UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

We needed our floors redone and Irvine Carpet and Flooring came out and gave us an estimate within…read morethe weekend. We went with luxury vinyl plank for the whole apartment. Competitive prices. Good communication. Shared the extra costs when the leveling came out to more than we expected. Eric was great to work with.

Sean and Jimena have been of amazing help with our new carpet installation. They were fast to…read morerespond, helped us out with any concerns timely. We highly recommend them.

Mike was great to work with - came to give us an estimate within our tight timeline, and worked…read morewith us to get our carpet ordered quickly and replaced on the only day we had available before move in. His install team was great and took their time to make sure the job was well done. They cleaned everything up and left the place looking great! Price was great and much better deal than other places quoted us, without losing quality. Highly recommend Carpet Corner!

Carpet corner came out the next day and got things measured and a quote came right after. Needed to…read moreget carpet installed fairly quickly as we are days from moving. Mike got us covered and took cared of our needs and was very responsive along the way. Great value and great service. Thank you Carpet Corner for the great experience.

We went to Sterling Carpet because we were looking for a running for our stairs and hall. We worked…read morewith Delis she was fantastic Then Dirk came out and took all the measurements He explained the process. A few weeks later the carpet was ready to be installed and Dirk and his crew came out and did a great job. We are very pleased with our purchase Everyone was professional They were on time and cleaned up when they were finished

This is my second time working with Sterling Carpet for flooring. Both times I have worked with…read moreRobin Kemper, who has been an excellent guide in my flooring choices. This time it was for my 100 year old home. Robin visited my home to discusses flooring options. She had great suggestions. I met her a couple of days later and she had preselected some carpet choices for me to look at, and with in five minutes, I chose one of her selections of a wool carpet that was perfect for my home and with the quality and durability I had requested. The installers as on my previous job, did another fabulous job. I could not be more pleased with the service, quality, value, and guidance from Robin.

Exceptional Service, Fair Pricing, and Flawless Installation!…read more If you are considering new flooring, I highly recommend reaching out to Jerry at Saddleback Carpet & Flooring. From start to finish, working with Jerry was a fantastic experience. He set clear expectations, offered extremely fair and competitive pricing, and completely delivered on every promise. A special shoutout to his installation crew, Victor and Augustine--they did an amazing job! They were extremely professional, prompt, and courteous throughout the entire process. They went above and beyond to ensure every detail was handled carefully and that we were 100% satisfied with the final result. Jerry and his team will truly exceed your expectations. Save yourself the stress and call Saddleback Carpet & Flooring--you'll be so glad you did! Don T.

Best pricing, best service and premium quality carpet. The installers were professional, detail…read moreoriented and thorough. I would absolutely recommend Jerry and his business to my friends and family!

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

I am so impressed with Michael's Carpet on Adams in Huntington Beach. I called them on Monday, and…read morethey were incredibly quick to assist. Austin met me at the property with carpet samples, which made the process so much easier. They also have a virtual app online that allowed me to see how the room would look with different carpet colors, which was such a helpful tool when making a decision. I was able to go into the showroom, discuss the color options, choose the carpet, and set the installation time for Tuesday evening at 4:00 PM. The installer arrived right on time at 9:00 AM Wednesday morning and was finished by 2:00 PM that same day. I was especially impressed with Lupe, the installer. He did a wonderful job, vacuumed the room, and completely cleaned up after himself. The whole experience was fast, professional, and easy from start to finish. I love supporting local Huntington Beach businesses, and Michael's Carpet truly delivered. Highly recommend!

Great selection of flooring options. Great team and great service!…read more Ricardo and his team fid excellent job at installing wood. Flooring on our upstairs part of the house, very easy to communicate, easy to understand our needs and requrements. At the end of the day, and a project they cleaned up very well and left eyerything back in its place. Would highly recommend this shop!! Lookforward to have you come back and finish our downstairs part of the house.

Dave does amazing work! He stretched and straightened the carpet in all of my bedrooms and after a…read morethorough cleaning from another contractor, my carpets look and feel brand-new. Thank you Dave, highly recommended!

Dave did a beautiful job repairing our kitty damaged carpet stair steps! He responded promptly to…read moremy request for a quote and arrived on time the next day ready to complete the job. Fortunately we had remnants he could piece together. We appreciated his professionalism and most excellent fast work with assistance from his daughter. So nice to have our stairs looking good again especially with out of town company coming in July. Dave is highly recommended!

Very professional and honest! New carpet installed with care!…read moreJustin's quote was very reasonable and he measured accurately without a lot of overage or waste.... Unlike another local Carpeting store that over measured by 30%!! Very genuine and good owners and staff.

I decided not to move forward with this company after the consultation and quoting process. I was…read moretold they work with MSI, but the hardwood in my original quote was from a different supplier. I then went to MSI myself and selected a hardwood with a lower price per square foot, only to receive a higher total quote. When I asked why, I repeatedly did not receive a clear explanation from the person, only that they were different suppliers and that "sometimes it is just how things are priced." I was offered a phone call to "explore" further, but was not given a clear written breakdown of the difference. The proposals themselves also lacked transparency, with no price shown for any line item but essentially one lump sum at the bottom, making it difficult to understand the actual costs or what caused the price change. For a project of this size, transparency in professional work is important to me, and that was lacking here. I'm glad I decided not to go with this company.