No refund policy. You can "return" but won't get your money back. Wish I knew that when I asked…read morewhat the return policy was. Also everything is x10 overpriced. Better fo order online through the actual brands website. It'll be cheaper with shipping.

Great selection of merchandise at such reasonable prices. The staff was outstanding: professional,…read moreknowledgeable, and personable.

Banana republic use to be one of the very popular brands and our go to store for many years, it…read moreseems to go downhill like many other stores, even since they closed the store at the Ala moana shopping center, there is not much place to shop this brand except go to Waikele shopping center. I am more of an old school shopper, I like to touch and feel my cloth, try it on before buying. They do have some discount here and there inside the store with good value, it still worth a trip to come visit the store once in a while.

I love this place and location. But they close at 7pm. Why do they lock their doors at 6:30pm?…read moreKinda rude. Just needed a belt for a wedding the next day and their doors were locked shut.

Decided to get my good friends long sleeve dress shirts as omiyage so I made this rare trip to…read moreWaikele Premium Outlets for Polo Ralph Lauren Factory Store (RL). RL has been a respectable brand that started in 1967 with men's ties, that also expanded with men's and women's wear shortly after. I was first introduced to RL when I was in middle school as my aunt gifted me a shirt. I still recall opening the Liberty House box to find an amber yellow polo shirt. I got a lot of comments when I wore it. RL is well known worldwide and also popular in Japan. Hoping my friends will enjoy my gift to them. I arrived shortly before opening time of 10am on a weekday morning and shocked to have witnessed about 8!people standing outside queuing to enter. I opted to wait in my car until the doors opened and customers walked in. I really appreciated the layout of the floor as it was clearly specified of the men's and women's sections. I immediately spotted Oxford shirts that came in an array of colors. I've known my friends for quite some time so I know their favorite colors. I immediately narrowed down the selection and had the task of choosing between the conservative, preppy look or to be bold and outgoing. Because Japan is a conservative society I selected conservative and held on to the shirts and explore more of the store. There were some discounted items but I wasn't fond of the colors and style. I made the mistake by checking out more of the men's wear as I found a lined jacket that appealed to me. It was such a find as I could use a new jacket for my trip, especially with the cold temperature in Japan during December. I really liked the olive green one but the rack only had small. I walked to the cashier section where the associates were and was hopeful for opening my size but unfortunately none were left. Because I really liked the jacket, it was a toss up between navy blue or black. The black was a somewhat in a faded shade that would easily match and ideal for color coordination but selected the navy blue. Check out was a breeze and the sales associate was amazing. Friendly and informed me of their gift boxes which was a great deal at $5 each - - sturdy, classy and easy to assemble with a red bow accompanying. She offered to assemble it for me which was greatly appreciated. When asked of coupons or discounts, I advised I had none but bless her heart as she extended me the mall discount that saved me an additional $50+. Overall, very pleased on this visit to RL at Waikele. The drive here is quite a distance but worthwhile as I accomplished my goal with amazing service and savings.

In years past I have come here and bought polo shirts for my husband at a discount. So I was really…read moresurprised when we came and the shirts were barely discounted. Also the cotton felt like polyester. Customer service was very poor with staff standing around talking and laughing with one another. Only one young man was cashiering and he was the only friendly face in the store. Maybe they should make him the manager! Later we went to Macys and found some Ralph Lauren shirts almost half price: They were discontinued colors but still a nice beige.

Considered by many local to be the highest quality in Hawaiian apparel. Men in Hawaii often use…read morethese for the daily wear, the business setting for workwear and for evening dress such as weddings. The costs tend to be very high so shopping at this outlet locations offer lower prices for these high end aloha wear. They also offer a small selections of women's and children's wear. It is located at the Waikele Premium Outlets on the island of Oahu. They have many of your favorite sports teams as well!

Who doesn't love sales? Reading an email they were having a 70% sale we had to come…read more There were racks full of shirts and some boxes of $10 items. Hubs looked but didn't find anything. Guess he's too used to TB brand aloha shirts. I looked too but some of the women's dresses were still $100+. You never know, you might just find something that suits your taste. Literally for us, our taste was lunch and chocolates close by in Waikele.

Cyndy's Bottom Line: Great selection of summer wear…read more Finally a J Crew Factory store on Oahu. Great factory prices with additional discounts up to 60%. -Great selection of items with good amount of inventory -In addition to Women's and Men's there is a kids section. -Accessories for hair, and jewelry. -Awesome deals.

I hate to say it, but every time I go there the employees are loudly conversing and laughing. They…read moredon't acknowledge the customers. Very unprofessional. It feels like you're intruding on the employees' private party.

