Dr. Arbour and his team are extremely professional and very accommodating. Dr. Arbour listens to…read moreyou and allows you to ask questions and he responds in a way that you can understand instead of talking "at you". We were seen, we were taken are of and now instead of sitting around waiting for a phone call we are able to go about our day without the anxiety we were carrying for 3 weeks. Thank you so much, we are truly blessed.

Had an appointment with Dr. Caroline Sowell at 1:00 PM. I arrived 15 min early as it's normally…read moreasked. At 1:10 I was brought to the back; much to my surprise, the back area was very dark including the examination room; only a few lights by the nurse station were on. Very dark, I had never been in a doctor's office so dark. In the examination room, the technician did the eye exam and put dilating drops in my eyes. She then left. At around 1:40, I Heard Dr. Sowell introduced herself to a patient in a room adjacent to mine which made me realize that it would take several more minutes to come see me. I had to pick up my grandson from school and realizing I'd be late if I would wait to see the doctor, I left. At around 2:10 I received a call from the technician asking me where I was which led me to believe that it wasn't until then that they went into the room where I was and find out I wasn't anymore. I explained the situation to her and she said that the doctor had a patient ahead of me and I had to wait for the drops to take effect, a fact I was not told, but she did tell me that I should've been told by the front people or I should've known. Not pleased with my first and last experience with Dr. Sowell.

My wife and I have been coming to see Dr. Singh for almost…read more2 years now. Great Service, never rushed and answers any Questions.

Had 8:30 am appointment. Was shown to room and waited an hour and 15 minutes. Really didn't make…read moreeye contact with this doctor. Office never called with my mammogram results. Meh.

My wife and I have been patients at The Baton Rouge Clinic for over 20 years. The physicians…read moreespecially Dr. Paul Fitzmorris, are excellent: responsive, compassionate, and professional. The problem is the administration. After being advised to undergo an EGD on April 20, I was told to pay $228.01 upfront because my deductible wasn't met. I asked to wait until insurance processed the claim based on a prior billing error that took months to fix. I also noted my long history of paying upfront when required, including for a colonoscopy last year. This wasn't refusal; it was reasonable caution. I even offered my standard $50 copay in good faith. That was rejected. Instead, I was told I must pay at least 50% upfront or my procedure would be rescheduled. That is not flexibility, it's coercion, kind of taking advantage of a patient situation. Conditioning a medically recommended procedure on advance payment, especially for a long-standing, reliable patient, is unacceptable. This kind of rigid policy erodes trust and overshadows the excellent care provided by the physicians. A clinic with doctors of this caliber should not allow administrative practices to undermine patient confidence so severely. Syed Khalil

When the only "tool" you have is a nurse practitioner, don't expect quality medical treatment…read more The BR Clinic Urgent Care used to offer quality care quickly, but that changed after the pandemic. I have been there twice since the pandemic was over, and each time I was misdagnosed. Two years ago, I sought treatment there when my appendix was about to rupture (but I didn't know that at the time). The nurse practitioner in charge ordered an ultrasound, but only on the top half of my abdomen, so the technician missed what almost killed me. At the time, I thought this bad experience was a one-off. I returned to this facility last week when I was feeling poorly and my throat was closing up. I suspected strep, so the nurse practitioner did a test, which came back negative, so she sent me home with a 3 day course of steroids. Did not do a flu test or a COVID test while I was there. As soon as I took the last steroid, the symptoms returned with some extra ones, so now I am going to an actual medical doctor for treatment. I think the quality of care I received would have been better if this facility was staffed by a medical doctor, not someone who is essentially cosplaying as an MD. The Baton Rouge Clinic itself is outstanding, so I am shocked and disappointed that their urgent care facility is so bad. Why have such a facility if it continues to offer such subpar care that people need to seek more medical treatment? The BR Clinic Urgent Care facility tarnishes the reputation of the entire BR Clinic.

Great staff, easy check-in process, clean, well-maintained…read more Dr. Cook is wonderful. She's helpful and informative. It's hard to find a GP who can take care of basic needs and also know enough to refer to specialists when it counts. I am so glad I found her and the wonderful folks at this clinic. Let's hope you don't have to go here, but if you find yourself not feeling well or you're due for regular lube/oil/filter servicing on your bod, try the team at the Jefferson clinic. Oschner takes most insurance I think. If you need a good, thoughtful and kind GP, I recommend Dr. Cook!

From the owner: Ochsner Health Center Jefferson Place provides convenient access to laboratory and imaging…read moreservices. Family medicine and internal medicine physicians provide quality care you can count on.

My very sick brother waited four months to see Dr. Acosta. They cancelled the day before the…read moreappointment. Said they called but did not leave a message. My brother who has had several strokes and bladder cancer twice can barely walk with a walker and his wife who is recovering from cancer surgery both showed up yesterday not knowing appointment was cancelled. After checking in they were made to sit for an hour before staff informed them that the doctor wasn't even there. You seriously think they didn't know Dr. wasn't there? It only dawned on them after an hour that not only had they cancelled with less than 24 hours notice one day prior but the doctor wasn't even in the building? Instead of apologizing for cancelling and squeezing my brother in as soon as possible they put him back at the end of the line for another four month wait. What a sorry, impotent staff and what a sorry, impotent doctor for allowing his staff to treat his sick patients this way.

From the owner: Dr. Acosta received his medical degree from the University of Texas Medical Branch in Galveston,…read moreTexas in 1989. Following his internship in internal medicine, he completed a residency in neurology at Hahnemann University Hospital in Philadelphia, Pennsylvania, where he also served as chief resident of the program from 1992 to 1993. After his residency, he was fellowship trained in neurovascular disease and stroke at the University of Maryland Medical Center in Baltimore, Maryland from 1993 to 1995. Dr. Acosta has an interest in general neurology, clinical neurophysiology and is trained in neurovascular ultrasound with a special interest in the treatment of stroke.