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    Rauk Daniel M DDS

    5.0 (1 review)

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    3 years ago

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    Precision Oral Surgery

    Precision Oral Surgery

    4.2(9 reviews)
    37.9 mi

    I had a really good experience and a really, really bad experience. The first time I had Dr…read more Yacoob and it was totally professional and spot on regarding pain care. The Second time I had Dr. Bial and it was a nightmare! I've had five babies before epidurals were "the way to go" and wasn't nearly hurt as much as this procedure. Totally botched, I think. Dr. gave me a big smile and said, "It's out."

    The surgery itself was done very well; staff was comforting and professional and they made the…read moreexperience much less frightening than I was expecting it to be. They made sure to see me with any worries or concerns I had during the healing process, which I appreciated very much! Initially, I had some issues with the billing department and the way they handled my insurance and refund processes that extended over five months, but Dr Yacoob and Christine reached out to correct the problem, and the interaction at the end of the ordeal was positive and efficient. As far as I know, there are some changes being made to their billing department and I think that the improvement will make a huge difference. Christine and Dr. Yacoob both handled that problem with professionalism and consideration, and listened to my concerns. I really appreciated that, as it's never fun to deal with conflict, but it was resolved so well that I felt truly listened to. This experience did reveal that this office cares very deeply about their patients, even when the issues are with a separate department that works for them, and it really does show that they are willing to help when things go awry.

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    Precision Oral Surgery
    Precision Oral Surgery
    Precision Oral Surgery

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    Salud Family Health Centers

    Salud Family Health Centers

    2.2(5 reviews)
    1.6 mi

    The only issue I've had with this clinic is that every time I go there I have a different dentist…read moreor a different doctor. I believe that developing a relationship with your health provider is extremely important. I left Salud because of the constant turnover.

    I really can not say enough bad about these quacks…read more A'll I was trying to do was to establish care with a new provider in town. I'm tired of trucking down to Boulder to see my doc. I called for that and the first thing that I get from there phone system is "We provide excellence for every patient." Ok. Great. I am then told that they are "experiencing higher than normal call volume". Now FWIW, phone calls aren't matter and so call volume of calls is a meaningless. Im pretty sure they meant call frequency, and thats ok, but these guys are supposed to be scientists and you'd think they would know the difference. But anyway I then sit on the phone for 10(ish) minutes and then they hang up saying they will call me back someday. Three hours later I hear back and am told that it will take 10 days for a phone appointment with a clerk to do the intake paperwork and that I will need to leave an hour window for the call. I accept that. The day comes. The one hour window comes. And it goes. I get a call a few hours later and we go thru the paperwork. Mainly it seems that they wanted to make sure that I wasn't homeless (I have no idea why) and that I could pay. My medical history did not come up. At the end of this call I ask to make an appointment and am told that I would have to go to the website or call back in for that. So I go to the website, which points me to a mobile app. I install the mobile app and go thru a ridiculous setup process only to find that you can't make appointments in the app. So I call. 10 more minutes on hold which I actually enjoyed - they play Mozart. Then the hang up, and another call back in a few hours. The next doctors appointment is in 10 days. I explain that I will be out of my heart meds by then and ask what can be done. They tell me that they sent a message to the doc and that will be taken care of. A few days later I get a call back saying that can't help me. BTW - my RX can help me. They can extend a two week supply and have before. Did Salud mention that? No. Just told me to point sand. And so I decided to cancel the appointment and go next door. FWIW, I have not called back. I am certain they are experiencing higher than normal call volumes, and that I will wait on hold until they hang up on me, and that it will takes hours to call back. I'm just going to be a no-show. Screw them. Every time I called them the call experience was the same. Higher than normal volume. 10 minutes on hold. Hangup. Call back in a few hours. If a business can't answer it's phones I'm going to guess they aren't very good at Biology either. IMHO these guys should not be in business. Their ineptitude is malpractice adjacent.

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    Salud Family Health Centers
    Salud Family Health Centers
    Salud Family Health Centers

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    Rauk Daniel M DDS - oralsurgeons - Updated May 2026

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