sorry as hell , had a tiny cavity and had 3 different people come look at it for another lady to…read morecome in and not even know my name and said yea instead of filling the cavity let's pull it out and another one . money hungry and sorry as hell dentist dont recommend at all!!!!!! then tried to get me to sign up for a dentist loan so i can go in the hole owing them $24,000 for pulling teeth that didnt even need it . pathetic buisness and only want your money

Slow as Molasses. The female doing the X-rays must be new... took forever and had to keep taking…read morethem over. Until someone had to come and assist. When in room for what I thought would be a cleaning after going over my X-rays. Nope. I was escorted to financial office to be informed of a huge bill if I decided to have work there. Damn, can't even get a cleaning ??!! She said no I would have to schedule that. Never again.

Had to come in for treatment and ultimately tooth extraction. Everyone was pleasant and took great…read morecare of me ! The only downside is that they don't take care credit so it's a little pricey without dental insurance.

My husband had all 4 of his 3rd molars removed with this practice. During his week of recovery, I…read morehad a concern about how his jaw looked. I called the office at 10:55pm expecting to leave a message and have someone get back to me Monday morning at the soonest, but NO! They had an on call operator who asked what was going on and then had the ON CALL Doctor call us. He called at 11pm! We are SO THANKFUL for this office and how they take care of their patients!!!

A few years ago we needed the services of a oral surgeon. We choose Dr. Nimmich and his staff at…read moreNortheast Oral Surgery&Implant Center. Great choice! Dr. Nimmich, staff, and, facilities were awesome. We have visited both locations for services since then. The location on Two Notch was our first experience, the location in Camden our second. Both were great, and did not disappoint. Thank you for being who you are, and for what you do with such professionalism, and kindness.

Brought my son here to have his wisdom teeth removal pre appointment. I had provided my insurance…read moreand scuh about a week in advance. Once we arrived, we checked in and were seated. Then we were called back. I was told that I needed a panoramic X-ray and I forgot to stop by our dentist so my son could get one so we got one here which was an extra fee, no biggie. The surgeon came in and was very thorough and explained the whole process and what would be the expectation on the day of surgery and so on. We were asked if we had questions and once we were done, we went back to the front. Now here is where my frustration comes in. We get called back to schedule the surgery, only to be told that they were not in network and I would be paying out of pocket. Now if you had my insurance info for a week, I'm sure you checked to make sure you were getting paid and that it was valid. So why not tell me that you weren't in network? That ticked me off. I took time off work only to not even be moving forward with his surgery. So I paid and dipped! Some places are just getting ridiculous. If I'm scheduling with you and you see I'm not covered, let me know so I can find another provider of the service....not pay you for monies for nothing.

First-class experience in scheduling, billing, and procedure. Everything was well explained, I felt…read morecomfortable and had a great experience. A procedure known as a 'frenectomy;' I was a little nervous but it couldn't have gone smoother. Very pleased

Dr. James Parelli and his staff were amazing. I enjoyed my experience. I had wisdom teeth removal…read moresurgery with General anesthesia and it was quick, painless and professional. The front desk employees are friendly and polite and the assistants are professional and knowledgeable. Dr. Parelli called me the night after my morning surgery to check up on me, this is a great caring touch. Their office is modern, clean, up-to-date and high tech. Also, as most people are...I have a slight fear of the dentist and surgery in general. Dr. Parelli and his staff understood this and never once made me feel silly for feeling this way. The used humor, social skills and professionalism throughout.

Went to office in Newberry for an upper molar extraction under sedation. Dr. Lemon was fantastic!…read moreVery minor soreness post-operative, healed quickly. Had a lower molar extraction many years ago by another Dr. (in AZ), that was a HORRIBLE experience! Was extremely hesitant to go through that again. Very thankful this experience went so well. Highly recommend Dr Lemon. And sedation.

super friendly staff. they did everything they could to help my diabled son.read more

Had 2 wisdom teeth extracted on the right side. Very pleased with my experience. My gums did not…read morehave to be incised to remove them. I was in and out in about 40 minutes. Staff is very helpful and courteous! I have a pre-existing condition and Dr. McGinnis took care to take all of that into consideration (risk of infection, healing, etc.). He easily started an IV on my hand without a SINGLE issue... I have a Bard Power Port on my upper chest wall because my veins on my arms and hands are so tiny and thready (it's hereditary, but some have become damaged due to IV infiltration in the past). The fact that Dr. Michael McGinnis is a former Army Combat Medic is obvious for someone like me who had always needed the Life-Flight Trauma Team or Anesthesiology at Duke University to start IV's on me when my medi-port could not be used for surgery. It took him less than 3 minutes to start the IV, and before I knew it, I was asleep. The cost of wisdom tooth extraction is ridiculous in the industry. However, I'm very happy I chose this office and Dr. McGinnis. I had to pay out-of-pocket (Care Credit account and cash deposit to secure surgery date) because the pain became unbearable, and I couldn't wait for my insurance to approve me seeing Dr. Marks on Alice Drive. They were extremely busy anyway, and told me it would be 4 weeks before Dr. Marks could even see me in a consult for surgery/extraction. That was not going to fly. I could not see straight at times and drive the pain was so horrendous. Far worse than labor pain! My vision would begin to blur when the pain would strike at its worst. I went in on a Monday to have my consult with Dr. McGinnis. Went to Duke on Tuesday to get transfused/apheresis to prevent any issues due to blood loss/anesthesia due to my health history. Thursday morning, those bad wisdom teeth were out! I healed with no issues whatsoever. Care recommendations from the staff were easy to understand, and worked just fine. He did not suture my gums, which was wise since I did have a cavity in one wisdom tooth, and the other has broken off on one side. Gums and bone healed from inside out. Thanks so much to the team at Sumter Oral & Maxillofacial Surgery.

