The staff here is incredibly incompetent. We left AMA because they were shouting about my dad's…read morepacemaker acting up, when in reality he does not have a pacemaker. I clarified that multiple times, but they mistook the port placed for chemo for a pacemaker and would not listen when I tried to explain that it is not a pacemaker. They hadn't placed the ECG leads properly and wanted to admit my dad due to an abnormal read. As someone with a medical background, hearing the nurses speak to each other confirmed that they are clueless. We left this ED against medical advice to go to Methodist instead. Save yourself the time and go elsewhere if you want quality care.

Not to be confused with when Barbi gets Mammarial with Hermann, which is me…read more Not my favourite emergency room and not my favourite hospital and finally they do take covid seriously, but maybe too much so, they also were a little bit inhumane, I had the same impression of them as others did, and that's been a shame.

My husband and i came in on the 19th to have our daughter and the labor and delivery staff here is…read moreabsolutely amazing! We started off with eleana at night and then got ashleigh for the day they took great care of us! And were there for what ever we needed and answered all our questions! Then we came back because i had complications and every nurse we had since has been amazing thank you to Natalia, michelle in the AM and Michelle at night rainbow was amazing too! The on call doctors have been so helpful and been very informative! And a big shout out to Ricky he delivered our food nearly every day we were here!!! Thank you very much memorial Herman in sugar land!

Labor and Delivery Experience:…read more We love the nurses at this hospital. Almost all of them we interacted with were very kind, friendly, attentive, and professional. We had two babies here and no major complaints! Special thanks to Natalie, Pricilla, Azel, Alexia, Kimberley, Teddy, Manju, Erin, Tranh, Joanna, cleaning staff, surgeons, anesthesiologist, and Dr. Wong! My top four nurses are Natalie, Azel, Joanna (lactation nurse), and Alexia (NICU nurse). Dr. Wong is an amazing person and Doctor (highly recommend). Rooms are accommodating and provide basic necessities, but no more. There is a small couch (for the partner), shower, tiny TV, flat pillow, and thin blanket. If needed, they provide toothbrush, mouthwash, and towels. Room service meals are provided, even for the partner. The meals are ok. You order over the phone and they bring it to your room. We are generally satisfied with the portion and quality, considering it's hospital food. With that said, we were very disappointed at the "celebration meal" that they offered. Menu includes steak, salmon, etc. which seemed fancy, but what you get is quite sad. We actually both laughed when we uncovered the lid to reveal what was underneath (just look at the photo) - I thought it was a joke. Afterward the meal, I walked to Taco Bell and ordered some burritos. All our friends raved about the food at Methodist... You don't come here for the food, but it makes a difference in comfort during long stays. I appreciate the security measures to ensure random people don't enter the area or NICU room. Please keep this up and don't become complacent over time. Tips for couples expecting: - Have your overnight bag ready ahead time. Although they provide some of the basics, consider brining floss, conditioner, shampoo, iPad/book, your own pillow, etc. - Prepare baby seat - Setup a plan for someone to care for your pets while you are away. - Be friendly to all staff! They work so hard and do so much. - Order dinner before 7:00 pm. Cafeteria closes then. Minor Complaints: - Advice from one of the many lactation nurses was inconsistent. At one point, she said every drop counts and recommended swabbing even a drop baby's mouths. Later during the night, it wasn't recommended for that anymore when we asked if she could bring it down to the NICU. - Food Allowance rule is inconsistent with what's written on the menu. One day I'm allowed to order x amount of sides, the other day the rule changes.

