This morning hector attended me wonderful guy. My Car…read morebattery died the night before and was left at the Walgreens and he went as far to walk all the way to Walgreens get my old battery and put a new one on.

Came here to purchase some windshield wipers as I was due a change. They were quite expensive but I…read moreguess it's worth it ! Service was great , very helpful in locating which windshield wipers fits on my car.

My wife returned to our car a couple weeks back to find that a student had crashed into it causing…read morequite a bit of damage. Luckily, the students family paid for our repairs. The next day when I was calling different shops to find a place to complete the repairs I felt a bit frustrated. A lot of shops had a long wait time to even have the car inspected and some shops quoted repair dates in late September. Claude Nolan was able to give me an estimate the day after the accident and they provided a detailed quote later in the afternoon. Steve and Allison were a pleasure to speak with and they were very thorough. In the end my car spent 10 business days with them, with 2-3 of those days being waiting for parts. The damage was to multiple spots of the car and totaled 5k, but came in less than expected. I was excited to pick up my car. It was completely washed, waxed, and running like new. The service, value, and communication make this the best spot in town to fix a collision.

I can't say enough good things about the Claude Nolan Collision Center. Their staff is amazing,…read moreand they do fantastic work. I was extremely pleased with recent work they did on my vehicle. I had a great experience here and will be sending referrals their way :)

Bought the CRC Brakleen Brake parts cleaner that I have been using for my auto for over 15 years…read moreand got the job done by removing dust and sand particles. It was easy to find on the aisle and the customer service was quick and easy. There is plenty of parking as well and the store is clean and orderly.

I had an excellent experience at Advance Auto Parts - Baymeadows Rd! Manning and Bri went above and…read morebeyond when I needed my car battery replaced. They were professional, friendly, and incredibly efficient from start to finish. They quickly tested my battery, explained my options clearly, and had the new one installed in no time. It's such a relief to receive knowledgeable and genuinely helpful service. Huge thank you to Manning and Bri for doing an exceptional job -- you both made a stressful situation so much easier! Highly recommend this location!

ordered a set of 4 ignition coils which should have cost $150. The person at the counter tried to…read moresell me 4 sets for $400- knowing full well my car didn't require 16 of them. And no one behind the counter said anything. I will never shop there again

Terrible service, the store doesn't gave back my old part and the little manager is totally…read moredisrespectful.

This is a flea market at best.... the worst dealership I have ever had never mind it's CADILLAC…read moreLUXURY BRAND!! Terrible customer service ... no communication... complacency .... Excuses ... bad management ... basically falling apart! I actually pulled my car out and got it serviced the same day at another dealership and they had no problem! I have a 2019 Cadillac Escalade ESV sent for oil change and regular 37,500 miles regular check ups. So check out this chaos if you got time (if you don't just stay away from this crazy place): First, online reservations doesn't work ... I did book an appointment but they called me and said: scratch that ... just come tomorrow at noon... great, right? I go there and they are like, "oh sorry we are slammed" (of course because obviously booking system is so advanced that they can't figure out) "Actually we scheduled you for tomorrow at 7:30 am ... this way will work on it right away so you don't have to worry" (I work late so this is a pain) and I didn't mind. I drove the car the next day and was there first in line in the morning. I explained I have a funeral and me and clients I need to meet so I do need the car. They were "NO WORRIES" and I walked away happy with a smile on my face and a sigh of relief! Time passes by and I don't receive a call! I try to call at 4:40 pm and they are like "sorry we are closed" WHAT?!!... oh we changed our times due to COVID (remember they are slammed! ... and busy ... and they also the only dealership that changed their time) I ended up stranded with no Uber around (don't get me started about the loaner situation - my car is also still under warranty) so I ended up hiring a driver for $400 for the night! I go the next day and I see they didn't even start working on the car ... the manager "Eddie" was very complacent and gave me excuses like I am in first grade or something ... saying it's my fault and that they never promised to give me car on time ... We have too many cars ahead of you!!!! (I am not going to repeat myself but it's obvious he is lying or at least hopeless)! When you see this culture and this kind of dealerships ... just run away! My car had oil change and service in a couple of hours in another Cadillac dealership 15 minutes away! They have normal hours ... staff were friendly and nothing like the excuse culture and chaos I had with Claude Nolan! I even had no appointment and they accommodated me! I also know now that was not only me ... clients with Cadillac fleets that work with Claude Nolan for years, left them and got pissed of the terrible treatment and customer service! Have you have a better day than mine!

