Beware of paying IN FULL and then having to strong arm to get your overpayment back after your…read moreinsurance pays them. Check your EOB carefully. It happened 3 times - something is fishy here folks!

Shady business and billing practices, I would stay away from this buisness. Complaints have been…read morefiled with BBB, Florida Board of Dentistry, and Division of Medical Quality Assurance, and Florida Attorney Generals Office.

This dental clinic has the best patient care experience from all the staff I've ever had. From…read morefront desk reception, hygiene experience, and consultation with the provider. Dr. Aaro has given me alternative solutions to my issues without judgement, he provides a personal experience every time I've come in with remembering things from past conversations I almost forgot about, and has done excellent work on my teeth that lasted longer than previous work from recent years.

I always have had a good office experience here and the consultations with Dr. Arrow have been…read morehonest and forthright. I had a very difficult upper molar removed here that another dentist prior in Charleston declined to do. He wanted me to see an oral surgeon and I thought I would try Jax Emergency after my husband recommended them to me. Dr. Arrow was patient, took his time and rocked that tooth out in it's entirely with no breaks. Took his time and used rocking persistence- something most dentists do not posses anymore with the rush to high priced cosmetic dentistry procedures. I worked for years chair-side in dental offices in my younger years I can really appreciate application of great basic practices as well as talking a patient through the procedure calmly. I also appreciate in this day and age of greed in the medical industry to not have the price be the motivator to the doctor and practice. I like that the actions were whatever was best for me and my situation. I only wish they did root canals on molars so I wouldn't have to go on a search, but I've been referred to 3 endodontists for consideration for the next procedure. Front desk was very helpful and I was seated shortly after arrival. The assistant was efficient and friendly, updating x-rays after looking at those previously taken at another office earlier this year. Smart move. You don't want a dentist working off of old x-rays. Not ever! Another note I'll go in bed at names was I recognized her from being here a couple years ago which says a lot about the doctor. Many assistance turn through cause of doctors that are too difficult to stay with. Yes, some dentists can be rude to their assistant too! My disappointment at the cosmetic over health $$$$ direction dental care has taken can be noted! Implants implants implants are not for everyone nor can everyone afford seniors who want to preserve their teeth and have good health rather than focus on only appearance get any cost. So much pressure to spend thousands and thousands of dollars - patients shamed into signing financial agreements unrealistic for many situations. I was so upset over the pressure for the plants. I waited too darn long to get a second opinion. I still need 2 root canals, but I'm glad I came here and talked to Dr. arrow about my options that suited my own needs and budget. I'm so glad I did. Take control of your health. I do recommend this doctor and staff for a no-frills office with a kind efficient staff and knowledgeable Dr.

I love the people in this office and Dr. Katibah is a gem! Great dental work without all of the…read moreunnecessary upsells. Don't get me wrong, if you want whitening they can help, but they don't push high margin stuff on you. Ethics os what I like to see in a dental practice and it's not always easy to find these days. Come and let Dr. Katibah and his team become a part of your family.

He is the best! Staff is wonderful, office comfortable, Dr. Katabah is very knowledgable and…read morepleasant to deal with. I highly recommend if you need a new denist!! :0)

Very nice establishment and great staff! Everyone is so…read morenice and welcoming in this office and the dentist is very thorough and knowledgeable. I truly appreciate and recommend this business.

I visited the Mandarin location for an extraction of two wisdom teeth. I thought that this was…read moreggoing to be the scariest experience of my life due to my age... However, I was surprised how smoothed it went. Very caring staff and doctor, (Adamec) and his assistance, Ms. Hilda, they both explained what to expect step by step. My daughter had her 4 teeth pulled 15 years earlier, it was a good exprience as well. This is why I decided to have my procedure done there too.

Wow, DIS-ABLED VET, SERVICE CONNECTED 100%.I was fortunate enough to be re-fered by the VA~MEDICAL…read more I've been seeing DR. ALEX for 4yrs.,. With ALL the Denist offices I have been through! Alex and FETNER & HARTIGAIN, were way above ALL others!!! Michael Harden

I can't say enough good things about this office. The staff is amazing--kind, supportive, and…read morealways willing to work with you and your insurance company. What stands out the most for me are the hygienists; every single one of them is truly spectacular. A special mention goes to Alex. Not only is he highly skilled and knowledgeable, but he also shows genuine compassion. He takes the time to explain each step, which has meant so much as I've been going through a lot with my teeth. What impressed me most is that the doctor personally called me outside of his busy schedule to check in, see how I was doing, and ask what could make the process more comfortable. That level of care is rare--and to me, it's A+. I'm so thankful to have found this practice. Coming from the North, it hasn't always been easy to find a dentist I truly trust, but I would recommend them wholeheartedly.