Upon returning a few times now for cleanings I can say they have some new/updated equipment for…read moreteeth mapping/viewing that is state of the art. I still don't like the front desk reception process where they make you fill out forms even if you have no change to insurance. It seems like she picks & chooses who to hand this to. My cleaning I do somewhat look forward to because it is quick and my hygienist is a peach. Ashley will get you in and won't talk you ear off when you have dental equipment in your mouth. If you go enough times it grows on you.

Rough cleaning . Spoke of Money, Money, Money today. Sign a receipt to pay bill another to say the…read more$45 was paid. New policies and staff . Total unsatisfactory visit.

Felt overcharged and misled about pricing…read more I had two appointments with Aspen Dental this week--one on Monday and another on Wednesday. While I appreciate how quickly they were able to schedule me (I called on Friday and was seen by Monday), the rest of my experience left me feeling taken advantage of financially. When I arrived Monday, the front desk interaction felt abrupt. I was handed a tablet and told to fill it out after giving my name--no warm welcome or explanation. After about 10 minutes, I was taken for X-rays, then brought to a dental chair in an open room shared with others, divided only by cabinets. The dentist came in for maybe two minutes. We chatted briefly, and she told me I had no cavities and my teeth looked good. Then she left, and the hygienist came in. She said I had periodontal disease and started measuring my gums, telling me that 4s and 5s were concerning. I didn't fully understand what that meant, but I trusted her and let her continue. She was very kind and professional. Afterward, I was told to return to the waiting room to discuss pricing. This surprised me, as I have Tricare dental insurance and expected a standard cleaning to be covered. A staff member then told me I needed a deep cleaning due to periodontal disease and handed me a treatment plan. She said insurance would cover part of it, but I had to pay $791 up front before any work could be done. I asked why my insurance didn't cover a regular cleaning, and she explained I needed extensive treatment. What bothered me was that no treatment was done that day--I was being asked to pay before anything happened. I mentioned that I couldn't keep missing work for more appointments, but they scheduled me for Wednesday after my shift. When I returned Wednesday, the hygienist again was very kind. After the cleaning, she gave me a bag with an electric toothbrush, water flosser, toothpaste, and mouthwash. I told her I wasn't going to pay extra for those items, and she said I already had. When I got home and checked the paperwork, I realized that part of the $791 included the cost of that dental kit--something I didn't authorize or even know I was paying for. The electric toothbrush alone was priced nearly $100 more than it costs on Amazon, and I already own one. I feel misled. I thought I was paying solely for a deep cleaning. Had I known I was being charged for a dental kit I didn't need, I would have declined it and potentially saved about $300. This lack of transparency makes me feel taken advantage of, and I will not be returning. Their business practices, in my opinion, were not entirely honest. As a military veteran with Tricare insurance, I plan to share my experience with military social media groups and with Tricare directly so others can be aware and make informed decisions.

For anyone whom have been a victim of this location and any other place where you pay for service…read more Please avoid going back and forth with these people and follow the following steps in obtaining your money back for services rendered and future services. They overcharge you and intimidate you into paying for services you do not need. 1. Call them and cancel the ALL service and request a refund. 2. Ask for the manager or whomever is in charge of billing 3. If they set up a credit payment service, call them and inform them that you are no longer interested in the service. 4. File a compliant with the following institutions: BBB, CFPB, Office of the Inspector General, and Health Equity with their corporate office (if they have one). It does not take 30 days to refund you your money for services that were never rendered. They have predatory practices.

I was sent here by my dentist office for a tooth implant. I was never informed that it was a 2 part…read moreprocess. I had severe pain (TMJ ) developed in my jaw from being overextended during the removal. This pain cost me more money, going to see dentist for the pain. On second visit there was payment due, I paid 600, but had a balance, i say ok I'll get billed the remaining, not thinking it would hold up my tooth replacement. The dentist office did not say they would hold up my replacement until they were paid all of the bill, But when I left the office I was told they would send my Dentist the information needed to start the final step of my replacement and I needed to wait 3 weeks. So I call my dentist office to make appointment excited to be able to finally get my tooth, Dentist says they had not received anything yet and they would call me as soon as they did. 3 to 4 weeks later I start calling my dentist, my dentist is kinda blowing me off, so I'm wondering why, I say let me call Center for Oral & Maxillofacial Surgery to see if they have sent over the information. 4 weeks later i find out nothing has been sent to my dentist because they want all of their money. At this point I'm like wow, I know I owe money but if they were going to do it like this they should have told me. Not let me sit waiting for 3 weeks. thinking everything was taking place. Terrible customer service, terrible customer treatment. Just wrong.

Dr Huffman is such a pleasant person. I hate going to a doctor or dentist but Dr Huffman certainly…read moremakes you feel comfortable at the moment you enter and the entire staff also is such a compliment to Dr Huffman.