I love to shop here I always have a good time of course you do need quite a bit of money to Have a…read moregood time but worth it lots to choose from I love Tommy Hilfiger , coach , Tory Burch and the sunglasses store and of course for my kids crocs and Carter's there's a lot more options to choose from across the street there's more stores too old navy , gap, etc

Who's down wid' DEALAGES???…read more Bruddah Fran is gonna be generous & share da 411 with ya. Did ya know on Oahu we actually have an outlet mall? If you're interested in looking to DEALAGES, just head on down to the Westside (in the Waipahu area) because the Waikele Premium Outlet stores is there! There are so many stores here, so when you do visit the Waikele Premium Outlet, hopefully you'll find a store that will appeal for you. As for me, a few of my favorite stores I like to visit is - the Lowe's hardware store, Reyn Spooner, & the Van's shoe store. Beside shopping, the outlet mall also has restaurants, a small food court, & numerous food trucks in the parking lot so finding something yummy to eat shouldn't be too hard. Parking here is a breeze, as the outlet mall has ample parking. If you don't have a car, I noticed a lot of tourist would catch a shuttle to this outlet mall. I guess you just gotta do your homework to see the transportation options before coming down here. Here's a link of the Waikele Outlet Mall - https://www.premiumoutlets.com/outlet/waikele/stores

I shop on-line at hidemandclothing.com…read more Very good quality clothing, and one of a kind island life prints. Surely to make you feel great wearing their pieces. I wore one of their jersey style top while in Vegas, and received a bunch of compliments. What gets me is following them in IG!, those models work their stuff and you can't help but go straight to their website to check it out. Customer service is great, they reply right away if you have questions on sizes, availability etc. I'll be in the store this year to do my Christmas shopping! Surely my nieces and nephews will also love to receive anything they sell as a gift.

I submitted my online order at 2am, it was out for delivery by 10am that morning. Last minute…read moreChristmas shopping online hoping it would get here in time for Christmas . Quick and efficiently processed my order.

Good quality clothes and plenty of sales! My go to place to get new shirts for my hubby. Picked up…read morea super nice black set of a jacket, 2 shirts, and a shorts to match for him and he actually wears them. (Super picky) GO see Paul there, he's the best! awesome sales there all the time.

Last week Ray gave great customer service. I needed help shopping for gifts and he gave great…read moresuggestions. My fam enjoyed the options he suggested. Need help? Ask for Ray. Mahalo.

Zumiez was my last stop before leaving Waikele Premium Outlets. Walking into the store I didn't…read moreexpect local music to be playing, I thought it would be a different genre of music. It instantly put me in a good mood! The sale prices are reasonable and the workers are amazing. Ikaika helped me with gift shopping for my loved ones. Ikaika was very knowledgeable with products and picked out the right items catered to my needs. I ended up shopping for myself thanks to him. I got what I needed for my loved ones and got myself some goodies too. Mahalo Zumiez Waikele for your great customer service. I will come back to visit in the future

Located in the Waikele Premium Outlets on the Michael Kors side, its convenient for us to drop by…read moreto see whats available. I have also called to check if something was in stock. Lots of parking nearby. Bathrooms next door. Prices are higher than I'd like to pay for the items here, but if they have the specific items we're looking for and can't get anywhere else... so be it. Definitely works well for us. Customer service from all the employees deserves recognition. Every single Zumies location has incredible employees. They have all been nothing but super helpful and exactly how I wished employees were everywhere. Lately I see employees on their phone while on the floor, working with ear buds on, sitting down and not wanting to lift any fingers types. I have kind of accepted that and the bare minimum being; just show up lol. Not here. The employees are checking all the boxes for me and my family. Thank you for that. Clothing, footwear, skate gear, accessories and more. Style collabs from anime, skate brands, and import cars. Exactly what my teens are into. Basically they would have everything the typical high schooler would want. Highly recommend. I'm sure anyone could find something they would like here. At the very least, something for someone they know.

I have been in the Waikele Gap many times. Each time, I engage a little small talk with several…read moredifferent workers there, and every time I find each one of them to be friendly, knowledgeable, kind, patient, and competent/professional, whether the person is younger or older. The clothes themselves seem to be made of high quality materials. The appearance of the clothing items there seems nice as well, and the sale prices are incredibly low, so low that it makes you feel a little guilty for buying such nice items for so little money. Please share my review with your workers at the store, so that they can know that their kindness means more to some people than they probably thought.

Gap has been around for as long as I've been around. I remember the first Gap store at Ala Moana…read moremany moons ago. I'm so thankful for Gap Outlet. Not only do they have a wide selection of clothing from men's, women's, and children, their price is also affordable. Every time I visit, the store is 40% off. Can't beat that! Their customer service is always excellent and consistent. The cashiers always greet you as you enter the store even though they're ringing up someone. Fitting room employees are always friendly and helpful. Gap is one of the store you won't see employees gossiping. They're always on the go and busy working. Way to go! It's all about professionalism. I appreciate that when I see it. I also love their clothing line. It's simple and easy as I like it. I don't need nothing glamorous or fancy. Their merchandises are always neatly displayed and the store is clean too.