I can't say enough good things about Fairmont Flooring. After having an issue with my carpet, I reached out and was genuinely impressed by how quickly the situation was handled. Joe, the owner, personally responded right away and took full responsibility for making sure everything was resolved. Joe was professional, responsive, and clearly committed to standing behind his work. He scheduled the repair promptly, explained what needed to be done, and made sure the carpet was fixed correctly and to a high standard. The end result looked great, and the issue was completely resolved. What really sets Fairmont Flooring apart is their customer service. It's clear they care about their customers and take pride in their work, which is something you don't always find these days. From start to finish, the experience was smooth, stress-free, and exceeded my expectations. I highly recommend Fairmont Flooring to anyone looking for quality flooring work, professionalism, and a company that truly stands behind what they do. Amazing customer service and excellent work all around! read more

So Steve Vouzzo was recommended to me by a friend and so I used his company Fairmont Flooring to put carpet in my house. The carpet is shredding in certain areas and I have contacted Steve multiple times with no phone call back from him and no response. The quality of work is absolutely horrible and I could never recommend this individual or Company to anybody. What an embarrassment. read more

Whoever is looking for quality flooring work not just the material but the quality of the installation then you should definitely call Joe at Fairmont Flooring. They have a gorgeous showroom that you can visit so nobody's going to show up in an ugly van at your house with limited samples. So if you're looking for the best and most professional flooring company in Southern California, I would highly recommend that you either call the showroom or visit their showroom and ask for Joe. They did great work and I'm very impressed. read more

After having a disappointing experience with another flooring company, I searched for another source who sold the brand and color of vinyl planks I was looking for and met Joe over the phone. He came out to measure the next day and we set up an appointment to install. I appreciated knowing Fairmont Flooring provided all the services I needed from measuring to moving the furniture back into place after the installation. The installer put his nose to the grind and systematically pieced our flooring together....the outcome is beyond our expectations! Jimmy, our installer, cleaned up each day and even helped roll out our area rug. Joe even sent me a coupon for a discount! We are HaPpY, HaPpY, HaPpY! read more

Fairmont Flooring - Flooring Near Me - Irvine, California

Personal service. Call or answered or returned immediately. They helped me through each step of the decision making and listened to my needs. On schedule. Excellent work by highly skilled installers. I recommend. read more

I was highly impressed with Joe, and his help in selecting the carpet. The installation went well, we are very pleased with the work done We recommend Joe and FAIRMONT for any of your flooring needs. read more

After pricing carpet at Lowes and Home Depot I was lucky enough to find out about Fairmont Flooring from the NextDoor app. We saved $1000 and got a quality carpet with excellent customer service from Fairmont. I will never buy flooring anywhere else. read more

I was very impressed by their showroom and for Steve coming to my home, at my convenience, to look at the samples he had brought. The installers Juan and his partner did an excellent job at installation! I've shown my home to friends following the installation and they were impressed by the workmanship and carpet as was I. I definitely would recommend Fairmont Flooring to anyone asking. read more

My experience was strange, to say the least. Initially, I physically went into the store where Steve helped me. He seemed to be polite and professional. I took a business card and let him know that I was still undecided as to the flooring I wanted and would get back to him after I checked out a few stores and made my final decision. After looking at flooring options that I saw at other stores I decided that I would go with Fairmont Floors. I then called the store several times, and eventually, after several calls, someone from Fairmont returned my call and said that Steve would reach out to me. I waited a few days, and nothing. So today, I called the store and asked for Steve, intending to place an order. Steve seemed to be annoyed and extremely rude, and it frankly felt slightly racist. Needless to say - I did not order from Fairmont Flooring. Therefore, I cannot speak to Fairmont as installers or anything regarding the quality of their work. I can only say that they seemed to be quite disorganized and very rude - rude to the point that I ended the phone call after I felt disrespected. I do not normally leave reviews, but this experience felt so out of left field that I felt obligated to warn would-be patrons. Hopefully, your experience will be different from mine should you decide to do business with this company. read more

Joe hit every check on the box for me! He was fast, efficient, extremely knowledgeable, and really up to date on the latest and best flooring materials. I am EXTREMELY satisfied and LOVE my new floors. I would HIGHLY recommend Joe and his team. Alex read more

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Fairmont Flooring did a fantastic job on our floors and stairs. They provided us with a great selection of top quality products to choose from. Their installers are second to none and did a flawless job. They were always on time, did their job and cleaned up when they were finished. If you're looking for quality work, great products and no hassle installation along with fair pricing look no further. Joe Vouzzo [ owner ] is a straight shooter and a real professional. We recommend them highly and without reservation. read more

