Great ambiance from the moment you walk in! Every staff member is friendly, welcoming, and truly…read moreattentive--they make sure you feel comfortable and well cared for throughout your visit. You can tell they genuinely value their patients and go the extra mile to provide a positive experience. Not every patient experience is the same, but they consistently do their best to meet individual needs and concerns. Overall, a very pleasant and reassuring place, I would confidently recommend to others.

I had an appointment at 11AM and was not called for an hour. People came in after me and were…read moreserviced first. Highly recommend showing up 30-60 minutes after your appointment time.

There are many good dentists in The Woodlands, yes, yadda, yadda, yadda. I get that. BUT, Dr. Aaron…read moreGlick, at Solomon Dental, is a young professional you should get to know. His education, back-ground, GPA, etc., etc., etc., are beyond reproach. "Cum Laude from Brandeis University, where he majored in Neuroscience, Psychology, and Biology. He then pursued his dental doctorate at the University of Texas Health Science Center at San Antonio Dental School and was in the top 10% of his class. As a dentist, he has achieved Fellowship with the Academy of General Dentistry, which is a distinction that less than 10% of dentists in the United States hold. He is also a Fellow of the International College of Oral Implantologists, a Diplomate of the American Board of Dental Sleep Medicine, and a Qualified Dentist of the American Academy of Dental Sleep Medicine." All that's wonderful. I'm proud for him. BUT, that's not the point of this writing. What is exceptional in my mind, is Dr. Glick possesses the unique "chair side manor" of being able to translate the very technical nature of the problems/repairs/goals and objectives he and the team have discovered to a Real World, easy to understand explanation. And, with options. One can tell Dr. Glick genuinely cares for the welfare of his patients. I am absolutely convinced, because Dr. Glick choses to offer his great bundle of abilities to those of us in The Woodlands, we are the winners!

Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

If I could give a negative 5 stars, I would!! What a…read morefraudulent office this is!!! I'm definitely reporting them to the TDB! They knowingly double charged my mother and when we called to tell them about it, we were called liars and were not allowed to talk. Shawnda is the billing lady, and let me just say I've never been treated so badly!! The receptionist was so horrible she made us feel like criminals and denying the over charges. I got hung up on by Shawnda and the receptionist. They would not let me speak to a manager, just kept talking over me louder and louder until I became so angry they hung up on me. Please don't go to this place!! They are thieves with horrible customer service. These people wouldn't recognize the standard of care if it bit them in the ass!

Great customer service and great dental work. Everyone is…read morealways helpful and friendly.

Best there is! Can not recommend enough! Quality care, great communication, state of the art…read moreequipment! Lovely office and friendliest staff! Dr's are outstanding!

They took good care of me! I had an unusual problem: I very occasionally grind my teeth, but the…read morebulkiness of a mouth guard feels awkward in my mouth and keeps me awake at night. Other dentists have told me "just deal with it", but the doc here came up with the perfect solution: we had an invisalign made for me -- not to align teeth, just to create a thin barrier that stops the grinding. It's made of very thin and light material, and I barely notice it in my mouth. They told me that they can't normally do this because heavy grinders would just chew through it, but for minimal and occasional grinding it's perfect. The moral of the story is, they took good care of me and I'm sure they'll do the same for you!

Dr. Chu and the team at Perfect Smile are truly professional, experienced, considerate and…read morethorough. You can trust them with your teeth in any situation! Be thankful to have such a skilled doctor solve any of your teeth needs... We all know going to the dentist is nervous, but leaving Perfect Smile is always comforting....Dr. Chu is one of a kind and so glad I went to Perfect Smile....

Dr. Darby at Perfect Smile treats us like family. He is great with my kids and calms every worry…read morethey have had about going to a dentist. Our son broke off a good portion of his two front teeth a few years ago. After several other local dentists tried to fix it and failed, Dr. Darby was able to create the perfect solution! He fixed them and they even stayed fully intact through braces and football! Thank you Dr. Darby for all that you have done for our family.

I came for a dental cleaning on April 25th at 9 am appointment. The person at front took me to room…read more2, then another person took my vitals. Then she left and the same person with another coworker were looking for chair that are high or something. Then I was still there for 20 minutes or more. I decided to walk out front and complaint, The person I always seen every time I visit explained me that now they have to take scans and then a cleaning. The person who took my vitals that she had not even done it yet. I am like " why do you hired kids to run this company" I told the person that I always see in this place I'd like my refund and not to be charge to my insurance, and will look for another dental facility. I'd like the place but this visit killed my service with them. Best regards!

From the owner: General Dentistry, Cosmetic Dentists, Endodontistsread more

Amazing and friendly staff I loved how clear Dr.Gonzales was with her information to me as a…read morepatient! Also the man working the front counter was so sweet and friendly as well!

