I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.

i be left my car there after I payd for fixing every things in my car was stolen they claim car…read morewas inside the shop no responsibility

Poor experience. I visited to replace my aging front tires. They fitted a used tire from 2018 while…read moreclaiming it was new, which I discovered later. My car vibrated alarmingly on the highway post-service. Despite their attempt to rebalance, the issue persisted. I had to seek a reputable mechanic to rectify the situation.

Cheapest tires on the strip. 60$ each, needed 2 front tires to pass inspection. Paid 120$ mounted,…read morebalanced and installed. Job was done quickly & professionally. Would highly recommend!

I would give zero stars if I could. This shop has had my car for weeks and completely stopped…read moreresponding -- no calls, no texts, nothing. Every time I try to reach them, I get ignored. Totally unprofessional and unreliable -- be careful leaving your vehicle here.

Above and beyond professional service is what you will find here. I had a difficult engine light…read moreissue which Tony and his team resolved with quality work and fair pricing. I also felt confident that I was in good hands and trusted their judgement. I would recommend them highly! Janice M.

I had a tire that was losing air, so I googled tire shops near me. After checking out a few…read moreoptions, I noticed Tire City had the best reviews and the highest ratings. I arrived early in the morning around 8:00 a.m., hoping it wouldn't take too long--and it didn't! As soon as I pulled up, someone immediately started checking out my car. My tire was deflating and I wasn't sure what had happened. Within about 20 minutes, they found a nail in my tire, patched up the tire , and had me back on the road. The service was quick, affordable, and I was still able to make it to work on time. Bonus: They have a really nice pet surprise inside that I absolutely loved--it made my morning!

Best brake repair! Done expertly and efficiently. Drop car off in Am and was able to pick up at…read morenoon.

Just needed a vehicle inspection on a Tesla. They were so kind to squeeze me in on a busy Saturday,…read moreand called me once done. Will be coming back to them and them alone -- they have my trust! Thanks again

We just changed our tires in the Kingston location. I can not say anything about the quality of the…read morework. It is changing tires. What can go wrong? But the time it took was 50% more than they told me it would take. So make sure you have plenty of time before you go to this provider. Otherwise, it was a pretty good value.

I only wish there was something less than 1 star. It was my first time to MVP because the prior…read moreowner had the car serviced there. It was gonna cost ~ $1600.00 for front brakes, replace alternator, change windshield wipers and new inspection. The alternator was defective and they only going to give me 20% for a new replacement. The wiper blades are broke, most probably not changed and lastly the can doesn't have a new inspection sticker. I WISH I NEVER TOOK THW CAR TO MVP THEY ARE THE WORSE‼

Always reliable. When ever I have a problem with my car I'm always sure it will be taken care of…read moreproperly when I go to MVP

WHAT A JOKE OF A LOCATION (700 patchogue location near Stop&Shop). i spent almost $2,000$ on NEW…read moretires and these bozos cant figure out how to balance tires. how can you sell tires and not know how to balance them? the first time i was there, i dropped my car off in the morning. i come back an hour before close (was told my car was ready) and my car is still on the jack with all 4 tires off. after telling them i need this done now, they rushed to put my tires on and were unbalanced. they tell me to drop it off and will fix it. so i do this, and 2 days later, my car has a death wobble at 70 mph.....still not fixed. i had to eventually take my car to a certified dealership. the only thing this place managed to do correctly was an oil changed. AVOID THIS LOCATION AT ALL COSTS UNLESS YOU WANT TO WASTE MONEY AND GET A HEADACHE

Very disappointment with their online appointment system. I took time off of work and made an…read moreappointment for an oil change. When I arrived, i was told it would be a 2 hour wait. The Manager said it was an IT issue.