Taylor was amazing and spent time building me the perfect hat! I highly recommend The Rancher Hat Bar! read more

Rancher Hat Bar - Taylor building my hat! - Hats Near Me - Dallas, Texas

I had a really disappointing experience here. My partner and I walked in and spent about 10 minutes browsing, and not a single employee acknowledged us. No greeting, no "we'll be right with you," nothing. The staff looked right at us multiple times but acted as if we weren't even there. It honestly felt very unwelcoming and a bit snobby. When you walk into a retail store, especially one that sells higher-end items, basic customer service should be the bare minimum. A simple hello or offering help goes a long way. Instead, the atmosphere felt cold and pretentious, like we were inconveniencing them by being in the store. After waiting around and continuing to be ignored, we decided to leave and went across the street to McKinney Hat Company. The difference was night and day. We were greeted immediately, the staff was friendly, helpful, and genuinely welcoming. Because of that experience, we happily purchased three hats there. It's unfortunate because we were fully intending to buy hats here as well, but customer service matters. If the staff treated customers with a little more kindness and professionalism, they'd probably make a lot more sales. As it stands now, the experience felt snobby and uninviting, and we won't be returning. read more

One of my daughters went to their location in Nashville but didn't have time to purchase. She was excited that there was a location in Dallas so she could buy one. Her sister also got one. I was a bit concerned that it was going to be super expensive after pricing a custom hat at a different chain store in Prosper. The other store was like $10 for each branded item and $15 for a ribbon. Rancher Hat Bar included the brand for free. They had a deal this week that was 15% off. My family said they didn't get the person's name that helped them but that she was so nice and really went out of her way to make sure they were taken care of today. read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

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I took my daughter and her friends here for her 16th birthday to do a hat experience. They all really enjoyed it. Just make sure you go with a budget in mind unless you really do not care. But the staff was friendly and extremely helpful with choices and color schemes. Highly recommend as a fun night out with the girls too! read more

Jade is amazing. What a fun experience!! Highly recommend paying a visit here with your girlfriends for the coolest custom hats read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

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A custom rancher hat bar - how cute! This place was so cute and had so many options as to how you could customize your hat. I didn't purchase a hat, but my friends did. You can also get a custom bracelet or necklace as well. The service was great - I recommend to stop by early before they are busy. read more

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I was lucky enough to work with Lexie to make my hat. The experience was everything I had hoped it would be! They have a large selection of colors and styles of hats and additions, so it can be overwhelming, but it was so nice to have someone there to help guide me. I told Lexie my style, and she offered up items I may like. We picked them out together, and she used her creative eye to make it all fit together perfectly! I am in LOVE with my new hat and cannot wait to wear it out tonight! read more

Rancher Hat Bar - My one-of-a-kind hat! - Hats Near Me - Dallas, Texas

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Drove from Oklahoma to build a hat! Had the best time and Taylor was amazing! Go get a hat!

I have been wanting a custom made hat forever! Martha at Rancher Hat Bar brought my vision to life. I love, love , love my hat and the whole experience. Excellent customer service and quality of materials. read more

Rancher Hat Bar - My custom made hat! - Hats Near Me - Dallas, Texas

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We came here to check them out to see if we wanted them to host our bridal event for my niece. My niece and I wanted to make a custom hat and my other nieces got bracelets made. The two Taylor's assisted us with our custom hats and were so good with my niece. You can't put a price on memories. read more

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They did an amazing job! Great service and so nice such nice workers! The most Perfect hats!

LB was amazing! He helped put all of our hats together and had them looking fabulous! Will definitely be back! read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

I had the please of working with Krystina at the Nashville location. When I tell you she was not just amazing but she literally helped me through the entire process from sizing pricing and even helped me find the best hat for my complexion. She was attentive and helped me bring my vision to life for my hat from ribbons to charms and florals. She offered suggestions and helped me work through all the thoughts and visions I had in my head. She was SO friendly, and not just professional but like actually friendly, such a warm soul and was so kind! I could absolutely see her running that place one day!! thank you so much for a wonderful experience and I will absolutely be back not only because I love the store but because of Krystina and the way she made the experience so fun! read more

Absolutely amazing experience from start to finish! Sophie was so helpful from the style of hat to nailing every accessory! Such a fun experience with all my girlfriends! read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

So accommodating & so many cute options 5 stars...OBSESSED!!! Will def be coming back again; be sure to ask for Kaitlin and Logan, they are absolute sweethearts. Great new Dallas Staple! read more

Rancher Hat Bar - Cowgirl & trucker hat - Hats Near Me - Dallas, Texas

Sophie was awesome! She helped us pick out the perfect hat with her custom branding ideas to personalize our hats. They had tons of adorable trucker hats and embroidered hats that you could customize as well with so many options to personalize your hat however you want. Will definitely be returning for my next hat purchase!! read more

so much fun! We loved every minute of our visit and got 2 new hats! Definitely recommend a visit! read more

Sophie was amazing - I did a custom hat with crosses and it came out better than imagined read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

The Staff were amazing and They customized my hat! I love it! they were even able to get my friend a hat as well. they were very patient and very helpful. I will definitely come back again to buy another hat. read more

Such a cute store with plenty of options to make your hat your own! They were very friendly and helpful! read more

Rancher Hat Bar - Hats Near Me - Dallas, Texas

Krystina was amazing and really worked out a beautiful band and was so patient with all the decisions for my wedding hat!

I absolutely love my hat! All the girls are the sweetest ever had the best time making my hat (:!! Best experience.

Cydnee was super helpful. The shop has a lot to choose from (anything from trucker hats, clothes to cowboy hats). This will be my go to spot for custom hats going forward. read more

I've been here twice and they're always so nice! they're also so helpful with designing the hats and necklaces!

Amazing customer service and wide variety! The overall experience is fun in a pick your adventure way.

Great selection of hats, friendly and helpful staff- cute idea for a birthday or girls trip!