I live in Northern Virginia but have been to Pendleton dozens of times over the years to visit my…read moreolder sister. On recent trips, I have gone to Zimmerman's for various items needed for my sister's house. I love the personal service I get as soon as I walk into this business. No walking up and down aisles looking for WD40, furnace filters, etc. Got a question? You'll get a friendly answer. We need more of these local businesses on Main Streets across North America to survive and thrive. While in Pendleton, I'll never go anywhere else. Why would I?

I said go to Zimmerman's first to get it, as they're just the best and they'll probably have it…read more They had it! And what they had was good quality. No competition elsewhere.

Best staff ever!!! They know the store and the local community. Best hardware store. From hardware…read moreto outdoor goods! Home, garage and garden. A good place to get what you need.

From the owner: Appliances, tools and everything you need for home improvement and maintenance. Lawn and garden…read morecare. Guns, ammo and other sporting goods. Services such as glass cutting, screen repair and small equipment rentals.

If needing specific items such as paint supplies and screws not found elsewhere would go to. But…read morelately unprofessional staff that make you feel uncomfortable, such as talking loudly about unrelated opinionated non work topics and speaking badly about other employees in front of customers.

Extraordinary help today from Alan and Simon at the La Grande Ace Hardware. I had a ski boot with a…read moredamaged buckle and these guys went over and above the call of duty to help me figure out a solution. I'm very grateful. Great service.

I buys a few gats, that's no secret. A few weeks back I buys a Ruger rifle here. Takes a week or…read moreso to get it cause it's a special order. Mama always said I was special. The rifle shows up, I pays for it and goes to see if it will go bang. It does a time or two then it pukes out it's own extractor. I brings it back to ACE and asks to get my money back. She says they don't do that and it says that right on my receipt. I can come in next week and talk to the manager if I want to or they'll mail the rifle to the idiots who built it at Ruger for me next week. (that means I have to pay for another background check if it ever comes back). This isn't something I picked up at a yard sale, it's a brand new Ruger rifle. I takes the POS to a local riflesmith, I bought it to shoot it after all, not have it in transit for days and days. He fixes it in one day for me, back I goes to the range where this Ruger junk pukes it's extractor again. My riflesmith says send it back to the factory it's got some serious problems. I decides that this Ruger like the previous Ruger I bought brand new is more useful as yard art than shooting ammo and determines I can cut it into pieces and weld it to a frame and hammer it in my front yard. The folks at The Oregon Trail Trader where I usually shop convince me they will send it back to Ruger, have it repaired etc. I does that. It came back today. I traded it to them, lost a bundle on magazines, ammo, scope, parts and accessories I had purchased for it. Here's the bottom line, If I had purchased it from The Trader they would have given my money back when I came back with it, or given me another rifle. No hassles about either. They absolutely would have resolved this defective gun immediately to my satisfaction. I've had that happen in the past here. Even Wal Mart will give your money back on junk you buy there if you take it back. Here's the real bottom line. If you're shopping for firearms go to The Oregon Trail Trader where Customer Service is the order of the day everyday. And if you're thinking about anything built by Ruger, just say NO!

Not the "helpful Hardware man". My husband ordered a Weber rotisserie for our Weber barbecue. We…read morepicked it up November 22. It is defective. The bolts loosen constantly and no amount of tightening will make them stay. The rotisserie falls apart and the food threatens constantly to fall off. The only way to find this out was to use it. My husband tried to return it today, Nov. 27, 5 days after purchase, but the Ace employees say they won't take it back because it is used. He had cleaned it up and re-boxed it for return. The Ace employees claim that Weber won't take it back. We bought the Weber barbecue this past May at the same Ace store to "shop locally". It didn't come with a rotisserie and you have to buy it separately. They are not standing behind what they sell. If Weber won't take it back because we found out that it is defective by using it, they don't stand behind their products either.

I love it here. Come see me for a kitchen design. One stop shopping. Great friendly staff, clean…read moreand bright.

I've had so many positive experiences at this Home Depot that I have to share my most recent visit…read moreand the excellent service, respectful and caring assistance I received. A gentleman named Jake I stopped near the entrance and asked if he could help me as I had a dilemma that I hadn't been able to resolve on my own with a fancy shop vac I purchased there a few months back. He walked me over to the shop vacs & I pointed out the one I purchased and he walked me through the three areas on how to resolve my stalled situations on that model. Hands down the most polite and tolerant employee. But I've seen this with other employees there over these past 2 years or so. I feel we are so fortunate to have this business here and the management is doing a great job with employees chosen and the overall all staff attitudes and Top Notch Customer Service. Hats off to you all!!!

Surprising selection and it is a store I recommend as it is not a box store. The people care about…read moretheir customers.

Friendly knowledgeable staff, well stocked for most home projects ,hardware, plumbing, tools,…read morefencing, garden supplies. Has a good supply of animal care supplies, vaccines and medicines. I fenced my yard and many other large home improvement projects thanks to them.