Carpet cleaning I used them for many years to clean my…read morecarpets and stairway that were carpeted. They always did an excellent job and I was pleased when they finished. I was always pleased with their performance & the finished product. Professional work.

The amazing: Their…read morewebsite. Its fantastic. It gives you a running total as you add or subtract services. And it shows you the available dates + times. Availability - they were able to come onsite next business day. Similar companies were two weeks out Onsite employees were informative, kind and work diligently. OK: The service. I kid you not, the air in my house seems cleaner when the heat is on. But I wish they showed me all the crap they pull from the ducts. Did they collect a hairball or a garbage dump worth of material? And I dont think the tile washing was worth it at all. I've cleaned the floor better myself without the tools the fellas brought. And my grout looks like it was hardly touched. Bad: Price - While their pricing was only slightly more than other companies I researched, this was not worth it. It was beyond petty that I was charged for a second room because of a small landing from my kitchen. Leftover mess - While they did a great job cleaning the ducts, they kicked a ton of dust into my newly finished basement. It feels like they cleaned one thing only to make a mess in another Unless you're in desperate need of duct cleaning or carpet cleaning, this isn't worth it.

Was able to come to repair our ac within 24 hrs. Arrived at the designated time, diagnosed and…read moreremedied the problem. A bit pricey, with a $99 diagnostic fee in addition to the fee for the actual repair, but for us worth it to get the AC repaired on a hot and humid July day.

They came before the snowstorm and got the work done quickly. The workers were very polite and…read morerespectful, showed us the before and after pictures. Our allergies have improved and our new to us house smells so much fresher!

Fair prices. Through work. Promt, polite, and professional service. Not to much to say except I…read morebelieve you should get your ducts and dryer vent cleaned at least every 2 years. Thank you Lisa, Bob and team. See you in two years.

Moving into our new house, we knew we needed the air ducts cleaned. I was able to get the service…read morescheduled within one week. They sent two guys out to our home and they did a great job. Respectful, honest, and followed all Covid protocols. Definitely happy to ensure my family is breathing clean air, especially after hearing and seeing some of the junk that came out of the vents. Highly recommend!

I had indoor air professionals do my vents today and ductwork. They did a decent job but one guy…read morethe group leader asked if he could use the toilet in the basement. I said yes I went down a little bit later and I said what died here.. did you find a dead animal?? Quality of the job was not good after they got done and put the vacuum away. I had to ask something vacuum other parts that they missed they weren't happy.. they didn't even say goodbye when they left so I didn't even know that they left. I called the company and said I didn't get a receipt.. pricing of the job was reasonable. Peter Gordon the manager called me and sent me for free $20 filters to make up for the four poor performance of the crew.. I told them they didn't need to send me anything. The only reason I called was for a receipt.. but I did accept. I would use them again if it was a different crew.. I am happy with the work that was completed. If they did the job properly, it would've been four or five stars instead of just three.

We had these guys come out after another local company sent out a very theatrical representative to…read moreshow us the "bacteria" in our vents and then quoted us $2000. (Then made a phone call to his boss, who called us lots of names while the kid's volume was all the way up. My husband had a few choice words, then he was summarily removed from the premesis.) IAP were very professional from start to finish. We found them at the Buffalo Home Show initially, and were able to make an appointment very quickly with a quote over the phone. The guys who came out were quick and efficient. They have a completely enclosed vacuuming system, so no gross stuff gets away. When they are done, they show you the filters they used and all your bagged vent bunnies. Our system was resealed, and we have had no problems since. It has been 3 years, so we are due to get our system cleaned again, and as an added reminder, IAP was at my school last week cleaning the vents before the kids start. The guys there were very friendly and spent 2 days making sure the entire system was good. Can't wait to work with them again.

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

This company is the worst. I decided to use them because they are a small business and I wanted to…read moresupport them. They cleaned the duct work but the rest of the work was absolutely terrible. They were supposed to clean my cabinets, furniture, and walls of soot that accumulated from a kitchen fire. Terrible. They took a wet cloth and dragged it across my cabinets and furniture leaving water marks everywhere. They did not remove soot from cabinet handles, corners or inside the cabinets. Also when I asked them about the inside and dishes they took a wet cloth and wiped my dishes. I had to wash every cabinet and dish over. They mopped the floor but did not get up the soot that was ground in to the floor. It was money waisted. I am extremely disappointed. I had to hire another company to finished what Green Genie started. UGH!

Donny, Deion, and Ray were just truly wonderful. They worked so quickly and efficiently, kept the…read morerest of the kitchen area protected, and explained everything to me during the whole process. I am so thankful that you were able to help me remove this health hazard for my family so quickly and save my cabinets too! Thank you!!

I recently used Rapid Dry restoration to dry out my basement that was flooded on December 29, 2025…read more Brandon came out on December 30, 2025 and he set up 18 machines in my basement. In a little over a week my basement was completely dry Thank you Brandon!!!

I used Rapid Dry recently for mold in my basement. I spent over $5100.00 (insurance would not…read morehelp). Not only did they not do everything they said they would - they were suppose to spray the walls down twice - only did it once, but they left an area in the basement full of mold. I contacted them and BBB - neither would help and fix the problem. Do not use this company - all they care about is money! I actually had someone call and say they would bill for final payment, even if they did not complete the work.

Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

Tina did a great job, I had a large knocking noise before she came and when she was done it is…read morequiet as could be. For the amount of work that she did the price was very reasonable. I would call them again.