Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

DO NOT GO HERE, avoid at all costs!…read more Absolutely horrible experience, ruined my wedding ring and so rude and unprofessional. Do not risk bringing your jewelry here, they will ruin it and take no responsibility, it's clear they don't know what they're doing. Brought my wedding ring in for a loose main prong, received it back weeks later with the prong even looser than when I brought it to them, with two stones completely missing which were perfectly fine before, and a huge black resin burn on the main diamond. Not only did they not fix what they were supposed to, they sent my ring back mangled. I have no idea how or why this would happen and how they wouldn't notice this before returning it to me. They also apparently don't take photos or videos of rings before and after repair for documentation, which is wildly unprofessional and is basically jewelry repair 101. Thankfully I took my own photos as evidence, as we're suing the company for the cost to repair the damage they did. They also don't do the repairs in store, which they weren't transparent about, and send it out to god knows where, so be further warned that it's a massively sketchy and unprofessional operation. On top of having no skills as a jeweler, their customer service is atrocious and they treat customers like garbage once they have your money. When I called to discuss my concerns with the state of my ring, the old woman working was immediately defensive, insulting, rude, and accused me of lying and swore at me. Not sure what I would gain by lying about their botched job, I just wanted the situation rectified. She also admitted they don't do repairs in house and don't take pictures or document what is damaged and what they fixed, insanely unprofessional and a scam of a business. They should be ashamed of how they damage pieces that mean the world to people, and then treat and talk to customers horribly. Save soo much time, frustration and heartbreak and go to a business with actual skill and integrity and who treats their customers as they deserve. Edited to address business comments below: Ma'am, I did not swear at you, and have the recorded call as proof of your unprofessionalism and rudeness. You did offer to 'fix' the damage, but who in their right mind would trust you with their jewelry for a second time to fix the issues you carelessly caused, after you sent back my ring with the original issue not fixed, and more damage added on top of it, that you didn't even notice? Insane. For you to say 'I did not want this done', is wild, I shouldn't have to bring my ring back to repair burns you left while not even fixing my issue. Potential customers, do you really want to put your trust and jewelry in the hands of unknown 'contractors'? Very sketchy. Even if my mom was happy with past, non complex, jobs you did, it doesn't mean this one wasn't a total disaster that you did not take accountability for. Everyone, save the headache and lawyer fees and go to someone sane and professional!

Really bad experience with there suggested shipper. Way overcharged, way under packed, and a lot…read moreof disrespect from shipper. Upon telling Karen? the owner....never heard one thing back. Impossible to contact. Recording says they call EVERYBODY back immediately.....THEY DON'T. NEVER AGAIN...

Mark helped me with some old silver items and gave me a fair price. Very simple process.read more

Extremely cute little antique store. Multiple floors all jam-packed with mostly good quality…read moreantiques. Prices range from very fair to a little expensive, but overall the condition on everything was very good. Not a junk store but rather a curated variety by different vendors. I found many of the items to stick to specific eras/styles. A lot of Victorian, "cottage", Renaissance. A lot of stairs, and I didn't see an elevator. Some off street parking. Staff at the exit were friendly, but maybe a little sparse throughout the entirety of the store. This may be due to the vendor aspect.

Great building setup for vendors with four floors of treasures to explore. Everything is organized…read moreand well displayed in each individual vendor space as well as the setup and layout of the building. Loved the use of the stairwells for wall art displays and the variety of items available. Looking forward to returning on a future visit to the area!

My husband bought my engagement ring from a referral from a dear friend from MJ Gabel. I get so…read moremany compliments on it. I love they listened to my husband on what I was looking for. We went back for the wedding ring together and they had a perfect match. I periodically go back to have them cleaned. Here is a picture of the before and after from them cleaning them. Anne is so friendly and her attention to detail is outstanding. They give you their undivided attention. I fully recommend them.

MJ Gabel helped grade, appraise, and sell my loose diamond. Anne in particular was so helpful and…read moreher knowledge instantly made me think I was making the right choice. I would HIGHLY recommend using them, true professionals!

Emil's is the place to go in the southern tier for exceptional service and gorgeous custom jewelry.read more

I left my eco citizen watch for an estimate on the watch. The watch repair man only comes Thursday…read more It took three weeks of me calling just to be told he only works on " high end watches " I called to more times to see if e brought the watch back. This took 3 1/5 weeks only to tell me that he doesn't work on these so I had to make sure by calling again to follow up with him to return my watch. No calls apparently it was not important. It was a beautiful citizen watch and I feel it was expensive. So sorry it wasn't a Rolex. Good luck

Purchased a simple black chain necklace from them that they didn't have in store. They pulled out a…read morecatalog, helped me figure out the chain size I had and what I wanted and had it shipped to store that week. Overall great experience!!

My husband and I visited Hummingbird Jewelers earlier today, as they have a large selection of…read morejewelry. I was immediately approached by a saleswoman who asked if I was looking for something specific. I told her that I was simply browsing and started to check out one of the jewelry cases. Within seconds, I was approached by another salesperson who said I looked like I needed assistance - I told her not yet, I didn't want any help. Then a third saleswoman walked up to me, despite the fact that she saw me turn the first two ladies away. One of the same women then approached my husband, who tried to ignore her. We looked at each other and walked out of the shop. The salespeople probably work on commission which would explain their aggressive behavior, but high pressure sales tactics are a big turn-off. No wonder the shop was empty.

I had a design in mind when I went to Drue, which I still love. She was helpful in the design…read moreprocess and finding the right diamond during the first couple of visits and I liked that they worked on-site. She wasn't the nicest, but I'm willing to put up with some gruffness from an expert. However, there were so many mistakes during the design process I barely received my engagement ring during the year long engagement before the wedding. The ring was beautiful from far away, but super sloppy close up. The spacing and height was off on the side diamonds, but it was a 3 hour trip to go there and she was so rude all the time that I gave up on getting it fixed. The wedding band was not what I expected because the diamonds in it were set in a channel with blank space on either side and looks bad. The rings were cleaned and checked there for 4 years or so. I had to stop wearing rings just after that and I was always worried about the integrity of the engagement ring. The rings were cleaned and stored in the box for the last 12 years (which was also cheap and didn't hold up). I just took the ring out to get resized and wear again. And all those sloppy areas--the ring is actually breaking down. I couldn't believe when I looked under a loupe at it. The gold channels are actually breaking off. This comes from sloppy technique in its creation. This ring should have lasted a lifetime, but it's going to cost me $1,700 to get it fixed after 5 years of wear?! Sloppy, shoddy work by a shop run by an incredibly rude person whose business model seems to be so difficult to work with (after she gets your money), that it is a horrific experience regardless, and you end up with a subpar piece at an expensive price. I also witnessed her being very nice to some people and rude to others, so maybe part of it is about how much money she thinks you have and whether she has gotten your money yet. I got the sense she prefers to sell jewelry she has already created, but when I was there, the engagement settings were all pretty similar and not what I wanted.

Extremely disappointing experience. I came in with a unique and personal request--turning my wisdom…read moreteeth into custom jewelry--and was met with nothing but rudeness and attitude. The woman I spoke to, the OWNER, was dismissive, unprofessional, and made me feel like I was wasting her time just for asking questions. It was clear she had all the ideas, no interest in listening or offering any kind of guidance. She told me she was "insulted" for even suggesting to get a necklace from Walmart to help with my budget. For a business that claims to specialize in custom work, the lack of basic courtesy and respect was shocking. I left feeling embarrassed and disrespected. I would never recommend this place to anyone looking for thoughtful service or creative collaboration. Honestly surprised how this lady is still in business.