Their surgeon Lobrano practices robotic drug peddling greed with no regard for the Hippocratic…read moreoath. I am Thorium232 toxic. Thorium is the only heavy metal poison that no one has ever successfully eliminated from the body. So I remove pockets of it by surgery... i.e. cysts, abscesses, etc. A golf ball size cyst formed on my back. Thorium burned it's way out and leaked abundantly down my back in clear fluid. Been there and done this five times already and the pathology labs always came back negative. Bacteria cannot survive in radio active Thorium. My doctor took a blood work sample and sent me to a surgeon at Oak Bend, but the surgeon was retired and replaced by Geanna Lobrano. She refused to operate until I did a 5 day course of antibiotics. Long enough for the wound to heal up and close the Cyst sac inside. I even showed her my ICP-MS lab report showing Thorium toxicity off the chart. With an air of superiority she talked about her medical training and still insisted on the antibiotics. I had to go to an emergency room to get the surgery done. My doctor's blood work report came back with low white blood cell count and I never had the slightest fever. Lobrano is either brainless or greedy. Either way she should not be practicing medicine.

The staff here is amazing,compationate, helpful, friendly..place is kept cleaned. I'm actually…read more going to miss these people!!

I had a wonderful experience at American Family Care, thanks to the exceptional care I received. NP…read moreCarmon took the time to listen to all of my concerns and went above and beyond to explain everything thoroughly and in detail. The entire staff made me feel welcome, from the friendly front desk person to the helpful medical assistant. I'm so glad I chose to come here and would highly recommend it to others. I must say American Family care has a great team of members! Oh and it's so clean inside! They also accept Medicaid!

Friendly staff, quick check in, copayment explained throughly. Bailey listened to my problems and…read moreconcerns then treated me effectively. I'll definitely be back, less wait times than other area urgent care facilities.

Dude they're actually terrible. Took my wife while going through a miscarriage, extreme fatigue…read moreand other symptoms. The doctor sucked and was insensitive he kept sighing after asking him questions while my wife is literally going through it emotionally and physically and he sounded annoyed that we were there put us down for non emergency care and didn't give us any help so we left. The nurses didn't even know how to put on a blood pressure monitor that was the first bad sign, they kept pushing for a payment before doing anything. Trust me they were all incompetent and the doctor was a huge dick. GO TO Houston Methodist they are way better.

From the owner: In addition to our commitment to clinical excellence, we prioritize patient comfort and…read moreconvenience. Our modern facility is equipped with state-of-the-art medical equipment and diagnostic technology to ensure accurate assessments and timely interventions. We strive to create a welcoming environment where patients and their loved ones feel supported and informed throughout their visit. You can trust Mercy Emergency Room to provide the highest standard of care when you need it most.

Barbi got Hermann, that's for sure…read more There are issues here, some of the issues are intensive, and those are in terms of the billing and practices, but definitely not a bad hospital and state-of-the-art facilities for sure. So on the one hand we'd come here in an emergency - obvi - but on the other hand, it's far from my fave.

I received a statement charge for a annual physical exam which is covered by my insurance and never…read morehad any problems. My regular doctor have left the place so I chose another doctor. And when I receive the bill, I contacted the billing and they can't tell me what it is and maybe they file the wrong coding and suggest me to call the doctor to straighten out. Well, I've called and called.... left voice mails and no one seems to call me back to let me know what are the charges. How am I suppose to pay without knowing what is it for?

Dr Gina became my middle childs ( as well as the 2 older, and the 2 after ) - at birth. Almost 4…read moreyrs later ? She would save her life by a fast dx of leukemia. We were late- she could have rescheduled - she was due on a plane for vacation and risked missing it? For a child with mild cold symptoms but a worried mom who told her " she is acting weird - did not even want her bubble bath and she looks kind of jaundiced " ....Dr Gina? could have rescheduled - we ran late and she was due on a plane to a (well deserved) Mexico vacation. But she KNEW my kids, KNEW Echo ..KNEW ? something was off . She met us in the lobby ....and took us back ....almost immediately she said "she is not jaundiced- but anemic but tan...its probably TRC ( I think thats what she said) - sometimes little girls get a blood disorder- we give them a transfusion and BAM - back to normal..we do not know why" - then she put her on the table and pressed her abdomen ...."be right back" we are freaking out at the idea our 2nd youngest needs A blood tranfusion.....she came back in and said " Dallas Childrens will be waiting on you- go to the front of the line" ......and I said " for the blood transfusion?" and she took my hands and said " no honey...I think she has leukemia" and the world stopped .....and I said "could you be wrong?" she said " I would love to be wrong " ....she was not .....and had she rescheduled us ? To make her vacation? It could have been the difference between our 23rd Christmas with my baby and not having 5 and every year since having that empty place.....Dr Gina? Is in my prayers EVERY day . She saved my daughters life and my family happiness ....I could not appreciate another person more . I say with honesty? You can trust her with your childs life. I trusted her with all 5 of mine....and they are all healthy , progressing , no tragic outcome, adults now ( she helped the other 4 too - just not as dramatically) . I revere this amazing woman.

