Got an oil change Saturday night. Got home parked the car. Then went to start it back up the same night and the car wouldn't start. It said low oil. The car wouldn't even start. So I had to take my other vehicle to 7 eleven just to pick up oil. I only got an oil change. How was I low on oil after my oil change? I will be going in there Monday. read more

Scammers! BEWARE! Went for a state inspection and they failed my inspection for my wiper blades. It had rained all week and the wipers were completely normal. Whether you pass or fail you have to pay the same price for the inspection so you are almost forced to buy their marked up wipers. SCUMBAGS read more

Went in for a Oil change they pointed out I was overdue for inspection. Was handled professionally and quickly. Brian was a great guy and pointed out tire wear that would needed to be addressed before I could pass inspection. I was very impressed with this particular Jiffy Lube. read more

Long story, but I went to JL in Paoli to get my oil changed. Went in, and all the employees I saw were teenagers goofing around. I get my oil changed and go about my business. I start to notice oil leaking from my car onto the ground where I park my car at my house. One of my tires needed to be replaced, so I went to my local mechanic, and he said that I have an oil leak and he can put some fluid in to see where it was leaking from. After all that, it ended up that the oil filter wasn't tight enough. There goes $125.00. Jiffy Lube last changed my oil. Since the mechanic determined that the oil filter wasn't tight enough, it naturally must have been JL. I had my oil changed last week, and still no issues. Also. My son just got a message on his dashboard about no oil pressure and engine off. We took it to a mechanic, and he said the car had an oil leak, and after investigating, he determined that the oil filter was not on tight enough. I already knew the answer, but I asked where he got it changed at and he said JL in Paoli. We got the issue fixed at the mechanic and went to JL, and the counter person was very rude when the issue was explained, and we asked for a refund. The mechanic made notes on the paperwork after we got the issue fixed. The JL employee snatched the receipts and said he was going to make copies without even asking. He said we were not getting a refund. We got the receipts back, and my son is reversing the charges with his bank. This was a huge hassle, and my sons car could have died from driving with no oil. This JL is rude and unprofessional. Avoid at all costs. read more

Great team. Great service. Quick service. Clean facilities are clean. Team is knowledgeable.

when I arrived 10/13/23 it was just after 3pm. I understood it would be a busy time so I asked the attendant how long of a wait. He said 25 minutes. There was 4 people ahead of me. I waited for one hour and forty minutes. The staff were rude, seemed like I was bugging them and refused to answer any questions. The child ringing me up mumbled as he spoke. He had zero personality except that he was not interested in doing a good, simple quick job. The name jiffy was anything but. I'll never go there again read more

Quick professional service. Enough friendly banter and it seemed there was some good instruction and training going on. They were friendly and informative. Waiting room was clean, coffee, tv and mags available. Manager was awesome! Apparently an invaluable member of the regional team. read more

Just went in for an oil change now when I came in, there was nobody there that they were working on... I had a Ford bronco brand new... I felt it was taking a long time looking through the window. I saw the one mechanic holding a bolt in his hand, my hood was down. The other guy was in the car looking. I guess checking the panel to reset the oil they kept looking at the front of the car when they got out and I asked is anything wrong? The one guy I don't know if he was the manager who was helping out said they dread Ford Broncos coming in because the skid plate has 40 bolts on it they have to undo... I asked him if the bolt that the mechanic was holding in his hand, was my bolt that needs to go back in, and he didn't answer me... I looked up how many bolts were on a skid plate for 2024 for Bronco and it's 12 not 40 why would you tell me this? This leaves me very concerned... In two weeks I have an appointment at Ford to make sure the bolts and everything is correct on that skid plate... I will not be coming back to Jiffy Lube read more

I went in for an oil change and that's all I needed l. Without letting me get out of the car they said my back brake light was out. Fortunately they didn't have my filter so I went somewhere else who said my lights were fine. Don't goes to these guys they will run up a bill and find fake flaws. Saved 50% going to their competitor. They also recommended going to their one in KOP. They called them and told them to say the lights were out l. read more

I have been using for a number of years. They always do a good job. Overall I am very satisfied with their work. read more

Jiffy Lube - Oil Change Stations Near Me - Paoli, Pennsylvania

Had oil change and told them my car had all the maintenance it needed to include a 30,000 mile check. I stated at least 2 times that I only needed and wanted oil change. Everyone was very polite and friendly, however they suggested at least 4 things that my car might need to include 2 filter replacement and they showed me the filters they say they removed from my car and they were clean and looked new! Plus selling customers breeds a lack of trust, so if you go here prepare to be up sold and know exactly what your car needs.....After reading the reviews online I knew they had this reputation so I was prepared. However, you would think they would change their behavior based on reviews.....Also the synthetic oil was much more expensive than my regular mechanic and the only reason I went here, was my mechanic was busy and I was going on a trip. Based on the response I decreased my review to one star.....most of the reviews on here reference your propensity to up sell and even lie to customers by showing them filters that are not theirs.....seems you OK with this......but I am not.....never again..... read more

