I had a cracked radiator in my Ram 1500 truck and called We Coming Roadside. I was told that he…read morewould arrive in one hour. After 1 1/4 hour I called him and was told 30 more minutes but the mechanic and his wife took 45 minutes more to arrive. I had to pay $501 at the start. When the mechanic started to work he seemed very inexperienced and unsure of what to do.. I had to point out the bolts that needed to come out. Knowing I needed antifreeze, he brought 1gal of 50/50 antifreeze. Which was not even close to enough. And to top it off my final bill was presented for another $75.00. Here's the breakdown Radiator - $323. , parts delivery fee - $40., 32 mileage - $81., 1.5 service call - $120., 1 coolant - $12. For a total of $576. I do not recommend this business for roadside assistance.

Had a flat tire changed and replaced. Gentleman was very nice and professional. I would definitely…read morerecommend this business.

I had 4 tires sent to this location and everything was set. I came in before 5 people and they all…read moregot their cars done before me. I came at 1pm and im leaving at 6:30pm. This has been ridicules. I'm only getting 4 tire changed is all!! never go to this location if you can help it!

Don't come to this Firestone ever , they had me waiting 8 hrs then tell me they forgot to tell me…read moremy car was ready , get here and have to wait 2 more hours because the worker want to leave when he the one forgot to tell me my car been ready , I had to call my self to find out , totally unprofessional.

Please whatever you do DO NOT GO to this location or any valvolines. I got my tires rotated and the…read moreworkers broke my wheel stud off. Before this happened they were arguing back and forth and then about 5 seconds later I asked what happened and they said it broke and blamed it on "wear and tear". They tightened the nut too tight and it broke. They didn't take any accountability. I filed a claim and the area manager didn't approve it. Of course they aren't going to approve it when the area manager makes the claim calls. Very unfair

I have always come to this location for the convenience and support of the staff. Rushing in after…read morework to make it there with time left in the work day to only learn that I could not be serviced 15min before closing. If the oil changes are quick as they normally are and the personnel is there and you cannot service, put up a sign or please block the way.

I had to have a tire replaced and rotation and I will say that Mr. Gary Britt is the man to see! He…read morehas been working there for about 40 years and it surely shows! I have never received such amazing customer service at any car repair place! He was very eager to answer any and all of my questions! I will forever bring any and all of my vehicle needs to him! Also, Ms. Kara Peacock was very knowledgeable as well, she really knows about cars and is also very friendly and eager to answer all of your questions! I highly recommend this location!

Whenever I am home in Jackson, MS I always stop here for an oil change. The guys here are pretty…read morefast and I never have that long of a wait. They are professional and don't mind answering questions. Just make sure you don't wander off and leave your car there while they work on it because they do close at 4pm on Saturdays and they almost closed with my jeep still up there lol.

I've been taking my car to CarTrust literally since high school. I will never go back. The owners…read moredaughter is extremely rude with her phone etiquette. She probably would not have that job if her father wasn't the owner because her people skills are non existent. And after having repairs done less than two weeks ago, the problem with my vehicle is back. Do not take your vehicle here! Update :7/12- This morning my mom took the vehicle back because I was told by the owner himself to take my car somewhere else because his daughter told him I was ugly to her which was a total lie. And the lady at the front called my mother a liar!! This place cares nothing about customer service they just want your money! Their work is sub par and they dont even stand by the repairs they make! Go somewhere else!

A few weeks ago I had my oil changed and tires rotated as usual at CarTrust. However this morning I…read morehad to return secondary to issues with the tires. I was greeted with a warm welcome and after explaining my issues; the owners were very apologetic and agreed to rectify the situation. Shortly after 45 minutes, I was on my way again. I would definitely be returning to this business for all my future automobile needs. It means a lot to have a great positive understanding in the midst of adversity and challenging issues.

Quick stop for an oil change. These guys also check the…read morenecessary fluids and tire pressure needed for optimal performance. They also vacuum your vehicle. There is a comfortable waiting room with a television. No one tried to sell me more than I came for. The job was done courtesly and expeditiously. No complaints. My car was smiling when I left.

God sent business for sure!!!!! Car Care Clinic overall is…read moreawesome. Both the Pearl and Flowood locations have provided excellent customer service for my family's car needs. I am giving them rave reviews because they genuinely are all about ensuring that their customers' vehicles are efficiently serviced and all impending issues are resolved. Of course, I must add that their prices are cost efficient and very reasonable. For quality car service visit Car Care Clinic, 135 South Pearson Rd, Pearl, MS 39208. Mr. Brad Eure will take care of you! Phone# 601-932-8877. My employer utilizes this location as well for all of our company vehicles. Also, if you're in the Flowood area, Mr. Frank at the Flowood Office will take good care of you. I've used this company for years and I've been pleased thus far! Even their GM Mr. Bob is all about quality service and great customer service! Signed a very satisfied customer, Tricia Chambliss