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    Randy's Autocare

    3.4 (69 reviews)
    Open 8:00 am - 5:30 pm

    Services - Randy's Autocare

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    9 More Services

    Auto battery or electrical system repair

    Auto brake repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Car towing

    Vehicle towing

    Randy's Autocare Photos

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    Page 1 of 2

    Ask the Community - Randy's Autocare

    Review Highlights - Randy's Autocare

    Troy answered the phone and he was extremely helpful in identifying what the inspection entailed and information about the car.

    Mentioned in 7 reviews

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    Christian Brothers Automotive Highlands Ranch

    Christian Brothers Automotive Highlands Ranch

    (145 reviews)

    I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

    I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

    Franklynn Automotive - The Franklynn Automotive Team!

    Franklynn Automotive

    (63 reviews)

    Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Sage Automotive - 3" lift kit and 285s - Toyota 4runner

    Sage Automotive

    (13 reviews)

    Southwest

    I really liked him, appreciated his work. I hired him to…read morereplace the power steering pump, the cost was absolutely cheaper than other places especially because I bought the part my own. After the work done, the car felt pretty much same or sometimes even worse, for example the handle gets really stiff to turn. He says that it's very normal process because the air has to be bleed out. Weeks have passed with same issue so he came to check the car again and said there's power steering pump rack problem. The rack is usually $1000-2000. Personally didn't really think it would be the rack problem with several reasons and decided to take the car to bigger auto shop. After diagnosis, I was told that the power steering pump is failed because when it was replaced, the flush should've be done but since he skipped it, now debris in fluid damaged not only the whole new pump but also hose and reservoir. Of course as car owner, I was definitely frustrated with the fact that now I have to pay extra more money than before when I thought I could save money because of how mechanic guy has done. I personally had to pay new power steering pump+labor fee but now I have to pay another new power steering pump+hose+reservoir+another labor fee. I will accept the fact that I was asking money back at first because.... who wouldn't? It might not be making sense to ask money back for damaging the new power steering pump by how poorly worked done but I thought the labor fee at least would've been made sense. Instead of taking accountability, he would be defend and saying the book he learned from says that power steering pump replacement is totally okay without the flush and had no problem with all other cars or sending me the google search screenshots. Of course the warranty wouldn't cover anything of things even if he damaged the new part and extra parts of car. Currently I wanted to see more opinions than one or two so took the car to another new auto shop, they also agreed that power steering pump is failed and with high possibility from how it was worked done. Surprisingly the rack itself doesn't look like having a problem, different than what this guy said. People at auto shop also say that flush is very necessary for the pump replacement, especially when the car is old. As I personally said to him, people can always make mistakes but important thing is how to handle. I got an apology eventually. But I wasted money. The other thing, he advised me to replace rear break pads soon. I went to check the break pad recently, all my break pads are not needed to replace due to adequate thickness. I would say he is a capable man to do some works on cars but I can't say he would be with more complicated jobs.