Thanks Fairmont Flooring for putting a smile on Bubba's face.  This little piggy lives in my kids' old purple playhouse.  It's hard to believe Mister Spoiled Boy could want anything else since he already has a house of his own with a Hello Kitty radio and a Gatorade stash, but he did.  High on his wish list was a fresh piece of carpet under his belly at bedtime.  Lucky for him, Fairmont Flooring had the remnant of his dreams.  Now the only thing Bubba has to worry about is if the big bad wolf shows up and tries to blow his house down. read more

Fairmont Flooring - Flooring Near Me - Irvine, California

Fairmont Flooring has provided service to us for years to the point that we no longer shop around. Steve gives us a great product selection to fit the price and need whether it's for our personal home or a rental property. Most important is that Fairmont is quick to address any issue without pointing a finger at the manufacturer. They just get it resolved. That's the sign of a professional business that wants to make long term relationships. We gladly submit this review as customers who are just happy we found Fairmont. read more

Fairmont Flooring has great customer service. I was very pleased with the installation.

When we made the decision to replace out ceramic tile and carpeting with LVP, we chose Fairmont Flooring. We felt no pressure while we were making our choices and Joe recommended taking the samples for days to get a feel for what we wanted and how it would look in our home. When we made our decision, the installers were on time, worked long days and left our home spotless. The job was completed in 2 days and we are thrilled with the results. read more

Joe, Steve, and the crew did it again - another outstanding job. We had a quick job and they exceeded all expectations. Scheduling was easy. Angelo, their installer, was on time and professional. We highly recommend Fairmont Flooring! read more

I'd searched all over OC to find a great flooring store to purchase new wood laminate floors and have them installed in my kitchen and dining room; it took me awhile but I finally found the best around in Fairmont. The team there was very kind (I had bad experiences with employees at their competitors stores), they carry GREAT brands, they came off as trustworthy from day one. The samples they had, I didn't see at other stores, they had done the leg work and wanted to make sure that everything they sold was of good quality and would last. I'm so glad I didn't settle earlier at another store. We got our wood laminate flooring from Fairmont and they installed it as well, the install was done in a day and was fantastic. Price was great. I will be a repeat customer. My wife and I are in awe at how great our new flooring is. read more

Fairmont Flooring has always been our go to company for our home. We recently needed carpeting and laminate flooring. Joe Vuozzo, the owner, personally came out; measured the entire house and after, set up an appointment at his showroom. His selection is second to none and his attention to our needs was perfect. We were able to find great product at reasonable prices that was coordinated exactly to our home motif. The installation was seamless. The carpeting was done the first week by Joe's professionals. They were clean, careful and true experts at their job. The second week, the German laminate flooring arrived and again, the crew was extraordinary. They pulled up old carpet, laid the base and expertly installed the flooring. The project was finished in 6 hours. Wow! Just watching them move beds, dressers, cabinets, tables etc. was mind blowing. Not a scratch on anything. What a treat to watch that dance. We love the new look and highly recommend Fairmont Flooring for your flooring needs. read more

Joe Vuozzo (the owner) and his company, Fairmont Flooring, are excellent! Simply put, Joe's company does WHAT they promise, WHEN they promise, and completes the work HOW they promised it would be done. I would highly recommend to anyone in need of flooring work, whether hard flooring, carpeting, or both. From the initial introductory phone call, when I was just starting to obtain quotes from various vendors, to the in-home free estimate, to the in-showroom production selection and contract write-up process, he was so kind and helpful throughout it all. Joe was helpful, knowledgeable, patient, and professional. Never pushy at any point of the process, both my wife and I felt that he was genuinely looking out for our needs and what would be the best solution for our specific situation. Even when it came to scheduling the demo, and the various stages of the work, they were very flexible in their timing, in order to meet my needs. Their working crew members clearly took pride in their work and were very respectful of my home, and each one of the crew members that I personally met were very courteous and professional. We are very happy with the final product, and so thankful to Joe and his company for the service they were able to provide us. Thanks Joe/Fairmont Flooring! read more

Great flooring. Great service. Great people. Joe helped me out before when I needed new carpeting for my business. He got me exactly what I needed and the installations guys did an amazing job too. Recently I moved into a condo and I wanted to get a really big area rug. I couldn't find what I wanted anywhere and then it hit me....."call Joe!!!!" Well, I called up Joe and told him what I wanted. We scheduled a time to meet at the showroom and he had a bunch of samples lined up for me to look at. I found one I really liked, they ordered it, cut to the size I wanted and bound the edges. Now I have a beautiful 9'x11' area rug!!! Both my dog and cat approve of the rug too. read more

Fairmont Flooring - Maggie and Bruce give their approval for the awesome new rug. a big thank you to Joe and Fairmont Flooring!!!! - Flooring Near Me - Irvine, California

