Nobody answers the phone...online claims this place opens at 10am, it doesn't. Drove an hour…read morebecause this was the only location that had what I needed now have to sit in the parking lot till they decide to open.

Went to shop and my phone battery was extremely low. Didn't want it to go completely empty by the…read moretime I get back to my electric vehicle and requested them to charge it for a few minutes while I shop and that guy at the store said no. Just walked out.

My son and his friends had such a great time. My experience with Thunder Truck was amazing. They…read morearrived on time, set up was breeze and the kids/adults loved it. Also they did not charge the ridiculous surcharge to travel to us. I will definitely recommend using them for your next event.

We used Thunder Truck Entertainment for my son's 12th birthday and they were awesome. They arrived…read moreon time, were very professional, and the truck space was very clean The kids (and some adults too) didn't want the gaming to end. We would absolutely, positively book this business again.

Stay away, go to best buy or walmart. Return policy sucks. Was going to buy a ps5 from them. Asked…read morethe kid who works there if he would and he told me hed go to best buy because of their policy. Bought a controller from them anyway. Controller broke 2 months in, they told me im SOL. Never going there again

This GameStop does not honor their warranty. Do not buy from here. Recommend going to any other…read moreGameStop. The state manager Jenn is rude and will not listen to you. Been going to this GameStop for 10 years now and it's sad to say the business is going downhill.

Manager is crook. Went there the day before to Ask questions about Pokémon TCG card release for The…read morefollowing day. Manager guaranteed me that If I arrived by 10:30am that I would at minimum be able to get a couple of booster packs for my nephew. dishonesty Led me to wait in line for an hour for them to sell out of cards before I even got up to the register. I believe he intentionally misinformed me, these cards were sold out before I even got in the store, managers discretion my ass, he told me there would be a limit to how many people could buy.. makes sense considering he looks like a weasel. I'll be reporting him and this occurrence to gamestop corporate. I will also be submitting the photos/videos as well of people leaving with WAY more than they had posted the 1-2 booster packs per person. this is without a doubt the biggest scam I have ever seen. i wonder how much people are paying him behind the curtains. I'll never be returning to that GameStop again, and I will be posting this all over social media so other people do not need to go through what I did because of some Crook!

Horrible customer service…read more I came here to purchase a charger for my DS and after calling 4 times on the last time they finally picked up the call. It was as if they didn't want to pick up any of the calls at all. I'm not sure if he's the manager or not but his name was Kevin and he told me to place the order online which I went to do except online it said the charger was not available in store. So I called back to let him know and perhaps try to purchase the charger in store and he said I could. I missed my turn to get to where the store is so I arrived 2 minutes after 7 and he refused to ring up my order. I honestly found this as rude and horrible customer service. I've never seen such rude and horrible customer service before. He definitely lost an order and a customer. Won't be coming back

The store is wonderful. The loss of two stars was because the cashier literally threw scanned…read moremerchandise into a bag. Apparel was not folded but worse, was that the ceramic coffee mug was dropped in the same way...even with the bag sitting on the counter. Rutgers apparel choices have significantly improved since my last trip here 5 years ago. There are more tan, pink, mauve and other random colors to be found in addition to the traditional red and black. The logos on the shirts and mugs are also of a great variety. Most importantly, the sizes offered are from xs to xxl in most styles. Rutgers apparel and merchandise take up the front half of the first floor. The cafe is the back half of the first floor. Clearance merchandise and children's is downstairs. Upstairs, via escalator or elevator, is where the books are located.

I appreciate how many students the store hires, but they need more professional staff who know…read moretheir policies. Poor customer service! I recently graduated and bought apparel from the store. About 1.5 weeks later I realized that I probably wasn't going to wear it and went to the store to return it -- with the tags still attached and with the original receipt. The woman at the register refused to take it back. She said there's a no refund policy on sales items....okay but I didn't buy any of this on sale? I showed her how the receipt and tag were the same price, to prove I paid full price and didn't get any discount. She still wouldn't do the return, or even let me exchange it and didn't explain why. I wasn't about to stand there and argue with a teenager so I left. I called later and explained that I wanted to return items and wasn't able to, and was told that in general, the store doesn't do returns. At all. Obviously this isn't true, as I returned items before. The person on the phone tells me "I've worked here for two years, i would know that we don't do returns". I honestly could not care less how long you worked there. The receipt clearly states that you have a return policy. There's a bunch of stores in the area that sell Rutgers gear, it's less of a hassle to go to them instead of here.

It's not my favorite Barnes n Noble. It more like a hodgepodge of books, RU merchandise, Clinique…read moreproducts and a small cafe. There is a good selection of books but the chairs are filthy and the place could use a freshening up. It's an okay place to spend an hour or two reading.

Excellent addition to the area. It creates a lot of foot traffic and light near the train station…read more- making it feel safer. Also provides you with some decent food options when going to or leaving the station. The cafe has a pretty good variety of snacks and pastries. Hahahaha - never ever went in there looking for books.....