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    Fairmont Flooring

    4.6 (41 reviews)
    Closed • Closed
    Updated 1 month ago

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    Services - Fairmont Flooring

    Carpet binding

    Carpet installation

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    After having a disappointing experience with another flooring company, I searched for another source who sold the brand and color of vinyl planks I was looking for and met Joe over the phone. He came out to measure the next day and we set up an appointment to install. I appreciated knowing Fairmont Flooring provided all the services I needed from measuring to moving the furniture back into place after the installation. The installer put his nose to the grind and systematically pieced our flooring together....the outcome is beyond our expectations! Jimmy, our installer, cleaned up each day and even helped roll out our area rug. Joe even sent me a coupon for a discount! We are HaPpY, HaPpY, HaPpY!

    a view of a kitchen and dining room
    Alex W.

    Joe hit every check on the box for me! He was fast, efficient, extremely knowledgeable, and really up to date on the latest and best flooring materials. I am EXTREMELY satisfied and LOVE my new floors. I would HIGHLY recommend Joe and his team. Alex

    'Nel A.

    Thanks Fairmont Flooring for putting a smile on Bubba's face.  This little piggy lives in my kids' old purple playhouse.  It's hard to believe Mister Spoiled Boy could want anything else since he already has a house of his own with a Hello Kitty radio and a Gatorade stash, but he did.  High on his wish list was a fresh piece of carpet under his belly at bedtime.  Lucky for him, Fairmont Flooring had the remnant of his dreams.  Now the only thing Bubba has to worry about is if the big bad wolf shows up and tries to blow his house down.

    Maggie and Bruce give their approval for the awesome new rug. a big thank you to Joe and Fairmont Flooring!!!!

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    14 hours ago

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    9 months ago

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    Joe V.

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    10 months ago

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    Joe V.

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    1 year ago

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    Joe V.

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    2 years ago

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    Joe V.

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    2 years ago

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    Joe V.

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    2 years ago

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    Joe V.

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    2 years ago

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    Joe V.

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    2 years ago

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    Joe V.

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    6 years ago

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    Joe V.

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    2 years ago

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    Joe V.

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    6 years ago

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    Joe V.

    Glad we could make Bubba smile!

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    4 years ago

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    Joe V.

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    3 years ago

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    Joe V.

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    3 years ago

    Fairmont Flooring has great customer service. I was very pleased with the installation.

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    Joe V.

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    3 years ago

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    Joe V.

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    9 years ago

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    Joe V.

    Thank you for your kind words, Bob. Enjoy your new floors!

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    3 years ago

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    Joe V.

    Thank you Lan! So glad we could help!

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    7 years ago

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    Joe V.

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    3 years ago

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    Joe V.

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    12 years ago

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    4 years ago

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    Joe V.

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    6 years ago

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    Joe V.

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    6 years ago

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    Joe V.

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    4 years ago

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    Joe V.

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    7 years ago

    I tried to consult with this company but they never responded regarding my request for an estimate

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    Joe V.

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    4 years ago

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    Joe V.

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    9 years ago

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    Joe V.

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    7 years ago

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    8 years ago

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    Joe V.

    Thank you Gino! Glad we could make it all work our for you.

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Fairmont Flooring

    Review Highlights - Fairmont Flooring

    “Joe, the owner, personally responded right away and took full responsibility for making sure everything was resolved.”

    Mentioned in 24 reviews

    Read more highlights

    MAC Flooring & Interiors

    MAC Flooring & Interiors

    (517 reviews)

    UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

    If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

    Sterling Carpet & Flooring - 15000 sq ft showroom

    Sterling Carpet & Flooring

    (345 reviews)

    We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

    We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

    G & A Flooring

    G & A Flooring

    (144 reviews)

    $$

    We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

    I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

    Fairmont Flooring - flooring - Updated October 2026

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