Took my son here who is suffering from a severe shoulder injury. He recently had a procedure- and…read morecannot take anti inflammatory drugs. This was the first thing we told every staff member we encountered. They then gave him a shot with an anti inflammatory- setting his healing back by two months and rendering the procedure useless. The worst part was that we both asked what was in the shot and we were lied to. It wasn't until he was leaving that we saw the drug name on his paperwork and realized that they went against our request. The nurse also dropped the needle on the floor repeatedly before administering the shot. No one wanted to listen to what his medical emergency was actually about. It truly was unbelievable how bad things went.

The staff here is incredibly incompetent. We left AMA because they were shouting about my dad's…read morepacemaker acting up, when in reality he does not have a pacemaker. I clarified that multiple times, but they mistook the port placed for chemo for a pacemaker and would not listen when I tried to explain that it is not a pacemaker. They hadn't placed the ECG leads properly and wanted to admit my dad due to an abnormal read. As someone with a medical background, hearing the nurses speak to each other confirmed that they are clueless. We left this ED against medical advice to go to Methodist instead. Save yourself the time and go elsewhere if you want quality care.

My cardiologist sees at this hospital so I go there whenever I need to. However for the past year…read morethere seem to be a change in care like they literally don't care anymore. I have CHF and I also have gout I had a bad flare up in my knee to the point I couldn't stand walk not even to turn. I was in so much pain I kept screaming for meds and was ignored. finally they gave me something I said that's not going to work I have inflammation in my knee my knee is hot I was ignored suffered through the pain till next day finally my dr came and saw me and I was able to get the medicine I needed. I told them I'm wet I need this stuff from under me the nurse ola or something close said give me a few that few turned into hrs. Me working in healthcare know this is how people skin get raw and broken down then they send them to skilled nursing and we get the blame for bedsore. Begining of the year I had a stroke due to there negligence not answering the call light. I had to call my aunt to call the hospital and let them know to come into my room. I could barely speak thank god my dr was doing his rounds and came and saw me and realized what was going on. I othen thank him because if it wasn't for him I don't know what would happen to me

Dr zanaga physician hospital Memorial hermann 7/15/26…read more Rude yelling careless not listening to any needs interrupting anything I said refused to help in any way saw her 5 1/2 hours later when I told she was doing rounds two hours ago. Iv had been hurting for over and hour and bleeding no one ever came to change it. Never returned with a menu to order food so I have not eaten all day. Gave me same exact pain meds I received from two other eR trips was told to transfer here for better pain management since they have more options. Refused to give me anything Iv (because they weren't going to treat with my pain with Iv meds ) yet they gave me morphine this morning. I told them 4 hours ago to discharge me if going to give me same exact meds that I've tried and I don't wanna waste my time being mistreated and gaslighted for my issues. Wait 5 hours later for them to give me same exact meds. So I had been there all day for no reason except another bill to add to my account. Dr finally came in 5 1/2 later when I was told she would be there soon 3 hours ago. Comes in rude af yelling at my fiancée and not giving a dam what came out of my mouth from wants and needs for help. She said I was being discharged I requested to talk to case manager, patient advocate, and social worker. Never got to talk to any of these people due to the dr being a coward and calling the fake cops of security to come to my room( 6 of them for 2 small women) it was laughable. She said u can discharge AMA bc I never said I was discharging u. I said fine no problem handed me some paper to sign which I've never was ever presented a "ama discharge form at any hospital I have been to so I refused to sign something she lied to the security about. They were more worried about me holding a vape in my hand "they are not allowed on the premises) ughhh per ur signs all over campus is says SMOKING NOT ALLOWED not having smoking products in ur belongings. Threatened to call the cops since the fake cops couldn't do anything DUH. Said we weren't allowed back in the property I said I didn't give a damn because why the hell would we come back to a place that gives no fucks about their patients. Case manager refused to speak with me due to him saying "I've seen enough and the security told me enough information" declined to get any side of my story. All of the staff stayed together to back up lies that I was told by the doctor and other nurses. The nurse is a coward and refuses to come back to speak to me to if I was going to get sent home with any meds worth a fuck but she didn't care and was "too scared" . Hence why we had 6 security come to our door while trying to leave in the first place. Absolutely unreal the lack of compassion and care for patients. Why are these people in the medical industry when they pick and choose who they actually want to help. It's absolutely Disgusting. Been working on now TWO cases with the CEO of the hospitals of st Luke's and now memorial hermann. but I'm sure memorial hermann with back up their piece of shit staff. Seeing they decked any rights of me see patient advocate and a case worker. Some people truly need their licenses revoked . Then they WERE going to send me home with acid reflux meds and stool softeners LMAO not a dam thing to do with SEVERE AXIAL SPONDYOARTHRITIS PAIN. Complete idiots.

