attention and companionship at Carey's. I have been very satisfied with their services and their reasonable rates. Stewart is a very kind and gentle care-giver who is very empathic with all his charges.

Sincere thanks to Stewart for taking such good care of Roxy. We were so happy to have found Carey…read morePet Care! The facility and the staff are top notch. And, the other animals who attend are friendly and playful. Burnaby's best kept secret, for dog care.

Anne is great and although her and I don't cross paths, I know my dog is well taken care of. She's…read morehelped our dog transition from a small town lifestyle to the big city as her visits have given him the individual care and attention that he needs. If he's been a bit down she lets me know right away and offers great advice if something is wrong. My dog is very outgoing and well known in our neighbourhood and the fact that more than 4 neighbours have told me that I made a great choice for a dog walker speaks for itself.

We have been using Anne's services for a couple of years now. She walks our dog when we're at work…read more She occasionally sends us messages if she notices anything, she gives good advice, it's been great, we have no complaints on our side. Most importantly our dog doesn't have any complaints and seems to have quite a bit of fun with her.

I continue to be impressed by the team at Queen's Park Pet Hospital…read more Every visit has been fantastic and informative. They clearly care about the pets they see and never seen pushy about any specific services. Now that pandemic protocols have relaxed, they are accepting humans into their space again with a preference for masks being worn. I can dig it.

This pet hospital used to be great but it has recently gone downhill. The vet I have met has zero…read morecompassion or empathy. The desk staff has no knowledge of products, medications, or anything I asked about. It is actually shocking.

Super friendly staff! Love this place even though we live in Richmond we drove out here just to get…read moregreat friendly service! We had been dog sitting and had to get a few snacks & dog food ready when " Toto" comes to stay over! I am so glad the staffs are so ready to help out and give us suggestions! By the way, Toto approves all your suggestions ( his bowl was super clean after each meal )

This is such an amazing place to shop! Always filled with friendly faces that are eager to help you…read morein anyway they can. Tonnes of great things to choose from and they are happy to order in anything if and whenever possible. Samples are always happily given when you want to try anything in advance, great rewards program, even collect airmiles and they have a great return policy. Highly recommend as staff are knowledgeable and everything is of the highest quality! Perfect for pet owners looking for high quality at approachable prices.

Animals are happy and well cared-for at the Animal Inn and Wellness Center. Friendly staff members…read moregive pets individual attention. My puppy is having a great time. Dog runs are both indoor and outdoor. Play yards are great for running and "making friends ". There are many flexible options: doggie day care as well as overnight and longer-term stays. Veterinarian-owned. Highly recommended. Other pets besides dogs, too.

Overall good care was taken of our dog . But... there are…read moremany extra charges once you check in; Each dog has its own kennel with narrow outside run. If you want your dog to have playtime in the big yard. It cost an extra $10 per play time. 10 minutes at a time. If you bring your own canned food to be served to your dog as well as dry food which you provide, there is an extra charge to serve wet food at each feeding. This kennel is the only boarding facility on the island. We would not use this kennel again if there were other options. We found their extra fees excessive.

CLOSED This place…read morewas great but they've closed their Burnaby doors I'm hopeful that they will reopen under a new name. Dana their groomer was fantastic! Thanks for everything!

We took our puppy here about 2 weeks ago to get a cut. We had picked him up and thought all was…read moregood, but when we gave him a bath the tips of his ears started to bleed. Upon closer look at his ears we noticed that they had both been clipped. The groomer failed to even mention this to us!!! We won't be going back her and I suggest you don't either.

I initially started taking my dog Obi-Wags Kenobi to the Woofer Walker daycare for some…read moresocialization since he is an "only dog." He is anxious, and there were times he did not play appropriately with smaller dogs (he had too much energy, and he does not always recognize/respond to the other dog's body language of "please give me space." They gave me great feedback on how he was doing, but his trainer and I decided that daycare for my anxious dog would not let him be "his best self." I then transitioned him to their Woofer Walker Munchkin March pack walks, which is a much better fit for him. He gets to socialize with the other dogs in the pack walk, run himself silly, and sniff everything (animate and inanimate). Obi would walk over my dead body to get to Woofer Walker Judy! He is so excited when it is Woofer Walker day that he waits by the front door, staring at it until he hears the van pull up, and then loses his mind. Judy is very patient with his excitement. They let me know which days would be the best fit for him regarding the other dogs' personalities and play styles, so he goes every Tuesday and Thursday. They also post videos of some of the highlights of the walks and post pictures - it is the highlight of our evening to watch the videos! I've downloaded some of the images since they are great shots!

My pup has been going to Woofer Walkers since 2021. I needed a daycare for him to go to since I had…read morestarted school and did not know anyone here. As I met more people, I had several people tell me about Woofer Walkers and decided to try them. My dog is always excited to go to daycare when we arrive. He loves so many of the staff and I always feel like Ali'i is in good hands. There were a couple of times when I had emergencies come up and the crew was always ready to receive Ali'i... they are always patient and understanding when things come up. One of the best places I STILL take Ali'i when I have to go away for the week or even just a day in daycare. Thanks to Bella, Justin, and crew for keeping our pups safe!

This is one of the few pet sitting places I called that would accept my poor dog bobo on short…read morenotice when I had to take a last minute trip to LA. He was able to keep bobo for 3 days with 30 minutes notice & was extremely reasonable with pricing. Bobo was very happy when I picked him up so I assume he was well kept care of. Speers pet sitting also has other animals so your pet doesnt feel lonely. Highly recommended!

From the owner: Speers' Pet Sitting is a small business run by a local business student. We have the experience…read morerequired to take care of you and your pet's needs. We do out-calls only for sitting and walking!