Brought my escalade in they fixed it. Also really good customer service. I recommend bring your…read morecaddy to this location.

Door locked five minutes before closing. Older gentleman just gazing at me dumbfounded from behind…read morethe counter as if I was wrong

I went in for some parts after seeing the outrageous price the dealership wanted to charge for…read morewiperblades and an air filter. Mr. Terence was very knowledgeable and gave me some great tips when it came to changing both. He helped me find the right parts and saved me some money too.

Getting my regular oil changed today. I chose to hang out at…read morethe service center today and get some work done. They offer free WiFi in the waiting room which is great for days when I have to take a meeting. The staff is usually pretty helpful when I have to make decisions about my car service and safety options.

Most unhelpful organization that exists. Do not go here. I repeat. Do not go here for -anything-…read more Their service center is an absolute joke that could care less. Take a look at all those wonderful Hyundai recalls. So many issues. Wait until that pretty car of yours start having issues and you have to deal with their service center. Experience the joy of having them give you the run around. Taking your money to add to the pile their owner must be swimming in. Have them not answer your calls. Experience their careless call center center that doesn't have a clue what they're even doing there. Soulless organization. Also, don't even bother with the "We strive to do better" or whatever generic meaninglessly statements corporate has decided is the best way to respond to negative reviews. You don't strive to do anything but line your pockets, providing the worst possible service you can get away with. I'm almost certain that the vast majority of these reviews are bought.

Good customer service from David Hayes. He was a true gent and not pushy, a christian man trying to…read moremake a living. Give him a chance next time your purchasing your next vehicle. He was so gracious that I had to drop off my rental car and he drove my new car to the airport and ubered back to the dealership. That's service. Thanks David, much appreciated and God Bless! George Prioleau III

We went to Key Buick GMC after seeing a truck they had in their website. This is when we met Matt…read moreToney. Very kind, not pushy and gave us a great price. So much to the point that I home and shopped prices of the same truck in a 250 range of this location. By far they were the best price. Even down to Mike D, the finance guy gave us an interest rate compatible with the banks we had been shopping. Thank You everyone at Key for making this a wonderful experiences.

Don't understand this place. They never have anything in stock. Check engine light is on and went…read moreto get codes read only to find out the reader is broken... or too lazy to help a customer out. Do yourself a favor and find a better nearby auto store

Great neighborhood auto parts store. A little difficult to find the first time because it sits…read morebehind and offset from the shopping center it is next to, so keep that in mind. However, once you find them they are well stocked to meet your automotive parts needs and usually have someone on site who can walk you through most problems. Far from a DIY shop, they will do some basic things like change your battery and change out your windshield wipers, free of charge.

Accurate Automobile provided great service at a fair price. The work was done efficiently, and they…read morestand behind it with a solid warranty, which gave me peace of mind. Cody, the service manager, was especially helpful and made the whole process smooth. Highly recommend if you're looking for reliable and honest car service in Jacksonville. This is now my preferred auto service in Jax!

Family owned business with very reasonable service prices. Have had several vehicles serviced here,…read morethey have one of the least expensive oil changes in town. They also give you a full diagnostic report on your vehicle with pictures and what your car actually needs versus what other shops try and up-sell you. They also have a sales department that is pretty highly rated with numerous Carfax awards displayed in their showroom. I've also purchased a few vehicles here, the process has always been transparent and very easy. Infinitely better than any "big box" store here in Jax.