My daughter and I always come here for emergency care when it's needed. The doctors and nurses are…read morealways amazing and wait times are mostly short- it's a hospital, after all. Some test results take time to process. Recently, my best friend and roommate became very ill. We came here first because it was the only hospital that took his insurance. They were very fast at starting testing and diagnosing the issue. It was a weekend, so admissions people were not there. The doctor found a way to get him admitted and start care that same day- within a few hours. After a few days and several imaging tests, the surgeon found he could not do the surgery my friend needed. So the case manager jumped on it right away, sifting through the numerous lists the insirance plan gave him. I'm not going to get into this insurance plan's foolishness and stalling, but they found a facility that could do the surgery and take his insurance as well. It was a long road we are still on to recovery and we are both very grateful to Oak Bend doctors, nursing staff, and administration for all their hard work. I never could have sorted through that paperwork on my own and my friend would not be on the road to recovery without the care he received here. Thank you all so very much!

The staff here is amazing,compationate, helpful, friendly..place is kept cleaned. I'm actually…read more going to miss these people!!

I went for a visit after I injured my shoulder. X-ray were taken. They got me in quickly.Good…read moreservice.

I had a wonderful experience at American Family Care, thanks to the exceptional care I received. NP…read moreCarmon took the time to listen to all of my concerns and went above and beyond to explain everything thoroughly and in detail. The entire staff made me feel welcome, from the friendly front desk person to the helpful medical assistant. I'm so glad I chose to come here and would highly recommend it to others. I must say American Family care has a great team of members! Oh and it's so clean inside! They also accept Medicaid!

Went there at 4:30 AM with acute stomach cramps. There was no one else in the facility. The waiting…read moreroom had cheap furnishing including folding chairs. We talked to the receptionist who required insurance information before even asking what the emergency was. The insurance information was provided, and then we were advised they do not accept Medicare and had no recommendations for alternative providers. I recommend staying away from this sham business!

Dude they're actually terrible. Took my wife while going through a miscarriage, extreme fatigue…read moreand other symptoms. The doctor sucked and was insensitive he kept sighing after asking him questions while my wife is literally going through it emotionally and physically and he sounded annoyed that we were there put us down for non emergency care and didn't give us any help so we left. The nurses didn't even know how to put on a blood pressure monitor that was the first bad sign, they kept pushing for a payment before doing anything. Trust me they were all incompetent and the doctor was a huge dick. GO TO Houston Methodist they are way better.

Barbi got Hermann, that's for sure…read more There are issues here, some of the issues are intensive, and those are in terms of the billing and practices, but definitely not a bad hospital and state-of-the-art facilities for sure. So on the one hand we'd come here in an emergency - obvi - but on the other hand, it's far from my fave.

I received a statement charge for a annual physical exam which is covered by my insurance and never…read morehad any problems. My regular doctor have left the place so I chose another doctor. And when I receive the bill, I contacted the billing and they can't tell me what it is and maybe they file the wrong coding and suggest me to call the doctor to straighten out. Well, I've called and called.... left voice mails and no one seems to call me back to let me know what are the charges. How am I suppose to pay without knowing what is it for?

I love Dr. Potts so much she is such a sweet pediatrician and smart…read more She was my pedia back in October 2016 when I gave birth to my baby. I remember I was looking for a Pediatrician that time and the nurse recommended her. And after a day when she was making rounds to the baby's nursery she stopped by to my room and she welcomed me so much! She said "looking forward to see you at the clinic". Fast forward to 2020 she is still my pediatrician, she never rushed when she sees you. Very attentive on what you say. Just because everyone wanted to see her sometimes you have a hard time making appointment with her. Somewhat I never experienced that. Her nurses/MA are their to help as well. I am so glad I found her! I would recommend her!

