Getting worse day by day. Especially 550 bus. Don't lie on One Bus Away that it arrived when people…read morehave been waiting for 20 minutes for the bus that never came. Also the routes are constantly changing in Bellevue area for 550 and its getting irritating. Buses are always jam packed no matter what time of the day or what direction its headed.

Took bus line 545 to Seattle today. A bus went past us seven minutes earlier than scheduled time…read more Next bus was ten minutes late with three passengers on board. Bus was clean as it should since ridership is so low. Driver reminded me of bus drivers from Asia. Fast, rough and use late and sudden braking technique to see passenger stumbles down the isle. On return trip from Seattle back to Bellevue. Driver let this passenger boarded without mask or any face covering and any payment to ride. And why am I have to pay for the ride ? This person went to back of the bus and started shooting up on his arm. What's going on?

I was so impressed with this Eagle Shuttle Service (Bellevue Airport Shuttle)…read more I was planning a trip to Bellevue and the fare to take an Uber from the airport to the Hilton Bellevue was over $100! That was more than my airfare to get from Orange County! So the bargain shopper in me decided to look for a Shuttle and I immediately found Eagle Shuttle Service! $30 Flat Rate! No luggage restriction (I only had a carry on) and so with tip ($6) and tax I saved over $70 and You should too!!! I called them prior to my flight to ask which one they one they thought I should get on, 10:00 AM or 11:00 AM, according to my flight schedule. And the lady that answered, Helen, was so nice she even offered to call me back with an answer after speaking with a driver. She was so helpful that I did not hesitate to book the shuttle! They give you Very detailed instructions on how to find the pick up area and I found that very easy to do. I had never been to the SEA-TAC airport and I found my way quite easily. I then called just to make sure that I was in the right spot. The man was very nice. My shuttle arrived, the driver, Ahmad, hopped right out, put bag my bag in the back, opened the door to a very clean van and off we went! It was just me and him! Just like being in an over sized Uber or Lyft! (that would have cost a lot more!) And fortunately for me they go to 5 Hotels in Bellevue and the first one is the Hilton Bellevue, where I was staying! SCORE!!! The ride was pleasant, my driver friendly and informative! I HIGHLY recommend Eagle Shuttle Service, if you are staying in the Bellevue area at any of the 5 hotels they service! Book your reservation without hesitation and save yourself lots of money to spend on your trip instead! Thank you Eagle Shuttle Service for a wonderful start to my trip to Bellevue!

Best airport shuttle service ever!!! I accidentally booked the wrong direction from SeaTac to…read moreBellevue which was supposed to be the other way around. What's worse ApplePay automatically input a wrong number so they weren't able to reach me. The shuttle driver tried contact me multiple times and headed to SeaTac first just in case, when I finally called him he immediately headed back towards Bellevue and picked me up at the right location. I made the flight in time. It took them twice the drive but he didn't give up reaching me and even rejected my offer for a gratuity. Really moved by the service!! Will stay as a loyal customer. Thanks!!

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

Clint was very professional and safe driver. Beautiful scenic drive to Seward Port. Pointed out…read moreinteresting things along the way and answered any questions we had.

Our tour guide Sam who picked up in Whittier and took us to Anchorage was very helpful and…read moreknowledgeable. Please pass on our appreciation!

Great option from Seattle to Crystal…read more Two recommendations: 1. Clarify pick up location in e-mail. There were two addresses for the Downtown Seattle pickup. I was lucky to be at the right one, but I was 2 minutes from walking to the next address when I did not see the bus. 2. We left at 415pm from Crystal. We waited for other passengers. I don't mind waiting, but I thought it was unfair for those who returned to the bus on time. I recommend just changing the departure time to 430pm. Crystal closes at 415pm. Not to mention that we had to sit in traffic for an additional hour in the morning, so that was a total of 75 minutes that I missed on the snow. The bus is still very convenient if you don't have a car and it is only you for the day.

The old MTRWestern Volvo had bad shocks. I-5 to Vancouver had few big bumps, but getting onto the…read morefreeway and Vancouver avenues had plenty. None of the outlets nor USB ports worked, nor did the fan controls overhead. The slight draft through the vent and the broken seal around the windows sufficed. Our bus carried only five passengers, we spaced ourselves apart, and fortunately nobody nuked a big one. Most of the window gaskets squeaked, annoyingly, and one showed a visible gap. I did think, a window could fall out, and thus would not reach Vancouver on schedule. They couldn't even properly adjust the large LED clock, still set on Standard Time and a few minutes late. Litter left and scattered from the previous trip tells me either nobody cleaned the bus in Seattle, where we originated, or they were given so little time or otherwise cleaned it poorly. I wouldn't have known about MTRWestern had Flixbus not contracted them for the codeshare to Vancouver. Nor would i have otherwise chosen them. They ran the worst, dirtiest, and least maintained bus i've ever ridden.

