A big zero for Orkin and their virtual assistant on the phone. Scheduled an inspection, filled out…read morethe online forms, and then no show, no call at the scheduled appointment. Turns out Orkin Fayetteville never heard from Orkin to schedule my appointment. If you just had a human answer the phone, I'd have termite service from Orkin right now.

Orkin has excellent service. Also is very professional. The best pest control aroundread more

Wonderful service!…read more Jacob came out not long after I called and did the initial walkthrough and proposal. Very helpful and knowledgeable. Today Travis and Justin did the squirrel removal/barrier process. They also were professional, friendly, and knowledgeable. I really appreciate their promptness and their assistance in dealing with this problem. I highly recommend Breda in Loganville. Superior staff!

After one treatment I saw a huge improvement! Mike was thorough and informative. Would definitely…read morerecommend.

Wayne was so wonderful to talk to and book with. We look forward to using Kuma for years to come!…read more After being approached by *other* companies that lie repeatedly, this company has been the exact opposite so far and we are so glad we found them!! Straight forward, easy to reach, quick, and kind Thank you Wayne!

Located them on Thumbtack. Immediate response to my inquiry and was able to get to me within a day…read morewhich was important based on my need for ant control. Wayne was very helpful in getting me scheduled and Demarco did the service and listened to my concerns on areas to treat and was very nice. I see the treatment already working. Recommend for use.

Great job on this project they work hard for it and a lot of success for them who will need a job…read morereal quick let quick tec work far you

Summerhill phone representative hung up on me after I did not buy a service plan. The initial cost…read morefor service was not applicable for the service I required.

I've been using North Fulton Pest Solutions for more than 8 years, and they've consistently…read moreprovided outstanding service. Their technicians are always friendly, knowledgeable, professional, and respectful of both my family and our home. Communication is excellent. They send convenient SMS reminders, appointment confirmations, check-ins, and follow-ups, so you always know what to expect. On rare occasions when an issue needs additional attention, they're quick to come back for a no-cost retreatment, which shows they truly stand behind their work. Reliable service, great customer care, and a company that genuinely values its customers. I highly recommend North Fulton Pest Solutions to anyone looking for a dependable pest control provider. Five stars!

Prompt, good communication, got rid of my rodents even though it took multiple visits. Fair price…read morefor the amount of time they spent on my service.

Have had the same service person for many years and he is attentive and always has a smile! Will…read morepoint out things that we may need to check out (ex., we had rat holes in our yard once, we had some deteriorating dirt near our home foundation on one side, etc.) while doing our quarterly service. Always gets back to me if I need help (ex., we're suddenly seeing ants in the kitchen, and once we had a mouse problem in the basement, eek!). He does a great job and it's very reasonable for this area. Highly recommend!

Very friendly knowledgeable and professional with reasonable prices....I would highly recommend…read morethem if you need Termite treatment of pest control at your home. They service my business as well and keep all my employees happy about the break room

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

Run Away from Active/Rentokil/Terminix…read more I've had service with this company for years. The first two techs I had were fantastic. It's been quite literally nose-dive downhill ever since. Poor tech behavior (I've had to have one completely barred from my home). Inspectors who don't fully do their job. While I appreciate hearing - in 3-hour detail standing in my living room - about your Frenchie breeding business, you didn't take a single note to get me the estimate on the work I needed done. It took 3 months to get somebody to get me the estimate so I can get the work done. The second inspector told me it was bc the first one thought he couldn't close a sale. Clearly he doesn't know how bc the second one got the business, no problem. The two people who have always been professional & consistent: Princess & Stacy. I appreciate you both. But this takes the cake: Finally got the work done. Well, partially, bc the 2nd tech that was supposed to show up & help Stacy never showed, so the work isn't complete. But what did Active do? They charged my checking account - ON CHRISTMAS EVE - for the ENTIRE amount of the work (a 4 figure job, for reference) to my checking account instead of the GreenSky financing account I opened to pay for the work. CHRISTMAS. RUINED. Liquid cash? Gone. On a holiday. Account in SHAMBLES bc you better believe the rest of my bills continued to pull from the account. Disaster is not even the word to describe this. I called at least 5 times + multiple emails to get somebody to call me and face me to deal with this. Nobody ever called back. You can't contact someone local at "your local pest control experts" (that's what's on the phone greeting) to deal with it like adults. No urgency in fixing THEIR ERROR for a contracted, years-long customer. I used to be able to speak to someone in the local office. Their new phone system doesn't allow that. You can only have customer service send a message to ask them to call you back. So much for that "local" part. Imagine behaving like this when running a multi-million dollar business where you just acquired/merged with Terminix to make you even bigger? You don't DESERVE to be bigger. You deserve to be sanctioned. And you absolutely deserve this review. I'll eventually be switching companies but considering it's the holidays & I don't have my money back yet or the mental energy to do this error-correcting labor, it's not at the top of my list. Will be on the lookout for New Years specials from their competitors though.