De. Potts is great! She takes her time and listens to my concerns. She always assesses my baby…read morethoroughly and talks to me about what he should be doing and how he is looking. Recommendation her so much!

My mom needed to have a fistula (surgery 1) placed and she decided to have Tripathy place it since…read morehe had done so great on her bypass a few years earlier... (big mistake) The fistula was placed on her inner upper arm and kept rubbing against clothing and eventually got infected. The fistula also didn't function or mature properly so a graph was placed to help. (surgery 2) After this surgery my mom had a lot of swelling in her arm and hand and had little to no function at all and she was in so much pain. She called his office several times and would get referred to the emergency room every time with no calls back from the Dr. At this time I suggested to my mom to see another surgeon to get another opinion but she liked that Tripathy knew her medical history so she didn't want to see someone new. On to surgery 3, to remove the graph in hopes it would reduce the swelling of the arm and hand and alleviate some of the pain and hope to regain function. A few more weeks go by and the swelling has not gone away and the pain in her arm and hand is worsening, at this point I am questioning this doctors competence... but she wants to continue going to see him. UGH Finally surgery 4 now, to check to see if there is a clot or blockage somewhere and remove it if needed. He asked if the family has concerns or questions and when I voice my concerns he wants to know why I didn't come into his office to ask my questions... Not sure why he asked if we had questions if they were only allowed in his office and why did he ask if we had questions if he didn't want to answer them? He explained the procedure but then followed with the comment "but you wouldn't understand, your not a doctor" WOAH he's right, I am not a doctor, but my husband is in the medical field and if I had questions I would ask him. But for Tripathy to pretend to know my education or comprehension level was an insult. He has very poor bed side manner and when he's asked questions he doesn't like he talks down to you and makes comments like "young people today are so high strung" The good news is my mom finally took my advise and went to get a second opinion. I took her to see Dr Eric Peden, he sent her to therapy for 6 weeks to help strengthen her arm and hand and has placed her fistula in her forearm with no complications so far. My advise to anyone going to see this quack, unless your needing a bypass definitely get a second opinion.

Dr Tripathy gets 2 stars because he's a real nice guy. But he spreads his self to thin. It's just…read morea matter of time before he screws up a surgery because he has to be tired. I'm currently waiting for my 3 surgery, waiting in his waiting area

From the moment I walked in I was attended quickly to the labor and delivery room. Mona was the…read morelady that was sent to me and from the start she was there till I had the baby. She was very nice and helpful throughout my labor and I was able to have a successful delivery thanks to her. I will say I found it a bit disorganized as after I had the baby I was waiting to be transferred to my other room for about 4 hours. There was some mistakes made while I was there but overall everything turned out good. I did love the fact that my baby never left my sight. He roomed with me throughout my entire stay. Overall everything turned out good. Compared to Sugar Land Methodist where I had my first child I would say they need to have friendlier nurses and be more organized. Thank you for everything! On a side note it kind of sucked that the cafeteria wasn't open on the weekends which is when I came in for delivery. My family had to leave to get food instead of being able to just stay and get something. It would be better if they could open weekends too. As well as the gift shop would be nice.

This place is an insult to hospitals everywhere. Although they do have VERY FEW great staff, the…read moreoverall attitude, compassion, or basic human decency left many of their "doctors" and "nurses" are severely lacking. I won't waste time explaining the specifics of my visit, but needless to say I would rather be treated by an animal infected with rabies than this "hospital" ever again