I'm not big on writing reviews, but I knew I had to write a review the moment I left this place. I…read morecalled this dental office on a Friday afternoon, and explained that my son was scheduled for oral surgery elsewhere, and that I didn't feel comfortable with him going to that place anymore, but he needed treatment. We were booked in for Monday. Our old dentist had been giving me a run around for months, and I wasn't able to get my son's dental records over the weekend. The ladies at the front desk were very understanding. They accommodated our needs to the best of their abilities, and made me and my child feel at ease. Dr Jasmine was so kind, but knowledgeable. I left there feeling comfortable that my son was in good hands, not just in the hands of someone chasing a paycheck. In fact, not only did it cost less than our old dental office, but she purposely split the work up into different sections to make my child more comfortable. I highly recommend!

I just left this office after the most thorough cleaning I have ever gotten. then Dr Shakya came in…read moreand gave me a very thorough exam. they accepted my insurance. it doesn't get any better than this. love these lovely ladies. 5 stars all the way.

This office is very clean and the staff, the doctor, and the entire experience was very…read moreprofessional. I went to have a tooth (that was under a temporary bridge) extracted. The procedure went smoothly and I was out of there in no time. Amazingly, I have not had any pain and it has been three days since the tooth was extracted!

I had a fractured tooth that there was no saving so this Doctor was recommended to take it out…read more Everything went very smoothly. Employees were friendly and reassuring; the doctor was personable and very competent. I was in and out within an hour. Of course I was nervous but now I wonder why?!?

This doctor is just about the biggest jerk. I think I've ever come across. Had to have a tooth…read moreextracted. He walked in the room, extremely annoyed that my dentist had not sent over the x-rays in time so he told me that they had 15 minutes to get the x-rays over otherwise if I wanted the tooth extracted today (as opposed to going thru the weekend in pain) I would have to pay $100 for x-rays with him...because he had a plane to catch and did not have time to wait. Then he jabs the Novacaine in my mouth during the procedure with a gentleness of a mountain gorilla. He spent about two seconds trying to pull the tooth out normally and then decided to use his jackhammer to break the tooth apart even though that's going to be hard to recovery for me. Top it off he was in so much of a hurry to get to the airport for whatever flight he was taking out that he forgot to call in the painkiller to my pharmacy prior to leaving. Hoping and praying that Advil will be enough Complete jerk! there's got to be someone better to go to. Take my advice and call around!

I called the office this morning in reference to a referral from the Veteran's Affairs office. The…read morelady who answered the phone treated the call as if I was an inconvenience. Did not seem interested in researching questions that I asked. I will be taking my business elsewhere .

As a retired Research and Development Engineer under contract to NASA, needless to say, I did an…read moreextensive amount of research into the entire procedure of dental implants from Process to Materials. I conducted the same examination of several practices offering "new teeth in one day". I WAS SHOCKED TO DISCOVER that the other practices do NOT tell you the whole story about what is waiting for you once you are "in the chair". If you have the expectation that you are going to walk out of the office in 24 hours with a set of comfortable lifelong teeth, you are in for a very very large dose of reality. Just think about what's happening in your mouth. In most cases, you are having extractions. Extractions mean swelling. Swelling is not your normal mouth shape or configuration; and yet, you are being measured and fitted for the configuration that your mouth will be in after the swelling subsides. This is something like buying clothes when you weigh 300 and expecting them to fit after you lose 150 pounds. Obviously, it is the key to long-term discomfort and dissatisfaction. There is of course the other end of the spectrum that can take up to a year to finally walk out of the office with a new set of teeth that do in fact fit properly; but frankly, I didn't have that kind of time. I chose to go with JAX IMPLANTS because they offered a more than satisfactory middle-ground plan. In fact, I did have usable teeth within the first 24 hours with a special caveat. They were a set of "temporary" teeth that were functional to the degree that I could eat foods that I enjoyed within certain texture limits. As the healing progressed, new "temporary" teeth replaced the previous set and slight modifications were introduced to try new options to improve function and fit. After 4 months of healing and adjustments to the temporary teeth, the final teeth fit and function perfectly. In total, I had 3 sets of temporary teeth before settling on my FINAL teeth. The final teeth exceed my expectations. I cannot even begin to express my thanks to the doctors and staff of Jax Implants for how happy I am with MY NEW TEETH.

My recommendation to Jax is to address the unprofessionalism of the office manager, Michael…read more Despite claims that I never had a consultation, I have documented proof of my interactions, including communications with Lulu (Patient Coordinator), various office emails, and a Zoom meeting with Dr. McCree. While Dr. McCree is wonderful, the staff's conduct is unacceptable and disrespectful. I will be sharing my experience on social media to ensure others in the community are aware of these issues before they get involved with this office.