Awesome, honest and reliable. Can't say enough about Lenny and his guys!…read moreCalled in the morning and needed an alternator picked up by 3!

TL;DR: They seem like nice people who can damage your car or make it unsafe by improperly torquing…read morethe lug nuts, as they did twice with my car. Tires were also overinflated to random pressures. They're highly reviewed and seem like nice people, so maybe my experiences are the outlier. You decide. LONG VERSION: Some needed context: I check my lug nuts after every service because years ago another shop returned a car with lug nuts so loose that I had to pull over because the wheels were making noises as I drove home. Anyway, United Tire had a promo for a free alignment and could install tires the next day. I'd gotten an alignment and tire rotation there a few years ago but they didn't tighten the lug nuts properly - almost every one needed to be tightened. One wheel's lug nuts were so loose I could turn some by hand. I called and Lenny was apologetic and thanked me for letting him know and said something to the effect of "Ugh, I just talked to him about that!", so it seemed like an ongoing thing but I hoped they'd gotten it sorted out by now. Fast forward to now and after getting home I checked the lug nuts and they were WAY too tight this time. The spec is 94 ft-lbs, and my torque wrench doesn't measure breakaway torque, but with 14-in breaker bar it took almost all of my 185lb weight to loosen them. I jacked up each wheel and loosened and re-torqued them all, alternating between nuts and loosening in tiny increments to avoid snapping them. Unfortunately, one stud probably needs to be replaced because it has damaged threads that bind. The tires should be inflated to 32 PSI, but when I checked them cold the next morning they varied from 35-39 PSI. So another thing I needed to redo. United Tire offers lifetime tire rotation and while that sounds great, I don't know if I can take advantage of it. It doesn't save money to get free tire rotation but then need to replace damaged studs or lug nuts. If they could just tighten lug nuts properly, I'd probably keep going there. But they failed twice in different ways. And if they can't torque lug nuts, can I be sure the alignment was done right? After the free alignment I need to keep the steering wheel turned a little in order to go straight. It wasn't like that before. Every nut or bolt on a car can be over or under-torqued. This is the most basic stuff and unfortunately they've disqualified themselves for me. But maybe I'm the outlier.

Battery died and my car was towed late at night to Lancaster Ave. location. When they opened at…read more7am, I spoke with Donny who said they could do it in an hour...I had an important client to meet in NYC at 11:00. They completed on time and I made it to my appt which was best one this year. Grateful.

Trash they messed my car up maybe they need to stick to tires I got spark plugs changed and it…read moreturned to a nightmare I couldn't take my family out on July 4th and the 5th it was towed to Firestone which is they partner they both the same company and they told me it was a cracked spark plug put in my truck and I drove around on it the day of it was replaced so I'm confused on how u didn't see a Crack or how u didn't feel it Crack when u was screwing it in so I take my family up pennstate the following weekend after Firestone fixed the issue and pennstate is 3hrs away 15 min b4 I get to my location check engine light came back on i got my family with me and I got to figure out what's going on b4 I drive 3hrs back this is just crazy I will never trust a big corporation again I had my car inspection a week b4 this spark plug change so there where no issues at all other then I knew I was taking my family on a long drive so I wanted to get all my routine car stuff done so it won't be any issues and I'm going threw this still haven't heard from area manager about the bad spark plug and who is the say the code I'm getting now from check engine light is from me driving with that bad spark plug

Mr. Kenny and Jim are fantastic! Great establishment and extremely attentive courteous to all…read moreconsumers that visit this establishment.

Their technician is knowledgeable. Didn't try to over sale me on unnecessary work. The place is…read moreclean and friendly. Overall satisfied.

The service I received was very solid- callbacks were easy, getting estimate emailed was easy, they…read moreworked great with the insurance agent and had all the options ready to review. Everything you would want in a car service store. My only drawback is they overcrowd their parking area consistently and started the work without my specifically saying. It worked out fine in the end but it was frustrating. I appreciated the service, the quick turnaround and fair pricing.