I had the opportunity to chaperone Grad Night for HNA c/o 2024 on May 30, 2024. There was a mishap…read morewith the transportation company that was originally scheduled for the night. At the last moment a new company was secured. As we were loading the buses I was pleasantly shocked and surprised to see the name of the company and knew that we were in good hands. I have known the owner for years. We are family. Everything went well and we had a great time. Thank You for everything.

Absolutely AWFUL experience, I just sent en email to these people regarding my experience today so…read moreI will just copy and paste it. Hello there, my name is Nic, I just recently sailed with princess cruises who utilized your services as a form of transportation from the cruise dock to Seattle/Tacoma airport this morning around 8-9AM. It was me, my girlfriend, and her mother who is elderly. Let me start by saying wow, what an absolute disappointment, from someone who works at a resort and understands all aspects from safety to hospitality, this was a massive safety violation on all ends and very unprofessional. This was also my first time sailing ever. Our bus loaded and was blowing HOT AIR the entire trip BACK to the airport with ZERO ventilation, I want you to keep in mind there is A YOUNG BABY IN A CAR SEAT ON THIS BUS, AND A VERY LARGE AMOUNT OF ELDERLY ON THIS BUS. At first we thought maybe the air conditioning was warming up or that it would get cold eventually, about 10 minutes into the drive NUMEROUS people started vocally complaining to our driver, in which she did absolutely nothing about. She did NOT TURN OFF CONSTANT HOT AIR IN A BUS WITH NO VENTILATION. There was no safety announcements of any kind departing on this bus as well, nothing. This bus should NOT have been in service to begin with, you're telling me you can't tell when the air conditioning is broken on a bus when driving it back from the airport to the dock? She finally decided to listen to us AS WE ARE PULLING INTO THE AIRPORT PARKING LOT, and then after what did she do? SHE TURNED IT ON AGAIN! Every single patron in this bus went off on her and the lady with a baby in a car seat ran off the bus for the safety of her own child, who can NOT willingly stick up for themselves. The bus driver was SCREAMING back at us stating that we could not unload until everything on the bottom of the bus was unloaded, which I completely understand, however. HER TONE WAS AWFUL AND RUDE AND SHE WAS ACTING LIKE IT WASNT HER FAULT THAT SHE KEPT THE HOT AIR COMING THE WHOLE RIDE. And at this point, I felt like many peoples safety were at risk, and this was the complete opposite of hospitality. I did not catch the drivers name as she ran off the bus as quick as she could and just threw up her hands in a rude manner walking away from the bus. I did take pictures of the bus number and the back of the bus that has the license plate # and other information. I will never ever ride on a bus from this company again, it's very clear to me your drivers lack self awareness for their patrons' safety and it's not in their best interest. Thanks for ruining my travel day, now I will always remember my Alaskan cruise by something as small as this. I am VERY sure I will not be the only person sending emails regarding this issue that happened this morning.

We used A&A Limo 2 separate times in one week for our wedding. One round-trip route had a couple…read morepick up locations in Seattle with a drop off in Lake Stevens. The second was our shuttle to and from the hotel to the venue. Both days and all drivers were amazing! The booking process was easy. Great response time, great follow up and confirmation, etc. My mom planned it all from the east coast and could not be happier with A&A! Will happily refer them to friends and will plan to use them in the future!

We had the need for a bus rental recently while visiting Seattle on business. As someone who…read morecharters vehicles on a regular basis, I found this company to be over the top in their service delivery. Communications were excellent before, during and after the ride with a confirmation, a notice the vehicle was enroute and even when it arrived. Since we were in a part of the hotel with no windows, that was convenient. The bus was very clean. The driver wore a mask and the vehicle smelled like a hospital it was so clean. I would highly recommend this company.

We wanted to get to know Seattle and all the historic and fun things it has to offer and Keith gave…read moreus all that and more! he listened to what we wanted to do and came up with a game plan that was perfect. He is extremely knowledgeable, nice, and friendly. Super clean and nice bus. thanks Keith!

Such a great shuttle experience! positive customer service, clean, reliable pick up and…read morecommunication, roomie, fun music, solid driver. Highly recommend!! Provides text for arrival and updates thru the night. I will definitely use again!