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    Rancho Viejo Flooring

    4.7 (121 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Rancho Viejo Flooring

    Carpet installation

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    A friend referred me to Duane, I'd been wanting to replace my upstairs flooring for a long time. He was absolutely wonderful to work with. He kept great communication throughout the whole process and was just so helpful along the way. His workers are wonderful, so hard working. We tried to move as much as we could but they helped with the heavy stuff. They even covered everything with plastic to prevent things from getting dusty. They worked 3 long days, it was surprisingly quick. I'm so happy with my floors. We'll hopefully be able to do our downstairs sometime in the near future and I'll be calling Duane for sure.

    We were tired of carpet in our primary bedroom since the rest of the house was hardwood. Fortunately the builder of our home left an extra box of unused hardwood in the garage. So we looked up the manufacturers website and found that Rancho Viejo Flooring was one of their dealers. So we called Rancho Viejo Flooring and talked with Duane on the phone. Duane was very responsive to our inquiry, found out the floor and color we had was still available. Based on our room size he gave us a preliminary estimate of the cost for materials and installation. We had one other quote from a store much further away but his was competitive and we liked doing business with a local small business. We made an appointment with Duane to come out and measure the room to get an exact price. He came out the next day, was very responsive and sent us a text message once he was on his way. We agreed to have them install the floor and he ordered the flooring. He said that once the flooring was in he's showroom, we could schedule the installation. About one week later, we got a call that the flooring had come in. He told us that he had a cancellation and if we were available, the floor could be installed in two days later. We explained that we were heading out of town the day after the scheduled installation, but he assured us that his team would finish the installation in one day. He arranged for the materials to be dropped off a day ahead of time, and he called and texted us throughout the whole process. His team showed up at our home promptly on the morning of the install. The moved all of our furniture out of the room and began working. Since our existing wood floors were 6 years old the color had darkened a bit from the new material. Also since the there was a color variance they suggested that they could either change the direction that the boards were running, or the could pull up a couple of boards where the old hardwood ended and lace in a combination of the old flooring that was saved in the garage with the new flooring to make a better color transition between the old and the new. His crew worked throughout the day removing the carpet, prepping the floor, and installing the new wood floor. They finished the job on time and on budget and moved the furniture back into the room so we could travel the next day. They took away all the old carpet, padding and all the debris and boxes from the installation. They put down tarps and red rosin paper to protect the existing floors in their walkway to the bedroom. Overall we couldn't be happier with the whole process and the final result. We highly recommend Mission Viejo Flooring.

    Catwalk
    Mary F.

    We decided it was time for a new couch and love seat in our TV room, but first we had to replace the flooring. Who wants to put in pretty new things on old, worn-out marble flooring? But we didn't know WHO to call(?) Our very good friends just had luxury vinyl flooring installed in their home here in San Clemente, and they recommended Duane from Rancho Viejo Flooring. I looked them up and went down to the shop, but I didn't know that I needed to make an appointment ahead of time! (No one was there.) So I had to try again, and I spoke with a nice gentleman on the phone named Duane and we set it up to meet and see his flooring at his shop in Ladera Ranch. My husband and I saw the choices, and we settled on a very light colored wide plank luxury vinyl floor for the downstairs - and a beautiful gray/beige carpet for the upstairs. We had our stairwell restained and replaced all the spindles from a company known as San Clemente Woodworking. (Another review that I need to write!) Once the stairwell was completed, Duane's crew showed up to install the downstairs flooring first. Duane advised us to get everything up and off the floors, empty drawers and get stuff ready for his hard-working team. We were prepared and Elmer and 3 other men came to do the job. Originally, I have to tell you that we had carpet on one side of the downstairs, and dingy marble on the other side of the downstairs. The carpet had to be removed and the men had to float a new floor since the height was a bit lower than the marble side. They carried out the procedures to assure a level floor - and let me tell you. These men worked very hard, non-stop, until the job was completed! They also installed a beautiful 6 inch high baseboard, which wasn't in the original plan, but due to some mix-up, we installed the 6 inch baseboard and we LOVE it more than our original choice! Gio and Crystal and another man came to caulk and paint the baseboards in two days! They did a professional job all the way around! We had the carpet show up the following day with Luis and his team. Luis has a lot of experience with installations, and before it was taken off his work truck, he asked us to inspect the carpet. It was the wrong one! Duane answered his phone when we called him to report the trouble. He was very professional and wanted to be sure that we got exactly what we wanted, since everything is so expensive these days! It was only a few days of delays and the right carpet arrived the following Wednesday. Luis came and his team of 3 got all the furniture moved outside on our back deck, and they worked so hard to complete the entire upstairs in one day! These men worked very hard and non-stop until the job was done and all the heavy furniture was put back to where it belonged. Our flooring is so beautiful, it's beyond what my husband and I envisioned!!! There was one small problem with a nicked floor upstairs, and Luis came in a day to repair the situation. Our home looks like a brand new house, and I can honestly say to all of you who read this long and strong review that YOU NEED TO CALL DUANE at Rancho Viejo Flooring and make an appointment immediately if you're in need of refreshing the look of your home, and getting a very good deal! Call Duane right away, friends!! You'll be walking on cloud 9 if you do! (949) 355-4444

    a room with a carpeted floor
    Larry Z.