Dr Gina became my middle childs ( as well as the 2 older, and the 2 after ) - at birth. Almost 4…read moreyrs later ? She would save her life by a fast dx of leukemia. We were late- she could have rescheduled - she was due on a plane for vacation and risked missing it? For a child with mild cold symptoms but a worried mom who told her " she is acting weird - did not even want her bubble bath and she looks kind of jaundiced " ....Dr Gina? could have rescheduled - we ran late and she was due on a plane to a (well deserved) Mexico vacation. But she KNEW my kids, KNEW Echo ..KNEW ? something was off . She met us in the lobby ....and took us back ....almost immediately she said "she is not jaundiced- but anemic but tan...its probably TRC ( I think thats what she said) - sometimes little girls get a blood disorder- we give them a transfusion and BAM - back to normal..we do not know why" - then she put her on the table and pressed her abdomen ...."be right back" we are freaking out at the idea our 2nd youngest needs A blood tranfusion.....she came back in and said " Dallas Childrens will be waiting on you- go to the front of the line" ......and I said " for the blood transfusion?" and she took my hands and said " no honey...I think she has leukemia" and the world stopped .....and I said "could you be wrong?" she said " I would love to be wrong " ....she was not .....and had she rescheduled us ? To make her vacation? It could have been the difference between our 23rd Christmas with my baby and not having 5 and every year since having that empty place.....Dr Gina? Is in my prayers EVERY day . She saved my daughters life and my family happiness ....I could not appreciate another person more . I say with honesty? You can trust her with your childs life. I trusted her with all 5 of mine....and they are all healthy , progressing , no tragic outcome, adults now ( she helped the other 4 too - just not as dramatically) . I revere this amazing woman.

My mom needed to have a fistula (surgery 1) placed and she decided to have Tripathy place it since…read morehe had done so great on her bypass a few years earlier... (big mistake) The fistula was placed on her inner upper arm and kept rubbing against clothing and eventually got infected. The fistula also didn't function or mature properly so a graph was placed to help. (surgery 2) After this surgery my mom had a lot of swelling in her arm and hand and had little to no function at all and she was in so much pain. She called his office several times and would get referred to the emergency room every time with no calls back from the Dr. At this time I suggested to my mom to see another surgeon to get another opinion but she liked that Tripathy knew her medical history so she didn't want to see someone new. On to surgery 3, to remove the graph in hopes it would reduce the swelling of the arm and hand and alleviate some of the pain and hope to regain function. A few more weeks go by and the swelling has not gone away and the pain in her arm and hand is worsening, at this point I am questioning this doctors competence... but she wants to continue going to see him. UGH Finally surgery 4 now, to check to see if there is a clot or blockage somewhere and remove it if needed. He asked if the family has concerns or questions and when I voice my concerns he wants to know why I didn't come into his office to ask my questions... Not sure why he asked if we had questions if they were only allowed in his office and why did he ask if we had questions if he didn't want to answer them? He explained the procedure but then followed with the comment "but you wouldn't understand, your not a doctor" WOAH he's right, I am not a doctor, but my husband is in the medical field and if I had questions I would ask him. But for Tripathy to pretend to know my education or comprehension level was an insult. He has very poor bed side manner and when he's asked questions he doesn't like he talks down to you and makes comments like "young people today are so high strung" The good news is my mom finally took my advise and went to get a second opinion. I took her to see Dr Eric Peden, he sent her to therapy for 6 weeks to help strengthen her arm and hand and has placed her fistula in her forearm with no complications so far. My advise to anyone going to see this quack, unless your needing a bypass definitely get a second opinion.

Dr Tripathy gets 2 stars because he's a real nice guy. But he spreads his self to thin. It's just…read morea matter of time before he screws up a surgery because he has to be tired. I'm currently waiting for my 3 surgery, waiting in his waiting area

OakBend at Williams Way is the closest ER to my home, so we went there when I hurt my wrist. When…read moreit continued hurting for the next few weeks, I had an MRI and, unfortunately, I had two fractures. Turns out the initial Xrays often don't reveal fractures. The medical team at Williams Way was super friendly and accommodating. I was in and out in about an hour. When I needed to put up a disc of the Xray at Jackson St for a hand specialist, medical records was impressive and radiology had it ready in ten minutes! Everyone on staff said good morning with a smile. What a welcoming culture at OakBend! Cuddos.

Be aware of this DR BIOSHA JONES at this Emergency Center if they delete my comment I'll keep…read moreposting it. I am filing this complaint regarding a serious concern about a physician who, in my experience, provided me with inaccurate or misleading information regarding my medical test results. I believe this matter deserves an immediate and thorough investigation because the accuracy and honesty of medical professionals are essential to patient safety and trust. I strongly urge the appropriate authorities to investigate this physician's conduct and take any necessary disciplinary action, including reviewing whether she should continue practicing or providing care in an emergency room or any other medical setting while these concerns are being addressed. No patient should have to experience a situation in which they cannot trust the information they receive about their own health. My intention in raising this concern is to help protect other patients and prevent a similar situation from happening to someone else. I expect this matter to be taken seriously and reviewed appropriately.