After trying to contact them for 4 days I finally get through to someone and the receptionist can't…read moretell me how much a boat cost since it's not on the Web site so I ask for sales well there's no one in sales today they will call you tomorrow so I really like the boat so I wait,well you guessed it no one calls me back so I call them no one can talk right now they are busy they will call you,again no call so I call 2.5 hours later oh now he's sick he's sick alright sick of selling boats don't bother calling me back I tell them

Great owner and staff! We needed help one day and they came right out and solved our issue. We use…read morethem for winter storage and spring detail and they are fantastic! We couldn't be more happy with the service they provide and recommend them highly!!

Have sent now 3 e-mail on getting regular maintenance done on a used boat I purchase late in 2019…read moreand to this day have not had any response from them. Looks like I'm going to Arnie's in Lawrence.

I will stick with just the facts: 1) Called Nov 2015 for…read moreWinterization Quote: $260 2) Dropped boat off Nov 2015 for winterization. Requested they look at a few other things and call with a price BEFORE proceeding with other work. They were released to carry on with the winterization. 3) Mechanic proceeded with all (winterization and others) work WITHOUT calling me to discuss the additional work. 4) Mechanic called to let me know boat was done (Dec 2015) and my total was now ~$460 5) Talked to Larry and explained that this was unacceptable, he understood and we agreed we would work out the details once I came to pick the boat up. 6) Additional fiberglass work was identified stemming from a previous accident covered by an insurance claim. 7) Insurance company coordinated work with Lakeside and agreed upon a price to preform the work. 8) Work was performed and I was called to say the boat was ready for pick up (Jan 2016). 9) Arrived to pick the boat up. Told my total was now ~$570. 10) Asked for an itemized print out of the charges. I identified that I was being charged 100% of the sales tax for the insurance work on the fiberglass work portion of my bill. I explained that I had already paid my deductible and wasn't responsible for any additional charges on the fiberglass work. Response from Tom: "Insurance companies don't pay sales tax". 11) After tense discussions, manhours were removed from the bill for the additional unauthorized work associated with the winterization and sales tax was removed from the parts ONLY on the fiberglass work. Final bill was ~$430. Further, part of the additional work requested was to troubleshoot why the trim switch on the throttle was non-operable, stern auxiliary switch was still operable. They stated they had installed a butt connector to correct the electrical issue. After repairs were completed and I picked up my boat, the trim switch on the throttle is still non-operable and the stern auxiliary trim switch is now ALSO non-operable. I will have to engage another marine services provided to correct the issue. I don't feel this was handled in a professional manner at all and I will not be returning for additional service or purchases of any kind.

Absolutely will NOT use this place to work on jet skis again. They had them for over 4 months and…read morecharged us a ridiculous amount. Took them to another local dealer and they showed us the incredibly horrendous job they did and they still aren't fixed. Don't take your marine items to this place if you want them fixed correctly. The customer service and communication provided was also very poor. Will never return and hope others don't go through the same.

I had them put a level and wheels and tires on my F150. I am a very particular individual and they…read moredid a great job. They even put up with all of my questions along the way. Additionally they went out of their way to find the wheels I was looking for and had some great suggestions on tires. Lastly when I had a small adjustments that needed to be made they took care of it immediately.

Great service shop. Fair pricing and qualified service technicians. Fixed my car in a short time…read moreand found a hard to find problem. They do not quit till the job is done. Very happy!

Sankey has great, friendly service and goes above and beyond to make sure you are taken care of…read more James in sales will get you hooked up with what you need.

Another pathetic visit to this worthless dealership, don't even have an oil filter in stock for a…read moreZX10R. Thank goodness for Autozone...

If you are taking your bike in for any uncommon issue I would not bring it here and just do it…read moreyourself. I brought in my 2006 Honda vfr800 not a super common bike. With an issue of my fans not turning on and to replace my fork seals. Fork seals came out great but they said they fixed the issue with the fans and I rode it home and it was still not working. I then called them back and left them a message and haven't heard anything in a week.