    I want to start off by yes, this was a convenient mobile service at the time when it came to…read morereplacing an A/F sensor, but I'm having issues with that recently due to taking my car to the dealership. They reported that the A/F sensor is faulty/needs replacement. I have since requested a full refund for that service since they installed a faulty A/F sensor and have not received that as per contract.. To say that this mechanic has screwed me over is an understatement. Do NOT waste your time or your money here! Originally I had Sage quote me for a torque converter replacement for $1020.43. I got a phone call later letting me know that I needed a transmission replacement instead. He told me the labor would cost the same since the car was already taken apart and we would discuss where to get the transmission. I was given two options; $1500 used transmission with about 30k in miles or a remanned transmission for $3000 with warranty. I was highly advised to get the remanned transmission because it would have a warranty in case any issues were to arise. And I'm so glad I did because the transmission company from CA refunded me in full after sending me a faulty transmission then the nightmare began. Sage Automotive was extremely unprofessional and bit off more than they could chew. If you look at their available services here on yelp, transmission replacement is not listed. Sage could've easily done the right thing and said, "Hey, you're going to need a new transmission. I don't have the necessary skill set to do that let me refer you to ..." but no, I was reassured about the service and that it would not take more than two weeks. My car was held hostage for almost two months. I was given the run around every time I would ask for an update and treated as if this was a project car when this is my primary source of transportation. The job got pushed back multiple times for different reasons; technicians getting sick, wife's birthday, food poisoning, etc. I would understand if this was a favor that I asked from a friend but I'm literally paying for a service and was neglected as a paying customer. I paid for the transmission along with the labor in FULL before the service was even completed!!! So why prolong the process when you have been paid? I dropped the car off Dec. 26th 2025. Thursday Jan 7th the transmission was delivered and January 12th the transmission job was supposed to be done. I had a trip planned and was hoping I would have my car before January 13th. Come Tuesday Jan. 13th I have my flight out of town and I was given no phone call, text or email update on my car. I had to reach out to Sage myself 2 days after the agreed due date to make sure that I would receive my car when I got back that Saturday. I was told by Sage that my car would be ready by then, but to my surprise I had received a phone call while on vacation only to be let down yet again and that they would need a couple more days. On this phone call I was not given a due date for my vehicle, "... I don't want to put a due date on it because it seems that every time we do it gets pushed back." Also " I spent $400 on tools for this job.." Why is this relevant to me? Normally that wouldn't fly at other shops. Why couldn't Sage do the right thing and be transparent that he COULDN'T HANDLE THE JOB. I was also told that I would be reimbursed for a car rental (no amount or type of car was specified on said phone call). I went through Costco because it was the cheapest option and was billed $196.18. My total was a lot more due to insurance fees but I ate the cost of those. I had no say in the type of car I was given, I rented it for 4 days to get me through the weekend and to my early shifts that week. I only asked Sage to cover the $196.18. After sending Sage the bill I was met with a passive aggressive email written by AI that said they would only cover up to $150 for a 3 day rental and criticized the choice of vehicle because I should've chosen something of "equal value" to my car. Using AI to write a business email seems really counterintuitive to just reaching out and asking more questions about the rental costs instead of making assumptions. They also requested email to be the only form of contact moving forward to save their ass from making more commitments they couldn't follow through with. I paid $1251.05 for the job and was told that the new transmission was faulty. Sage reached out to the company in CA and they were able to send a new part replacement and cover the labor cost for the part replacement. Outstanding service from those guys. The part arrived Monday Feb. 2nd and I reached out that I would need my car no later than Tuesday Feb. 3rd. Let me preface that the valve body part replacement is a simple quick job for someone that knows what they're doing (2hrs).

    Key Transmission & Gears

    Key Transmission & Gears

    (15 reviews)

    I needed a new clutch quickly and the wheel bearing was getting bad. My husband usually fixes the…read morecars when they need work done, but we don't have the garage or tools to do the job. He did research so we knew how much it would cost for parts, and I called a few shops to find the best quote. Jeff was SOOOO friendly over the phone. He was up front and honest about the work that needed to be done. We talked about when the job would be complete and discussed prices in detail. When we dropped off the Jeep (via tow service), he provided specific instructions on what needed to be done so the car wasn't towed away by somebody else for being parked in a no parking zone. Parking around there get I support small businesses as much as I can and will leave a great rating when it's deserved. Jeff by far exceeded expectations with his friendliness, competitive pricing, and excellent customer service. My car runs smoothly and quietly again. Thank you! Update: Here it is 2 months later and the slave cylinder sprung a leak causing the clutch to malfunction. Jeff took the car back in his shop and replaced what was needed to make it right. I cannot express my gratitude and rave how exceptional Jeff is as a service provider. In a world of reviews, I'd give him 10 stars if I could.

    If i could leave -5 stars i would!! Terrible place!! Don't take your car here!!!! Took my car there…read morefor the transmission to be rebuilt and that was it, he rebuilt it less than to hours after picking it up it broke down to a line breaking and he had also cracked the transmission. Took it back and Josh the owner just kept causing more issues like electrical where my car needs a couple thousand dollars of electrical work done now and he said that it was already like that when i was at previous shop and it had none of those issues and the transmission still doesn't work correctly so that will also need more work done to it!!!! Josh also refused to communicate with stuff going on with my car unless i asked first and he also would just do work without telling!!! When i went to take my car back from him he got rude and a lil aggressive with me and refused to give me even a partial refund and told me to take him to court if i wanted any money back!!!

    Randy's Autocare - transmissionrepair - Updated May 2026

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