Had a Brazilian wax with Diane and she was AMAZING! Totally not as bad/painful as I thought it…read morewould be. She communicated with me (so that we were on the same page w/what was going on) the whole time. Diane used great distraction techniques and quick waxing skill to minimize pain and irritation. She was awesome! Highly recommend her!! I also had an eyebrow wax, cleanup while there, and she did a fabulous job. Very professional and made me feel beautiful.

I got a Brazilian wax and can I just say Diane was AMAZING! The environment was clean and I felt…read moresafe and comfortable the entire time. I cannot recommend her enough.

I have been coming here for several years now for various services and I'm so happy to see the…read morebusiness expand. Meg absolutely deserves it. She is so incredibly helpful about my skin concerns and is always kind, friendly, and thorough, even on days when she is stressed or upset. She gets to know your skin better at each appointment, so you can rest assured that she will only use products she knows will not trigger any severe sensitivity. And on top of all this, her prices are reasonable and fair. As a bisexual woman, I can vouch this is an LGBT+ safe space. I always feel welcome and cared for here, which can be hard to come by in Idaho.

I left two messages to make an appointment for a facial. They never got back to me on the phone…read more Bad customer service.

Hair cut seemed like it was a bit rushed, started late and as soon as the next customer came in for…read morethe person who was cutting my hair they seemed to speed up a little bit. I came in after I had booked a curly cut online which claimed that it would also come with like a personalized product referral, but I did not get any of that. Yes, I did come in with my hair brushed out, but that should not change how my hair is cut since she did cut it wet. When I said my hair is normally curlier than this I was responded with yea I can see a slight wave, and proceeded to not cut my hair in a curly way. Why offer a curly hair cut if you don't know how to deal with curly hair, probably should change the list of services you offer. Afterwards I barely got any product out in my hair since I didn't want to put heat on it and I ended up going home and having to redo it. My hair looks so choppy and the sides seem uneven. The price also seems outrageous for a rushed sloppy job. Never getting my hair cut here again.

I had such an amazing experience getting my nails done! She was incredibly kind, patient, and paid…read moreso much attention to detail. My nails came out perfect--exactly what I wanted, if not better. You can truly tell she loves what she does. The atmosphere was comfortable and welcoming, and I left feeling confident and happy. I will definitely be coming back and recommending her to everyone!

An awesome place to go for a massage or anything else they do! Rhonda is an amazing massage…read moretherapist and really cares about her clients. She took the time to listen to what I really wanted in a massage and went above and beyond to do it! I left the spa feeling like butter and refreshed! And the purple haired girl (cant remember her name :( :( ) was really knowlegeable about all of the other services they offer. I'm very much looking forward to going back and maby getting one of their fancy facials the next time I go back!

McKayla the owner of the salon ambush me when I walked in didn't great me or any. She asked why…read moredidn't I book a consultation. I said I didn't realize I had to do that. She said this is protocol and since you didn't do that I will not be cutting your hair. I did let her know that I would be writing a review on how unfriendly and unprofessional she acted. She said this is her salon and that she would be calling the police on me. If you want to be treated with respect and dignity. I would stay away from this salon.

A deeply painful and hurtful experience -- please care about yourself and read before booking…read more I've waited a few months to write this review because the experience was genuinely traumatic, both physically and emotionally. And to be honest, I hesitated to write this review, especially after seeing how the salon responded to other negative reviews. I was already traumatized by how rude I was treated in this salon and did not want to go through that again. But I'm writing this in the hope that no one else has to go through what I did.I went in for a hair color service on January 18, 2025, that involved bleaching, and what followed was the worst experiences I've ever had at a salon. The process took over six hours, and during that time I repeatedly told the stylist, Michaela, that my scalp was burning and was on pain. She kept saying it was normal and didn't take it seriously. When I got home, I noticed my roots were still wet. My husband looked at my scalp and was shocked -- it was red, inflamed, and covered in hives, many of which had likely popped up during the stylist's rough blow-drying and brushing at the end of the process. The next day, my forehead visibly swelled -- like an egg had formed under the skin. I rushed to quick care, where they diagnosed severe chemical burns on my scalp. I was put on a week of antibiotics and warned to monitor for signs of infection or fever ( Dr's after visit notes are shared in photos). It was truly frightening. I returned to the salon a few days later -- not to argue or cause a scene -- just to share what had happened and ask for a partial refund out of fairness. I wasn't demanding a full refund because I understood she had used product and time. But instead of any compassion or concern, I was met with yelling, legal threat, and complete hostility, even though I remained calm, friendly, and respectful the entire time. I felt cornered and completely dismissed, as though my pain and health didn't matter. The level of rudeness and aggression I was met with was so overwhelming that it left me emotionally exhausted. I did eventually receive a partial refund, but the way I was treated made it feel like I had to fight for something I never should have had to. To make things worse, the color I ended up with wasn't what I asked for -- it was brassy, yellowish-red, and my hair was left dry and damaged. Based on what Michaela explained before the service, the roots were supposed to be 6A (dark ash blonde) and the ends 9A (light ash blonde), but the result was far from that, as you can see in the photo I've shared. I'm sharing this not out of anger, but in the hope that no one else has to experience what I did. If you ever experience burning or pain during a hair service, speak up and don't let it be dismissed. If you choose a salon, make sure they prioritize your safety and well-being. No one should leave a salon experience physically injured, emotionally broken, and then be blamed for speaking up. Please take care of yourselves, and choose salons that treat your safety, concerns, and dignity with the respect they deserve.

I have been getting my waxing done here with Ruthie for years! The staff are amazing and very…read moreaccommodating. Ruthie is very professional and always takes care of me!

If you're in Pullman and need a spray tan, this is your place to go! The VersaPro is great and the…read morestaff at rockstar body bar is even better. I haven't had much luck with "beauty services" in Pullman until I went to RBB. Definitely recommend!

I was in Lewiston for Christmas and was able to get an appointment with Cassie Stadmiller the day…read moreafter Christmas. I live in Spokane. I've been having my hair "blonded" for several years now. I'm actually a brunette. I wanted to go lighter, but had trouble finding somebody willing to lighten my hair because they were worried about it being too brassy. I am absolutely blown away at how beautiful my hair turned out. It's gorgeous! She also cut my hair exactly as I asked for. Lots of times stylist are afraid to cut my bangs as short as I like but she did exactly what I asked. I will definitely be back to have her do my hair again. Even if it takes two hours to get there!. Thanks, Cassie! I feel beautiful.

I like going to Scruples to get my Manni and peddi Cassidy does a fantastic job on my hands and…read moreFeet. The Shop is Clean and people Cassidy and Bonnie are friendly also Prices are fair and reasonable.....