My experiences with the Dental Team Sumter have been extremely pleasant. We are a Military family…read moreso it''s wonderful finding a place that makes you feel safe. They provide a top notch customer service experience. Their dental team always delivers the best quality of dental care. If you're in need of any dental work, look no further. Dr. Lee and his team is definitely the place for you..

Amazing and quality care by both staff and doctors! I won't go anywhere else, and it is a family…read moredentistry.

I went in over a year and a half ago with an abscessed tooth. They have canceled my appointment 5…read moretimes. I have had to have 4 different rounds of antibiotics and they still don't know when I can be seen. They also seemed to be very confused about why I went in the first time and why I am still have pain in that tooth. Sorry quality of care.

Very welcoming and kind staff, did an amazing job fixing a cavity leaving my teeth looking great.read more

I had a wonderful experience at his office! Staff was great and very welcoming. I have always had a…read moreterrible fear of the dentist since I do have some teeth issues I am addressing. However, Dr. Biggins and his staff went above and beyond to make me feel comfortable! Highly Recommend!

From the owner: Comprehensive dental office that offers different levels of Sedation.read more

Great staff and very sweet and honest dentist. He was very honest with what he was able to do for…read moreme. He and his staff were pleasant with me and my care and concerns.

What a great find! We just relocated from Maryland and couldn't have picked a better dentist. Very…read moregentle cleaning performed by Dr Yung himself. Office is well organized and the staff is wonderful. What a refreshing change from Previous experiences.

Go get a second opinion. I had a chipped tooth and was convinced to get a crown by Dr. Panvelker…read morewhen I came in for a cleaning. Got it done and was nothing but issues. I was in a temporary from Sept. to Dec. because they had staffing issues and couldn't get me in for my permanent.I was in so much pain. Dr. Panvelker said it was infected. I got a second opinion and Dr. Criser said there was no present infection and that my temporary was not shaved correctly causing my actual tooth to show. I got the gap filled by prestwood and I eventually got my permanent on which made it better but it was still sensitive. Time passed and it ended up becoming painful. They kept wanting to refer me to get a root canal. I went and got a second opinion, found out my whole tooth is split in half. The tooth has to be completely removed. A root canal is not possible. Previously when I would come in due to pain, Dr. Panvelker kept saying "I told you it had the possibility of failing." With her being the professional, I don't know why she would allow the crown to be put on if it was more than likely going to fail. $800+ down the drain not even a year later.

Im fairly new to town and chose Dr. Poaps to treat an abscess. I was examined and antibiotics were…read moreprescribed. I started the process of having extractions a dentures. I received a quote. The antibiotics didn't work and I called the office to get more or different. She was off so her partner was asked if she could help me. She refused to prescribe me antibiotics and told me to go to urgent care. With that, I should have found another dentist. Maybe one who actually cares about her patients, but I didn't. When I was financially able to start the denture process I called for an updated quote and made an appointment. I went to the appointment and was told they had no record of that and Dr. Poaps was on maternity leave. The attitude was , oh well. In a medical or dental practice I would think someone who is expecting a child would arrange to have backup. Nothing was done to help me. You want good care, find another dental practice. If you get it here you are lucky.

Today was my first time ever and my experience was the best at a dentist office! From first time…read morepaperwork, to walking around to getting my clean done. This entire process was well thought out and catered to the public! Thoughtful gifts to welcome someone new was also a plus! Thank you to the staff as everyone was extremely friendly and nice!

It's important that your care providers listen to you and your concerns…read more This attribute of the doctors & staff is one of the reasons I have remained a patient for many years. Melissa is one of the most caring & detail oriented hygienist and advocated on my behalf when I had a dental emergency. Dr. Lucas is a ray of sunshine. I'm grateful to this team. Simply the best.

I recently visited this practice and was so pleased to have chosen Dr. Jaques and her team. The…read moreoffice is beautiful and peaceful, quiet colors and surroundings. The hygienist I saw was thorough, friendly and concerned with my fears. Dr. Jaques was very sensitive to my fears and went out of her way to try to locate a practitioner who provides conscious sedation. I would highly recommend this practice to anyone needing care and for preventative dentistry.