    I needed to replace the carpet in my house. Shopped around a lot of places and went with Rancho Viejo Flooring. Duane, the owner, came out on time and took measurements, made recommendations and gave me a fair quote. Angel, his installer came on time, and finish the job super quick and perfectly. RV flooring is my go to for future flooring needs.

    Beautiful new stairway.

    I couldn't be happier with the installation of my new flooring. From start to finish, it was a pleasure to work with Duane, and Elmer and his crew. All were respectful, knowledgeable, professional, and took great pride in their work. Thank you to all for making it a great experience.

    After day one of install , down stairs was finished and demo upstairs. They finished the rest of the house + baseboards the following day.
    Ivy F.

    My husband and I are so grateful that we were referred to Duane ! After getting screwed over by another installer a week before move in , i reached out to Duane and his team came to the rescue! He responded right away and was extremely accommodating to our wants and needs and made time to get the job done in between his crazy busy schedule. His team was in and out in two days. our flooring + new baseboards & carpet look amazing !! He is very fair priced and we are very very happy customers! We will be referring him to all our friends and family. Thanks so much , Duane !

    Before picture
    Marianne P.

    I could be happier with the work Duane's team did on my stairs! He quickly responded to my request for an estimate and beat the other prices I was receiving by quite a bit! He was able to schedule the installation for the following weekend which was great! His team arrived on time in the morning and removed the carpet from the stairs, did all the prep work and installed new stair treads and risers. They put up plastic tarps to contain the dust but also cleaned up after the install. I love my new stairs!

    Not matching materials of bullnose and stairs!!

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    Duane was great to work with, his crew was hard working and professional . Made the whole process so easy and smooth. Highly recommend.

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    Thank you again Chris . Appreciate your business .

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    Page 1 of 4

    Ask the Community - Rancho Viejo Flooring

    Review Highlights - Rancho Viejo Flooring

    I have worked with Duane and his team on various projects as a home owner and as a business owner.

    Mentioned in 108 reviews

    Read more highlights

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    G & A Flooring

    G & A Flooring

    4.9
    (142 reviews)
    $$

    We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

    I randomly went to the showroom on a Friday while looking for tile for my shower that we were…read morerenovating in our home in San Clemente. I was shown around by a very nice man (Cesar) and found the perfect tile for our shower. He let me borrow the sample for the weekend which was incredibly helpful. I showed the sample to my wife and she loved it as well. On Monday I went in and purchased the amount of tile my installer recommended. On my excitement of buying I did not read and was not told that all sales are final. After finishing up our shower which by the way came out perfect, I called and asked if I could return one full box for a refund. No was the answer and I was out $75.00 and have a box and half of tiles that will never be used. My suggestion is be very certain of measurements because once you sign the invoice you have cross the road of literally no return. My shower looks fantastic I could not picked a better tile and my installer (FRG Tile Installation) did an excellent job, just be wary of the no return policy so your not overpaying with no option of a refund.

    JACE Hardwood Flooring

    JACE Hardwood Flooring

    4.9
    (142 reviews)

    For our home improvement projects, we normally get at least 3 bids…read more Our 72 years old original hardwood floors were in dire need of refinishing. We knew that we needed an expert to complete the job without the risk of damaging them. We had a difficult decision to make and for this project, we obtained 7 quotes. After looking into each of the companies through the CSLB website, we found out that only four of them had a valid contractors license. We felt very comfortable with George, the owner of Jace. He has vast knowledge of hardwood floors with years of experience, has a friendly demeanor, and is a fellow dog rescuer. One of the other reviews mentions a customer's satisfaction with Jace's refinishing of their 100 years old floors. Though his quote was not the lowest, we chose quality over price. And we are so happy we did. Carlos, the lead tech on our project is also very knowledgeable and approachable. He answered all of our questions, and explained everything they were doing throughout the various stages of the process. Carlos's assistant, Jair is friendly and a hard worker. After the work was completed, Mike came to inspect the work, and grout the transition from our Dining Room to our kitchen. I didn't even have to ask them to do this. George suggested it to replace the ugly molding that was previously there, and on which we would frequently stub our toes. Mike returned a second time to drop off a complementary Bona cleaning kit. From the initial Yelp request to the finish of our project, George and his team were stellar, exceeding our expectations. Our floors look amazing, as if they were newly installed! I would recommend them to everyone in need of hardwood floor installation/refinishing/repairs. It is their specialty and their business name says so. Check out their work on Instagram @jace_floors

    On April 14, 2026, I spoke to owner, George, to schedule estimate for redoing kitchen floor…read more He said he would check his schedule and call me back to set time/date to come out. I never heard back from either George or his staff to schedule this estimate.

    Rancho Viejo Flooring - flooring - Updated August 2026

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