We Needed to replace the carpet and tile in our rental townhouse in Irvine and found Fairmont Flooring. Alek was our very knowledgeable and helpful salesman. We picked out a luxury vinyl plank flooring and are so pleased with the results. It truly looks beautiful and the installers did a wonderful job on all of the stairs. We couldn't be more pleased and highly recommend fairmont Flooring. read more

Joe designed the tile in my entry-way years ago. I love it and many visitors have commented that they think the design is great. Of course I called Joe when it was time to replace my carpet. I LOVE the new carpet - it is SO soft! The workers were prompt, worked quickly, cleaned up everything, and did a terrific job. And the guy who installed vinyl flooring in my office did a superb job as well. Joe and Steve have many, many products to chose from and they offer years of expertise to help selecting the best product at the price that suits you. read more

I highly recommend Fairmont Flooring for any of your flooring needs. My neighbor recommended Steve and so thankful with the high quality results. I went to the showroom in Irvine and was impressed with the quality of vinyl and carpet. Steve was super easy to communicate with and after a few questions he pointed me to the carpet we were looking for. Steve sent me home with a few samples to see how it looked in the house and came bye later that week to take measurements. His installers came out a week later and we couldn't be happier with the product and quality of install. Thanks again Steve! read more

From my first phone call, Alek and this local, family owned, floring company took ECXEPTIONAL care of ALL my flooring needs, and in very short order, and at a very good price. Just what you'd expect from "family!" GREAT JOB guys, THANKS!! read more

SAVE YOURSELVE THE HEADACHE, TIME AND MONEY! THERE ARE SO MANY MORE COMPANIES OUT THAT DON'T TALK DOWN TO YOU, AND ARE WORRIED ABOUT CUSTOMER SATIFACTION THAN COLLECTING THEIR FINAL PAYMENT! We decided to go with this company because of the salesman Alek, he was knowledgeable, energetic, with a lot of great input. After that everything went downhill from there on out. We were told it would be a 4-day job, which ended up being 3+ weeks. They were supposed to send a crew out to our home, when they arrived, there was a single person to do the whole job. When I spoke with Brian (the owner and subcontractor hired by Fairmont Flooring demo/installation subcontractor) Brian proceeded to tell me, once he got done talking about himself, that Alek was young and didn't know what he was talking about or doing. And that, he would not be sending anyone else out. I'm not sure if this guy is misogynistic or just playing rude! Brian also stated that he would call me at the end of the day to give me an update on a time frame. The next time I spoke with him, he let me know that he didn't need to call me, I could talk to his employee that was working at the house. Then the flooring didn't match the samples. We had to pick a whole new flooring. At 8:30 PM I had to help the worker, move and put back furniture, due to the fact he had no help with him. And lastly, the company couldn't even come out to explain how to care for THEIR product or look at the final installation-they asked for photos so they could collect final payment. The install work would good, but not worth all the headache. SAVE YOURSELVE THE HEADACHE, TIME AND MONEY! read more

I tried to consult with this company but they never responded regarding my request for an estimate

Very pleased with my new floors. Thrilled actually. I had several estimates and by far Fairmont flooring was the best value without compromising quality. Joe the owner was patient, kind and honest while I went back and forth on what I wanted and arranging my budget. His team of guys came early and left left late so the job was done within a few days. If you want to support a great business in South Orange County call joe at Fairmont flooring. I've added before and after pictures so you can see for yourself. read more

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We absolutely love Joe and his staff the best carpet experience we ever had. They were professional and reasonable and took care of us like family. Hands down they should be your go to for carpet or any flooring. read more

Getting ready to list my home for sale, we knew we needed to freshen up the flooring. We thought for sure that replacing the carpeting in a 2600 sf home would be out of budget. Joe came in gave us great selects to pick from, offered us outstanding pricing and had his installers get the carpet installed in 1 day. I highly recommend Fairmont flooring, you will not find a better flooring store to work with! read more

Fairmont Flooring replaced the old vinyl flooring in a kitchen, hallway, and laundry area with LVT. The installation was fast and looked great. But what was exceptional is what happened later. After 11 months, some of the tiles were shifting... seams were getting wider and several of the tiles had cracks. Steve came out for an inspection and concluded the tiles were defective, so they didn't stay connected to each other as they should have. There was no hesitation from Steve about Fairmont replacing those tiles. But it turned out that particular tile color had been discontinued. So Fairmont redid the entire installation with a different tile at no cost whatsoever. A company with that superb level of customer service deserves to be celebrated. I certainly will come back to Fairmont the next time I need flooring of any type. Kudos, guys! read more

Recommend Fairmont Flooring without hesitation! My neighbor recommended them to us. Turns out, they've installed flooring in several homes on our block. Every person from Joe to the installers were incredibly nice, knowledgeable and professional. They were very patient and helpful in guiding me as I evaluated MANY luxury vinyl sample boards. Installation went quickly and smoothly. And the new floor looks fantastic. We could not be happier!!! read more

