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    Rapid Technologies

    4.0 (2 reviews)

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    Computer Clinic Liverpool

    Computer Clinic Liverpool

    (4 reviews)

    £

    IVE HAD A TERRIBLE TIME WITH THIS COMPANY. My iPad was not…read morecharging fully. ON 2nd May 2018 Martin took charge of the iPad for repair. I then got a call to go to the clinic to put in my 4 digit code to give them access for repair. At this point I decided to have the screen replaced even though it was not causing any problems. It had a very small crack that was hardly noticeable. 6th June after a new screen had been fitted and allegedly the charging fault fixed we paid £160. On collection we found that the charging port had not been fixed the keypad had dead spots and would not go in to sleep mode. 11th June returned the iPad for repair. 22nd June collected the iPad charging chip had been replaced, 2nd screen fitted. Keyboard still had dead spots and would not go in to sleep mode. 25th June returned iPad and the third screen was fitted. 5th of July informed by telephone that the iPad could not be fixed. 6Th July informed that the iPad needs a new mother board at a cost of £140. Martin would be prepared to fix it if I paid half of repair cost plus £10 labour. I collected the iPad to back up my files. I had used the iPad for my business right up to delivering it for charging repair. I could not wait any longer. I had to purchase a new iPad. After contacting the clinic and leaving a number of messages I was unhappy with their lack of professionalism and eventually spoke to the manager who for some reason had never been available when I had contacted them. I discussed claiming a minimal amount through their insurance company and in return giving them the iPad. The owner promised to call me back after 48 hrs. He did not call me back or contact me in any way. As I have been out of the country until recently I have been unable to attend to this matter. I have now decided to take this to the small claims court and trading standards. The clinic had taken £160 under false pretences on 6th June when they informed me that the charging port had been repaired. This is illegal. I WOULD NOT RECOMEND THIS COMPANY.

    The service I received from Marcin was second to none. First rate, nothing was too much trouble …read more Saved my documents as requested when hard drive replaced. would have no hesitation in recommending Computer Clinic. Very reasonable price too! ken Fidler, Liverpool.

    Rapid Technologies - computers - Updated July 2026

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