Very welcoming office and staff Loved my hygienist…read more Dentist was very warm and easy to talk to

Great people and wonderful service! The hygienist that worked on me did an amazing job!read more

For anyone whom have been a victim of this location and any other place where you pay for service…read more Please avoid going back and forth with these people and follow the following steps in obtaining your money back for services rendered and future services. They overcharge you and intimidate you into paying for services you do not need. 1. Call them and cancel the ALL service and request a refund. 2. Ask for the manager or whomever is in charge of billing 3. If they set up a credit payment service, call them and inform them that you are no longer interested in the service. 4. File a compliant with the following institutions: BBB, CFPB, Office of the Inspector General, and Health Equity with their corporate office (if they have one). It does not take 30 days to refund you your money for services that were never rendered. They have predatory practices.

Felt overcharged and misled about pricing…read more I had two appointments with Aspen Dental this week--one on Monday and another on Wednesday. While I appreciate how quickly they were able to schedule me (I called on Friday and was seen by Monday), the rest of my experience left me feeling taken advantage of financially. When I arrived Monday, the front desk interaction felt abrupt. I was handed a tablet and told to fill it out after giving my name--no warm welcome or explanation. After about 10 minutes, I was taken for X-rays, then brought to a dental chair in an open room shared with others, divided only by cabinets. The dentist came in for maybe two minutes. We chatted briefly, and she told me I had no cavities and my teeth looked good. Then she left, and the hygienist came in. She said I had periodontal disease and started measuring my gums, telling me that 4s and 5s were concerning. I didn't fully understand what that meant, but I trusted her and let her continue. She was very kind and professional. Afterward, I was told to return to the waiting room to discuss pricing. This surprised me, as I have Tricare dental insurance and expected a standard cleaning to be covered. A staff member then told me I needed a deep cleaning due to periodontal disease and handed me a treatment plan. She said insurance would cover part of it, but I had to pay $791 up front before any work could be done. I asked why my insurance didn't cover a regular cleaning, and she explained I needed extensive treatment. What bothered me was that no treatment was done that day--I was being asked to pay before anything happened. I mentioned that I couldn't keep missing work for more appointments, but they scheduled me for Wednesday after my shift. When I returned Wednesday, the hygienist again was very kind. After the cleaning, she gave me a bag with an electric toothbrush, water flosser, toothpaste, and mouthwash. I told her I wasn't going to pay extra for those items, and she said I already had. When I got home and checked the paperwork, I realized that part of the $791 included the cost of that dental kit--something I didn't authorize or even know I was paying for. The electric toothbrush alone was priced nearly $100 more than it costs on Amazon, and I already own one. I feel misled. I thought I was paying solely for a deep cleaning. Had I known I was being charged for a dental kit I didn't need, I would have declined it and potentially saved about $300. This lack of transparency makes me feel taken advantage of, and I will not be returning. Their business practices, in my opinion, were not entirely honest. As a military veteran with Tricare insurance, I plan to share my experience with military social media groups and with Tricare directly so others can be aware and make informed decisions.

Dr. Noonan and his team provided outstanding care. During my full-mouth cleaning on March 3, the…read moredental hygienist recognized the severity of my tooth pain and brought Dr. Noonan in right away to evaluate the problem. Tammy Scott promptly scheduled my bridge procedure for March 5. During the procedure, Dr. Noonan carefully explained every step and let me know what to expect, which helped put me at ease. I have had severe dental anxiety ever since a root canal 35 years ago, so his patience, gentle approach, and willingness to take his time meant a great deal to me. In my 42 years of adulthood, Dr. Noonan is without question in the top 1 percent of dentists I have ever experienced. He made the entire experience very comfortable and accommodating. I also appreciated the office environment. Because of my diabetes, I needed to use the restroom several times during my visit, and both restrooms were exceptionally clean and well maintained. I am very grateful for the excellent care I received and would highly recommend Dr. Noonan and his team to anyone looking for professional, compassionate dental care. You can find his profile here: Dr. William Thomas Noonan, DDS, Sumter, SC. https://doctor.webmd.com/doctor/william-noonan-jr-f036f196-4b22-47f6-9c4b-6f13c1d16f5c-overview

Best experience! Clean environment, my toddlers love the staff and always enjoy coming!read more