Could not be happier dealing with Randy. My hometown instrument tech (in the Norfolk area) retired, leaving me (and a stable of saxes) bereft. I heard great things about Randy on the noteworthy Sax on the Web board, and tried him out with my near-junker alto. He spotted a couple pad leaks, regulated some wonky keys and generally made it sound better than I had ever heard it sound.
Then he took on the acid test: An overhaul of my 60-year-old Keilwerth stencil bari, an absolute screamer pro horn. Full repad, tone-hole leveling, general tightening of the mechanicals. But what really blew me away was his attention to detail: "Yeah, this one rod was a little worn after all those years ... so I took it off, moved it a couple millimeters and re-soldered it."
Oh, and he was apologetic that he delivered it a day or two late ... because Navy and Marine band players came in with emergency repairs.
When the pros-of-pros are coming to your tech, you know you're found a good tech. My horns certainly agree. read more