i can't say enough about the owner Joe Palmer and his right hand man Clarence…read more True profesionals in every way.I had a real bad problem with my brakes.They took my car in within a hour,worked on it and fixed it.I was expecting a huge bill for brake shoes ,calipers etc,etc.It turned out to be a worn brake hose.They could have taken me for a shitload of money but they were honest,honest,honest. Regarding the Jamie L. review he is full of shit.I was at the store when Jamie L. called and Joe Palmer had him on speaker phone so i heard the whole conversation. Joe P. told Jamie L. he couldn't pass the car because the wipers could not remove the sap on the windshield and that the wipers just made the sap worse. Joe P. told him he could buy wipers anywhere and put them on in his parking lot and if they got rid of the sap he would pass the inspection. It is my opinion and my first amendment rights to say Jamie L. is a spoiled little baby when he doesn't get his way. I gave Joe P . a standing ovation after he hung up because of the way he handled the baby.Professionalism at it's best P.S.Just so you know Jamie L. all the phone calls to Meineke are recorded.It is the first statement on the recorded message when you call Meineke. Johnny B

Scammers! BEWARE! Went for a state inspection and they failed my inspection for my wiper blades. It…read morehad rained all week and the wipers were completely normal. Whether you pass or fail you have to pay the same price for the inspection so you are almost forced to buy their marked up wipers. SCUMBAGS

Got an oil change Saturday night. Got home parked the car. Then went to start it back up the same…read morenight and the car wouldn't start. It said low oil. The car wouldn't even start. So I had to take my other vehicle to 7 eleven just to pick up oil. I only got an oil change. How was I low on oil after my oil change? I will be going in there Monday.

I have been their customer for a while, but very disappointed our last trips to their shop. My wife…read moreand I brought cars for tire change. When received our cars back, wheel mounting lug nut bolt were miss threaded. Had to install new. Also my security lug nut was missing. That happened on our both cars. I brought it back and they fixed it. I figure I gave them another try. Took my car for alignment. Sat there for almost 2 hours. Guy in the front gave me my keys back and said that technician could not get my alignment done. When I took my car somewhere else, they told me rod threads were stripped and one bolt was lose. I could of been in the car accident, if that mounting nut came off! They are hiring not a qualified people to work on cars! I would suggest to stay away! Concerned customer!

I made an appointment online for an oil chandler and selected "I don't know what kind of oil I…read moreneed" he took the car did the oil change but never asked what oil I was getting. he came out and said my bill was over $100 because it is synthetic. I told him that he never asked and I never get synthetic. he tried to say that's what the appointment said but when I told him it wasn't true he sighed and said I'll do the ticket over. no push back or anything. he really just tried to get me out of over $50. Scammers

Great team of people and all are professionals to a T…read more LOF + front brakes In and Out Quickly:)

Quick and affordable. I get all of my non warranty repair work done on my Acura at this location…read more Nice waiting area, free coffee and cable. I thought they only did oil changes. They can handle just about anything. I might end up buying a Ford next time. Friendly staff.

My family has been using Paoli Auto Repair for years and they are always great to work with. Up…read morefront with everything that needs to be done of the vehicle.

The reviews are real, this is small local but very dependable spot. I needed a new spot after…read morefinally getting tired of my other place devolving into one of those "always needs something different fixed" overpriced chains and decided to go with a local known place- and am completely relaxed and confident. They were prepared, went over every option and gave well informed guidance. Completely polite and simply run a business efficiently. I finally feel like my car is getting cared for without unnecessary hassle. So glad to have a local place to depend on.

They were great. I was in a tough spot with a tire leak and a long trip that I had to leave for…read moreimmediately. Easy to schedule online. They were open till 6. made the appointment for 5pm. they got me in immediately, early. Everyone was professional and efficient. Showed me the issue, gave me options and got me on the way quickly. No hard sell. Well staffed and, although they were busy, everyone was courteous. Would definitely go there again.

I came with a slow leak in one of my tires. They patched the tire and got me on my way. They…read morealso did a safety check on my car and found my oil was low. Very happy with their service

Best of the best, tell EVERYONE about this towing option! It was a rainy Saturday and the phone…read morewas answered professionally, service came quickly, and they were obviously an expert in all things towing. They offered to replace the tire, they offered to take me to any place in the area I wanted, and had ALL the tools needed to maneuver a tricky location. They were even able to process a credit card on the road. Out of a really bad situation, it was great to have a service to feel confident in. While you never want to have to deal with a tow, having one nearby this trustworthy is AMAZING!

I highly recommend Abel Brothers Towing. Everyone I dealt with was courteous and professional. I…read morespoke with Aaron a few times, after my daughter hit a deer, and he was very sincere and accommodating. I would definitely do business with them again, although I hope I won't NEED to! :)