I would leave a zero star if there was an option. This is by far the worst dental business I've…read moreever experienced in my entire life. The male receptionist was extremely rude and condescending. I made an appointment to see the endodontist there and waited a month and a half finally the day of my appointment two hours before my appointment I get a phone call saying the endodontist has to reschedule me for next week. I explained that I took off work and it's costing me money, at that point I asked if there is any discount I can get since I took off work and lost money and he said laughing no. I found the way he spoke to me was very unprofessional. at that point I said just schedule me for the following week and I'll just contact the Better Business Bureau, at that point, he said F it now I'm canceling your appointment and hung up on me. I was so taken back in disbelief about the situation I hopped in my car to go there to talk with them and recorded the male receptionist the same person that was rude to me and I asked him why was he that rude to me on the phone and hung up on me, the moment he knew I was recording him. He said he's calling the police on me. I guess my phone is a weapon nowadays he felt threatened because the truth was coming out. What really freaked me out was he was smirking at me, puckering his lips and winking at me in a keeps condescending sarcastic way. Thank goodness I captured all that on video. When the cop showed up and I spoke with him and he was even in disbelief about the way the male receptionist handled the situation. After reading numerous negative reviews about this establishment it's apparent that the owners don't care less about the public's opinion. They only care about their corrupt staff they have. That male receptionist needs to get fired immediately.

Very clean, very nice office. The entire staff is friendly and knowledgeable. I have young kids…read morewho've had bad experiences at other offices before. I feel like this environment was helpful and the staff is professional - plus they let you pick out a movie to watch during your appointment! I have recommended this office to family and friends, and will continue to do so. #Did I mention I felt so relaxed during my cleaning, I actually almost feel asleep! How great is that ! =)

America's family dental Help set me up with insurance. That is out-of-network.\n I said they would…read morecall the insurance company and get it straightened out.\n They did not. And told me they had a way of working around it. No return calls

Dr. Erika Washington has been my dentist for several years, and I am truly glad I found her…read morepractice. I have absolutely no complaints--her professionalism and the quality of care are consistently excellent. I was surprised to see a negative review, as it does not reflect my experience at all. For a more accurate picture of her outstanding care, I encourage readers to visit Zocdoc and review her nearly 5.0 rating with over 400 reviews. Dr. Washington is very popular and in high demand, so scheduling an appointment may take some time, but the care she provides is well worth the wait. I highly recommend her!

I usually don't post negative comments unless my experience was such that warrants it. Cloud 9…read moreDental- Dr. Washington on Rayford Sawdust is one where professional improvements are needed in communication, finances, scheduling, and building rapports with patients. Some of the reviews I have read with the last 6 months are similar to my concerns. The old cliche/idiom that states all good things must come to an end often times is true. I originally wrote two outstanding reviews on Dr. Erica Washington within my years of being a patient. I was so impressed with her professionalism, the cleanliness of the establishment, and most of all, the customer service of her team. I was inclined to prepare the review because it was too good to be true. However, within the last month (April 2025), Cloud 9 Dental under the leadership of Dr. Erica Washington's has not been impressive. The professionalism, lack of communication and returning calls has been below subpar. I received a treatment plan in February 2025 and wanted to get some additional dental work done. I called to get clarity on what she suggested should be done first on my treatment plan, my insurance and the plan of payment that benefitted me via interest-free. Heather gave feedback on what she thought and gave me an appointment, proceeded to run my credit card without answering all of my questions. One of my reasons for calling was to inquire about a previous credit that had not been applied. After several times calling and asking, her reply has always been, "I will ask Doc". After I mentioned that I was only inquiring, she stated she didn't mean to run the card and she could not refund the payment. Then is when the attitude and unprofessionalism began. I was informing her that in the past, a payment was not required two weeks before my appointment. Heather proceeded to inform me this was the way it is. Likewise, this practice was why the other lady was "no longer working there". This was an absurd comment as I never inquired about the previous administrative assistant. Nonetheless, after this comment, I asked Heather to have Dr. Washington to call me so that we could discuss the matter moving forward with a plan, etc. As of April 22, 2025, I have yet to receive that returned phone call. Today, I decided I'd call once more after 7 total attempts including going to the office on Thursday, April 17, 2025 along with a follow-up call while I was there. On April 22, 2025, I spoke with Heather and she informed me Dr. Washington "doesn't speak with her patients on the phone". I am certain this is untrue and was taken aback as Dr. Washington has called me multiple times to discuss the treatment plan, scheduling/rescheduling appointments, etc. The final statement that Heather informed me was the confirmation I needed to move forward. She stated "Well, I can't make her call you back". In this day in time, it is imperative that establishments that I spend my money (as a paying customer), treat me with the respect and dignity that I provide. This includes having the common decency and courtesy to return phone calls. I patronize businesses to my liking for many reasons. However, I will not be returning to Dr. Erica Washington-Cloud 9 Dental on Rayford Sawdust. A great working relationship and rapport of all of my medical staff has always been a staple for me. Reconsider Cloud 9 Dental for your dental needs/services. My family and friends in which I have referred will be moving as well to a dentist and staff that cares. I wish no ill will on Cloud 9 Dental and wish Dr. Washington the very best but, there are improvements that were once there, that are not anymore. Again, this was my experience which was never about the money but, a level of care.

The staff is nice and Dr. Diaz is wonderful. I will definitely rate them high is service and…read moresatisfaction.

The staff is great and super friendly! They accept most insurance plans and since I am self-pay I…read morethought the prices were among the most conservative I have ever seen. Top tier service and highly qualified health professionals take such great care of you. They truly made me feel like family. I will definitely return and get the needed treatment with them. The facilities are meticulously maintained and exceptionally clean. Plus I love the design and the color choices