Im an elderly lady who's son had an emergency and was hospitalized and I had to have his car towed…read moreout of Gates Park driveway. Im also disabled not like it would matter to JOE the driver. He was as rude a human being as I have ever met. Job was paid for before he arrived so I didn't try to stiff on payment. I asked him to roll it off on yhe front driveway at my other son's house and he decided to park it in brand new cement in yhe back of his home by his shed. What could I do? Not one damn thing. Bet he wouldn't of treated my husband in that manner. Do better.

Best rates around and truly hardworking drivers! They towed my vehicle from point A to point B…read morequickly!

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

My son, who is attending UNI, had car problems that left him stranded with no knowledge of local…read moreautomotive repair businesses. We called Rasmusson's and had great service from the first phone call, until 15 minutes later when Randy (the smaller version Randy I was told). Randy was a great help in options for repair and local advice he shared. Having your car break down is never fun, but receiving excellent service from invested people and a company that employs quality - it makes a huge impact. Thank you from Alex, Jeremy, and Dave

On a Sunday, I called that I blew a tire and needed roadside assistance. The lady who answered the…read morephone was extremely nice and did tell me that the truck was about 30 minutes away pulling another vehicle out of the ditch so I would have to wait a little bit. I said I had a four-year-old in the car so I would try to maybe call around still but to plan on getting me and I would call he back IF I found someone else. Gave her my name and number and she told me she would call me when they were on their way. About an hour later, my car AC wasn't keeping up because it was a real feel of 102 out. Like I mentioned I had a four-year-old in the car so I was starting to get concerned about heat. A little over an hour after my original call I called back and no answer. I left a voicemail asking about an ETA so I can figure out a Plan B with my child. I ended up finding a friend to pick me up, and I left my car on the side of the road. Two hours after my original call, I was home, but I was still trying to get a hold of them to tow my car. I called and left another voicemail stating I was home, but I would still need my car to be towed so they could call me back. Called them again 1 hour later. No answer and still no call back. They have my number from the original call as well as I've left it in two voicemails now. I called again another hour later. No answer. Finally after five hours and 6 unanswered calls I called and left a voicemail that I no longer needed their service. Yes I knew they were on another call but it was 30 minutes away. I waited plenty long enough and still after I got home I was going to use them to tow my car. I am now writing this 24 hours later and I have never heard from anyone not even an apology from the company. It was a Sunday so less people working I get, I called other places and they were just as long as waits so I get it. But not ONE call back or update. Even now not an explanation of what happened. I went with Sheetz Towing and they had my car towed within a hour. Also noting this started at 2:30pm, they are 24/7 and this was not a middle of the night situation.

Can-Am came for roadside assistance to get my daughter's car started. He was on time courteous and…read moremade sure the car was running before he left. Hard to find good providers out there to see the job through but they did. 5 stars in my book.

Good price very helpful every time. I don't use anyone else. They really do a great job giving…read morerespect to you and your vehicle. To me that means a lot so thank you can-am towing

I called to see if my vehicle was towed & the worker asked what kind of car it was & laughed, "yea…read moreit's right here." Super unprofessional, rude, disrespectful customer service, lazy to look for parking permits. Did not want to show me where he hooked my car up or moved my car with an e-brake. He stated it was a liability to show me. I informed him it was to ensure no damage was done. He refused.

They were a life saver! My family and I (4 kids and a dog) were stuck 3 hours from home and Patrick…read moretowed us all the way back! He even gave the kids a bathroom stop on the way. He was kind and personable. Highly recommend!

This was the worse service I have ever had! Took it in twice both times was told it was fixed and…read morenot even ten minutes of driving and the engine light was back on! They ran over a screw so had a flat tire. Couldn't put the obd cover back on. Forgot to put engine cover back on so had to make extra trip to pick that up. Was lied to about them driving it to make sure it was running correctly. After all this no one cared. Pitiful service! Could not recommend less!

**Attention Parents** If you have a child attending college…read morein Waverly, IA - DO NOT have them take their vehicle to Dale's Service for anything. Our son brought in our vehicle for a QUOTE to replace the front brakes. We had already received a quote at a competitive business and decided to give Dale's (owner Troy) Service an opportunity to earn our business because it would be more convenient for our son rather than traveling to Waterloo. Troy provided a quote that was over $300 more expensive than his competitors but that isn't the problem. When my son received the quote Troy charged him $79.82 to receive the quote, nothing replaced or repaired. There was no discussion prior to Troy providing the quote of an "inspection fee". I called to dispute the charge and he said he would refund the fee only if we agreed to have our vehicle repaired at his business. Based on our experience, Troy the owner of Dale's Service is unethical and lacks integrity.