I highly recommend Fairmont flooring in Irvine, CA. I had a specific carpet product & color in mind. I had already met with 3 other flooring companies but things just weren't clicking. I decided I needed to meet with just one more before ordering. I found Fairmont flooring on the internet, only about 3 miles from my home. I drove there, walked in and was greeted by friendly Steve, Joe's business partner. We quickly found the carpet that I wanted. I knew the approximate square feet needed. Steve wrote a quote on the spot. It was exactly what I was hoping to pay, all-inclusive and several hundreds of dollars less than the other quotes. There were no extras for "this and that" as I had previously experienced. There was no pressure what so ever. Everything went just as they said and like clockwork. The installers were very fast & efficient. It was obvious that they were very experienced. Their on-site flooring selections are extensive. The company runs like a well-oiled machine. I really liked that I was dealing directly with the company owners rather than a sales associate. Steve & Joe were very professional, friendly, and honest and provided superior customer service. It was a very overall positive experience. Should my husband and I ever have a need for additional flooring, we will surely use Fairmont flooring and we hope you will too. Without reservation, it is our pleasure to endorse Fairmont flooring. read more

Joe and his team at Fairmont Flooring is THE BEST in the business. After getting a quote from 3 different professional flooring companies, we decided to go with Fairmont to replace the standard carpet builder gave in our brand new construction home with tiles on first floor and luxury vinyl planks on the second floor. They did an amazing job. Periodically when I visited the site to check in, I noticed them working so passionately and never cutting any corners. Their integrity shows in their work and we now have a beautiful home, thanks to their professionalism and skills. If you'd like your flooring project to be done on time and within a reasonable budget, give Joe a call. read more

Steve helped me pick out brand of carpet, sent me home with multiple sample boards, and once I chose the color, carpet was ordered and installation occurred day after delivery. My experience was great due to seamless transaction start to finish. Thank you very much. read more

Fairmont Flooring helped us upgraded our floors with Anderson Tuftex Wood Flooring. Joe and his team were exceptional to work with - professional, timely, and communicated the process clearly. This gave us confidence in the job. Great installers make the process go smoothly and look great. We are so happy with our new luxurious wood floors. It has completely transformed our home. read more

Thank you Joe and the team at Fairmont Flooring, our new carpet looks amazing! We weren't sure exactly what we wanted but Joe patiently listened to our ideas and was able to hone in on exactly what we had visualized, helping us select from the great range at their showroom. The installation crew were very professional and worked hard to have the job completed on time. They made sure we were completely happy with the installation before they left and everything was kept clean and tidy. The end result really looks excellent, even better then I had anticipated, and I highly recommend Fairmont Flooring. read more

Professional, efficient and courteous service. Thank you Joe Vuozzo for a seamless transaction! I look forward to many more as a Realtor with many homes to transform with your superior product! read more

I don't take the time to write very many reviews - however, I really felt it was necessary for Joe and his company. I highly recommend Joe at Fairmont Flooring for Commercial and Residential Flooring. He has more experience in flooring than anyone I have ever met. I have used them for my commercial building in the San Clemente business park and for all three of my residential/rental properties over the last 25 years. They have repaired damaged wood flooring at my Mission Viejo home and installed carpet in my Ranch Santa Margarita home as well as my other Mission Viejo home. He is extremely fair and knowledgeable. If you need flooring... Joe will treat you right. read more

If you're looking for 360 degree top-tier customer service and very competitive prices...coupled with excellent in-house installers, look no further - Fairmont Flooring is your destination. I contacted 3 flooring companies prior to connecting with Fairmont Flooring and all 3 fell short of my expectations. Interestingly, one of those three provided me with Fairmont's contact information with a recommendation, too! I contacted Joe, at Fairmont, and he was very responsive to my needs, my schedule, and he was mindful of pre-disclosed budget. There was no sales pressure and no up-selling during my selection process; there was only excellent customer service with superior product knowledge. Also, their in-house installers (Jimmy and Jose) were absolutely terrific. They were punctual, mindful of my home & its furnishings and, simply put, EXCELLENT installers; their workmanship was of the highest quality. Again, if you're looking for a flooring company, look no further than Fairmont Flooring. Signed, A VERY Satisfied Customer read more

Look no further! Fairmont Flooring provided excellent professional service and quality of installation and products. We recently bought a house and installed new tile and wood flooring throughout. Joe was amazing! He helped us step by step finding the perfect products for our new home. Scheduling was a breeze and he went above and beyond to help when we had a scheduling conflict. Prices were reasonable. And when Hector came to install, we were blown away with the quality of the work. Thank you Fairmont Flooring for being the shining light during our remodel project! We are so grateful! read more