I had a basic (el cheapo) oil change over my lunch break. I was told it would take 45 minutes (there were a few cars ahead of mine) but it actually took about 70 minutes. Guys were friendly and seemed knowledgeable. Not too pushy about upgrades. I got a $10 off coupon from the jiffylube website so after taxes and discount I paid around $40.00. read more

2 words. NEVER again. Took my car in for a simple oil change. Did not leave with my car, as it had to be towed to Mercedes. The technician spilled oil on the belt, which then came off. They could not get it back on. 2 hours later...and I'm told that i need to get a rental. At 7:30 on a Friday night. And then I'm told that they will only cover $35/day for a rental. So they break my car, and then I have to foot any excess bill, including uber costs to and from the car rental place and the car dealership. It is completely unacceptable. Completely. And then I need to foot the bill and seek reimbursement. Not feeling super confident that I'll get any of my money back. I have never experienced any like this in my entire life. Ever. read more

Came by this location on 1/12 at 445pm. The workers said they just used the last toyota filter and wouldn't be able to complete an oil change that day. They said I can come in first thing tomorrow morning (a Sunday) and they would be able to complete the service because they will receive a part shipment in the morning. Pull up to center on Sunday afternoon to discover they are closed on Sundays. It's clear to me now that they close 5pm on Saturdays and simply didn't want to do the work right before closing. read more

Showed up at 10 minutes after opening, 2 cars in front of me occupying all 4 bays. Took more than an hour for an oil change. Instead of pulling all my filters to up-sell me, why don't your coordinate your Bays and do the work requested in a ....jiffy? read more

There should be n option of no stars. I've waited an hour to tell that the system was down and they could not take car of my car... i gave them another chance after being scammed with things that needed to be done in my car to overcharge me. No more chances Jiffy Lube in Paoli. read more

With a name like Jiffy Lube you expect fast service, however with speed you often sacrifice quality - that is not the case here! I arrived at 7:45, 15 minutes before they opened and a team of mechanics greeted me readily. Lennie helped me from my car as it was still icy and they were just starting to salt - his assistance was welcome as I almost fell twice! My pre-opening arrival did not stop the mechanics from getting started! They pulled the car in and all three staff members got to work (At 90,000 miles there was quite a bit to be done!) Like the previous reviewer, it was nice not to feel intimidated in an auto repair shop! As a woman this happens all too frequently! I love cars and know my way around them so it would be easy to tell if I was being duped! Lennie was not pushy to make a sale. He told me exactly what I needed to do now, and recommended repairs to address in the near future. He even pointed out a flaw in the frame of my vehicle that could be a safety concern - I will definitely have that addressed and was so grateful that he noticed! He fixed a problem in my transfer case that had stumped two other mechanics in the past and all in less than an hour! So thanks Lennie, and I still owe you a coffee from Dunkin Donuts! read more

The staff is fast and friendly. I am sure they are fine on oil changes. However do not trust this location to properly do the A/C service. I started with cool air coming out of my A/C and left with hot air blowing. Found out afterwards the machine they hook up knows the job, but the staff have no idea. So if the staff make a mistake or if the machine is broken... you are screwed. I ended up paying Jiffy Lube $40 to blow my freon into the parking lot. Ended up having to go to a real mechanic to refill it. $40 + $70 (mechanic fee)... and am in the same situation I was in when I went there to begin with. read more

"Oh you don't have to go through all this trouble for me...but go on!" When I pulled into the parking lot the manager greeted me as I was exiting my car, took my keys and escorted me to the waiting area (sidenote: it was so clean, good reading material and these soft leather chairs, so relaxing) The only down side was the jiffy lube I was up and out of my chair in no time-- they cleaned my windows, topped off my fluids, vacuumed, and naturally changed my oil oh and they accepted the coupon I didn't bring with me (ooops). The fellas were polite and I had a wonderful experience. Can't wait til 3k miles I am going going back back to jiffy jiffy. read more

Absolutely never again! Went for a quick oil change. Then underwent significant high pressure sales push to add on other services. Agreed to a cabin air filter change. After seeing the $49.99 charge I checked the internet and found the filters cost $8-$9. I called to question the 500% margin and got a rude "That's what we charge." I certainly will never go back and will strongly advise anyone I know to stay far away. read more

Was awesome service quicky friendly and competent Just doing an inspection but made my life easy!

I love this Jiffy Lube! The people here are helpful, respectful. The Service is quick and well done.

The people were nice and courteous but they had me walk through a floor full of oil and it got all in between the grooves of my sneakers. This will obviously track into my car and everywhere I go today. Then I get in my car, realize they did not fill the air in my tires, they did not vacuum my car or clean the windows. Wonder what else the didn't do that I can't visibly see! Not happy! read more

There's nothing Jiffy about it. If you want to wait 45-50 minutes for an oil change, then this is the place for you.

