I was due for an appointment and needed a new pair of glasses so I scheduled an appointment. I do…read morenot regret it! Ashley was very kind and did a great job. Dr. Law did the exams and explained everything as he went, which I love. He was super personable! The glasses selection was great and they were very accommodating as far as options for lenses. The woman helping me decide was helpful and not pushy at all. I had to call several times before my appointment and they were always so helpful and professional. They also offer vision therapy in their office, in case you're looking for it! The office was very welcoming and organized. It was probably the best experience I have had at an eye doctors office! I would for sure refer people here.

Went to eye Dr. Exam was good . Having trouble with getting my glasses. Been over a month and still…read morewaiting. They say it will be another week.

Great service. Very knowledgeable. Dr Roadman is great! I definitely will send my friends and…read morefamily there

Nothing but 1 st class service! I was not only checked once but I was checked twice! Very kind and…read morethorough

Extremely knowledgeable, kind, professional, and affordable. He replaced a watch battery in a Tag…read moreHeuer, checked and cleaned an antique ring, and showed me many pairs of glasses. I was impressed by the selection of glasses some were antique! He also had quite a few fancy jewelry items and makes custom pieces too. I'll definitely be back.

I didn't know what I was missing!! I'm very pleased with the 3 pair of spectacles I purchased…read more Mike offers wonderful service & quality, along with very reasonable prices. I highly recommend this company!

Great people. Wouldn't go anywhere else! Super friendly. Always support local businesses!read more

I needed a new pair of glasses and my usual optometrist doesn't take my new insurance so I decided…read moreto try this place since it was conveniently located in downtown Lees summit. PLEASE, I BEG YOU NEVER TRUST THESE PEOPLE WITH YOUR EYES!!! When I put my new glasses on, I feel like I am in a fun house because everything is going in and out. I spent over $300 after insurance paid for this worthless pair of glasses. Now I have to go through the holidays blind until my benefits reset and I can do this all over again with someone else

Dr.Pachy is great! She is very professional, knowledgeable, thorough, and really hears what you are…read moresaying. She has helped me find some great options that work best for me. Ruth was great! She made me feel comfortable to take my time when looking at different frames and she helped to tell me not only which ones she liked from the ones I had selected, but why they worked on my face and for my needs as well. The waiting area is very nice, even though I rarely spend more than a few minutes waiting, it is very pleasant. I look forward to my annual eye appointment every year because I feel like they help me (checking the prescription on my old glasses to see if they still work for me, for example) and hear me out and I leave seeing better with a fun new pair of glasses. It's an annual treat!

I can no longer recommend this practice to anyone. The ophthalmologists are very friendly and…read morereally good, but over the last year I have experienced what I consider to be questionable business practices. I was a patient for over 12 years, but I am probably not going to be anymore. Let me disclose somethings that they do NOT disclose until you are already done: 1. If you bring in an outside pair of glasses, because you don't like what they have in stock - they will charge you at least $20 - even if they are filling the script and you are their patient. You brought in a pair of glasses that was not purchased through their store. 2. If you get cataract surgery, and you later need a pair of readers, they sold my father an (81 year old man) readers that cost over $700 which could have been purchased OTC for less than $50. 3. Also, if you wear contacts - they will charge you $85 - not covered by most insurance. Doesn't matter that your prescription hasn't changed, they just want the additional $85 - as "there are materials involved," so I was told. I don't recall anything different from any other eye exam. It ended with, "we have to renew your prescription." So there it is - $85 to renew prescriptions.

Terrible customer service! The front desk was not very nice, the doctor ignored me for the first…read more10 mins when my child was being assessed and when my (paid) order was ready I didn't get notified. I get there at 5:20 and they closed early! I will be going somewhere else from now on. Do NOT recommend at all!!!!

Always a good experience!! Friendly and helpful. Doc can…read morealways get me into the perfect prescription!

The customer service at this location is remarkable!!! I simply needed to pick up my daughter…read moreglasses but the store closed at 5:30. I arrived there around 5:40. I'm not sure how to spell her name but Katelyn went above and beyond the standard by allowing me to come in after hours, review my order along with professionally packaging my order. She never reacted in a negative way, had the upmost respect, and deserves a pay raise for providing excellent customer service.

From the owner: At our Lee's Summit, MO, office, our eye doctors provide comprehensive eye exams, glasses and…read morecontact lenses, and eye disease management. Our optometrists, Susan Lake, O.D., Katelyn Hardy, O.D., and David Orson, O.D., offer "affordable luxury": our high-quality comprehensive eye exams, pediatric eye exams, precise vision prescriptions, and an exceptional selection of eyeglasses all come at accessible prices.

The customer service was super professional. I had a pretty good experience, except I had to wait 3…read moreweeks for my glasses to be ready. On top of that I ordered them without nose pads and they still came with them anyways. Kind of concerning communication issues between Hunter family vision and their manufacturers.

I literally never write reviews and I had to create an account to post this review but I am happy…read moreto do it. The service at Hunter Family Vision is something I do not see in the marketplace today. I work and am very familiar with group insurance. I work for a consulting house that is HQ in KC and while my practice is focused on absence, I know a fair amount about other group offered products. I received a text today from Brandi at Hunter Family Vision notifying me that my company's eye insurance provider, VSP, was changing their policy provisions and I may not be eligible after 6/1 for "medically necessary" contacts. In the early 90s, I grew up as a kid who had to patch their right eye to make the left eye stronger and for a long time, glasses were my only option. I eventually moved to contacts and saw a competitor. No one ever told me that insurance may cover the cost of my contacts because of the difference in the prescription between my right and left eye. At my first visit, Dr. Swan told me they should be covered 100%. The thousands of dollars she has saved me over the last 5 years goes above and beyond what I would anticipate from any other healthcare provider. This is true patient advocacy. I was overwhelmingly impressed with Brandi and the entire office staff at Hunter Family Vision. I received a proactive text today about the policy changes and recommended that I come in and see Dr. Swan for my annual exam before my policy changed. That text alone also saved me hundreds of dollars. Otherwise, I would have waited until the end of the year to only find out that VSP may not cover my contacts. I live in Lawrence, KS now. But I will happily make the trip to continue to be a patient of Dr. Swan and Hunter Family Vision. Thank you so much for being an advocate for patient healthcare.