I'm not sure what the issue was but I couldn't get anyone to refill my prescription or even call me…read moreback. Every time I called, I got voicemail. No one ever answers the phone. I left repeated voicemail messages over period of about 10 days. No response! I ran out of medication and had to find another doctor. It was very frustrating. Suggestion: hire administrative assistant to answer your phone calls so you can provide better service to your patients.

I've been seeing Dr Khan for 4 years now in Baton Rouge. He is the best psychiatrist in the area. I…read morehave never felt judged by him, nor anyone in his practice. I saw his nurse practitioner, Emily while I was inpatient at Regions BH as well and she is so compassionate. These providers go above and beyond for their patients. The office staff has always been extremely helpful and jumped hoops to help me get appointments and medicines in time. Dr Khan's office provides a texting system to help with all patient needs. I recommend everyone try to get an appointment with Dr Khan or his nurse practitioner, as they have helped me tremendously. 10/10 for Khan Psychiatry's providers and staff!

I've never experienced medical care as exceptional as this. The providers do not just treat you,…read more they take care of you. I received thoughtful responses if I had to reach out via email, and my provider even called me personally to check on my progress. That level of follow‑through is almost unheard of. They're also incredibly transparent about costs. They told me upfront, verbally and in writing, that they're out of network and what my exact charges would be. No surprises, no fine print, no confusion. Honestly, I'd rather pay out of network for this level of care than deal with most in‑network experiences (who had me in and out of the office in record time, did not listen to me). I spend the allotted time with my provider at Family Focus... every time! If you want medical care that is responsive, compassionate, and genuinely patient‑centered, this is the place. Worth every penny!

Please save your time, money, and frustration and choose another psychiatric practice. Twice now I…read morehave been given appts for my daughter, taken off of work, only for them to cancel same day. There is no concern of the parents time or the child's time out of school. I went against my better judgement and tried to go back again and they did it to me again!! So here I am. Had to jump through hoops to get off work. Waited weeks for this appt only for them to cancel the appt 3 hours before we are to be there. Of course I will now have to wait weeks to find another provider. If you don't have a mental health issue you will have one after dealing with the crazy policies of this place!! Please please choose another office for your sanity.

Best Dr. Ever!! I was really sad when he retired. Has been for years now. Made me smile to see his…read morename. Great physician!

Kasey O'Neal is a wonderful therapist that helped me navigate through, what I thought were,…read more insurmountable losses & grief. She is specially trained in grief counseling. However, all loose ends of an untidy emotional life, were healed with her professional knowledge & experience. I highly recommend her!

Rude office staff, Dr refuses to see you if you are 11 minutes late but will charge you $75 fee. No…read moretime to talk to patients, just push pills and make you return every month for another prescription and to charge you for another visit. Save your money and time by going to a regular doctor.

No one here is helpful. They lie about what is covered before visits. They do not care about…read moreanyone's well being. I took my son here 15 years ago. I should have known better than to trust them again. They are very rude, don't keep their appointments and have ZERO problems about the welfare of their patients. I would hate to know the suicide rate after getting off the phone with such rude and uncaring therapist. Beware! This is not a place to trust with even a dogs mental health. Very very sad.

I was referred to PTI through the VA Health System for my mental health about six-months ago and…read morethey have been outstanding. Dr. Stern is understanding and companionate. He listens to what you are going through instead of most people. He's made minor adjustments in my daily medication that has helped me feel more like my old self. The dosage changes make me feel more energetic throughout the day. They have a great person that does the scheduling, Ms. Sadie, Shes efficient in getting your appointment times and dates scheduled with your needs and availability. She also sends out reminder texts of upcoming appoints and calls to set up the new appointments as soon as a session is complete. Just an overall sweet and considerate person. I recommend using PTI if you need any of their services.

I can't give this place not 1 star, and still appalled this place is referred to as a hospital…read more Like some of the Louisiana politicians, this place is distorted, crooked, mismanaged and unbelievable. I am doing a piece on this place, unworthy of even being called a facility. I have a close relative who checked herself in for 72 hours due to a mental health crisis. She was not hallucinating, or on any opioids, but did have alcohol, THC, and benzos in her system. What happened over the next 7 days will blow your mind. I don't recommend this place. There is no physician or nurses on duty 24 hours. The "counselors" are rude, and very unprofessional . "Patients" are heavily medicated and/or sedated, and some of the medications cause confusion, hallucinations , and are given unnecessarily. Again, the story with videos, and pics will be available after 9/13 on Facebook: Under the City Lights: Louisiana.

From the owner: Baton Rouge Behavioral Hospital focuses on providing care for those with mental illnesses & dual…read morediagnosis (substance abuse and behavioral health issues co-occurring). We are a 47-bed facility, staffed with nurses, psychiatrists, doctors, and administrative staff who are ready to serve the people of southern Louisiana and Mississippi. Our programs address a broad spectrum of mental health issues. Crisis care services are also available for patients in acute crisis who require immediate assistance in a safe, secure, and structured environment.