AVOID. This Jiffy Lube location changed my oil and replaced my oil filter. Their failure to tighten the oil filter cover caused a slow leak, resulting in a visit to my local garage a week later to diagnose a loss in oil pressure. Patronize this business at your own risk. read more

I go to several different locations, however this location dos a phenomenal job. I had gone to a location out of the state that had done something wrong to my vehicle; the AM at this location went over and beyond to take are of my car on two occasions. He was very professional and patient with my situation. He apologized for the other locations mistake and took ownership for the company. I will absolutely be back to this location! read more

Went in for oil change and balance air in tires, 2 hrs and $301 later. Said need new brakes when it passed inspection 7 months earlier. ONLY NOW do they squeak!! Then still had turn around to have them put the air in the tires! Never again. I work down the street and will be sure to let everyone know TERRIBLE PLACE OF BUSINESS read more

Wow, I had great service here today! I went for a simple oil change, which is exactly what I received, and would never leave a review normally, but felt compelled as they were extremely warm and friendly, very efficient, and provided all the useful information I might want. I did not feel pressured or that they were trying to sell services I did not need, and thought they were overall great! read more

Came here for an oil change, they tried to upsell for replacement services i didn't need. They try to sell air filter replacement, transmission fluid, wipers to all customers. Other than the upsell the rest was good, service was fast. read more

The waiting area was freezing cold. It took forever to have the oil changed. So long in fact the car battery died from having the door open and interior light on. One and done will not return. read more

I have been to this Jiffy Lube probably about five times at this point (my most recent being today) and I have yet to have a bad experience. They are always incredibly friendly, quick, and informative. Everything that is done to my car is explained to me in detail (and in a way that makes it easy to understand). They always give me recommendations for my car but are never pushy about having them done that day. I will never get my oil changed anywhere else at this point. Thanks for always providing a great experience! read more

These guys are great! I went for an oil change & they went over & above. All of the people were friendly & the place is clean & comfortable while you wait. You can tell that they are well versed in company policy. Definitely my spot from now on!! read more

I heard from the manager, Jason, today. He addressed my concerns and I feel much better about the situation. This is what true customer service is. I will be a return customer. read more

COMPLETE INCOMPETENCE. DO NOT GO HERE. Here's the true and absurd story of how bad and ultimately dangerous this place is: brought car in for simple oil change and oil filter change. A couple days later, just before a planned 2 hour drive on the highway, luckily I notice large oil stains in the driveway under the car. Check dip stick- totally dry. Clearly, all the oil has leaked out. So I put in a quart and prayed it was safe to drive back to the Jiffy Lube for them to see what mistake they made and fix it. They check everything, they say- all is good they say. Caps on. Filters in correctly. The leak, they tell me, is coming from the Turbo - an area they don't go near- something about the oil passes through the turbo system and that is where the leak is. I say-"seems like quite a coincidence that my turbo would start leaking RIGHT AFTER having an oil change by you guys." The manager insisted everything they did was fine- "it must be a coincidence." They checked it all- everything was right and fine with the job they did, they said. Its the Turbo. Our work was all perfect. So the car continues to leak oil, and I get it TOWED ( because clearly it wasn't safe to drive a car that was spilling oil as the engine could seize up) from Jiffy Lube to the Volvo dealer down the street. And guess what? One look from the Volvo mechanic showed that The oil filter that they had installed at Jiffy Lube...just wasnt screwed in tightly! That was it. That was the whole issue. Took the Volvo guy 10 seconds to figure that out. Which means the geniuses at Jiffy Lube not only didnt screw it in correctly the first time, or quality control it before it left, they also lied or didn't do it right the SECOND time either! Knowing that oil was spilling out! Unreal. Pathetic. They also apparently didn't know what side of the car the oil filter was on!Wasted my entire day with this place. Could have seized up my engine on the turnpike and ruined the car. They literally have ONE JOb- do an oil change correctly. And they botched it. Twice. Unbelievable. read more

These guys are great! Stopped in yesterday because my temperature gauge was off the chart hot and they immediately took my car in, filled the coolant (which I'm embarrassed to say was empty!), and I was on my way home in minutes! They were so kind and concerned for my safety! I haven't experienced that kind of customer service in a very long time. This is my new oil change place! Thank you for restoring my faith! read more

Thank you to Mark(manager) and his team over at the jiffy lube in Paoli. They provided excellent service to my car and me the customer. With two cars ahead of mine I was still in and out within 30 minutes. All future oil changes will be taken to this location. read more

Great experience here! Malik went above and beyond. I will return!

Went here March of 2016 for an oil change and they told me I needed my transmission fluid replaced (which was true). They charged me for it but never did it. Unfortunately I was only in town for the weekend and didn't realize they hadn't changed it until I was 8 hours away. Luckily another Jiffy Lube near me changed the transmission fluid without charging me. Hard to know whether this was an honest mistake or they were intentionally scamming me but either way, they charged me almost $300 for something they didn't do. read more

I have been to this location about a dozen times. Service has been very consistent. They do offer additional services to up sell you a bit but have never really "pushed" to hard. They do point out the recommended services from the manufacturer so it's at least informative. They clean the windows and vacuum which is a nice plus. No complaints. read more

Never ever go there again. Simple oil change!!!! Trying to upsell Unnecessary services. Ladies please do not go there you will end up change everything not necessary. I saw a lady change two belts totally unnecessary. They are smiling but take your money. read more