I hired this contractor to perform work at my home and paid for the agreed-upon services…read more Unfortunately, the project remains incomplete despite multiple attempts to contact the contractor and request that the remaining work be finished. I am disappointed because I trusted that the job would be completed as promised. I would still welcome the opportunity to resolve this matter and have the work finished. If the contractor returns and completes the project, I would be happy to update this review to reflect that outcome. My goal is simply to have the work completed that I paid for and to bring this matter to a satisfactory conclusion.

Wesley is such a hard worker! He listens to and follows instructions and pays attention to details,…read moreincluding cleanup and making the yard look immaculate (or whatever task he is hired to do)! Strong, trustworthy, conscientious, friendly, respectful and willing to help out in any way possible, I very highly recommend Wesley Bell! He is my go-to handyman.

Thank you I am…read morecurrently renting a home in Dallas Georgia where I'm responsible for pest control. I thought I could manage with the DIY kit I bought from Facebook and all that it killed were crickets. It wasn't until I found a wasp nest under one of the alcoves on the front of my house and having to kill a spider, with babies pouring out of it that I finally realized enough is enough!! My sister lives in the area and recommended a chain service, but I found their online reviews to be consistently negative. So, I did some research on Yelp and Google and found Hole-In-One Pest Solutions. I wish I had called earlier as I continue to put this off despite having additional spiders coming through various cracks, corners, doorways, etc. The customer service representative was extremely helpful and kind. Super easy to talk to and helped me set up my first pest control appointment. I've always lived in an apartment so I've never had to deal with this before. I appreciated her patience and compassion as I explained my terrifying wolf spider story. Within just a couple days (due to my schedule) I had a tech out at my place. He listened attentively to the issues, and after a walk around the perimeter we agreed to a treatment plan and price. (Side note - a big turn off and red flag for me is when companies try to guilt or scare you into a subscription or additional services. This was NOT the case. Thank you for treating me fairly and not taking advantage of a first time homeowner/renter. I will always respect the integrity of a company that stands behind their services and work to create value added packages without the over the top sales pressure, and that starts from the top, so kudos to your management!!) When I say (my tech) Trace Barron went above, and beyond, he went above and beyond...stay tuned. - Laid down traps inside of my garage - wore shoe covers when coming indoors - cleared away existing spider webs from outdoor areas for me - washed down windows where pesticide had dripped down on windows from wasp nest removal Thank you Trace for caring about me, my home and my dogs. More importantly, thank you for ridding my house of those god awful eight legged creatures. I truly appreciated your compassion and attention to detail. I would recommend Trace and the team at Hole in One Pest control to anyone in their service area. I promise you won't be disappointed.

I contracted with Peachtree Pest Control's Wildlife Division earlier this summer, and unfortunately…read morethe experience was defined by poor scheduling, communication failures, and bad follow-through. The sales process was smooth, although in hindsight I believe I may have purchased more than I needed. After that, the problems started. Regular pest-control technicians were sent to my home even though I had contracted for wildlife services, and these technicians could not perform wildlife work. They also confused appointments, including sending a technician when I had never been told a visit was scheduled. When the wildlife work was finally scheduled, I took off work to be home. The crew arrived and told me the electricity to the house had to be disconnected before they could proceed. No one had told me that in advance, so the appointment had to be rescheduled. I then arranged with the utility company to disconnect my power and took additional time off work. When the next Peachtree technician arrived, I was told the power did not actually need to be disconnected. The work was completed while I was left sitting in a house without electricity waiting for the utility company to return and reconnect service. I was also told they would return in about two weeks to remove the one-way wildlife exclusion device installed on the house. Instead, it remained there for roughly two and a half months and was only removed after repeated calls. Eventually, I canceled the service and repeatedly asked to speak with management. I called approximately six times. I eventually spoke with a field manager who was already familiar with my property because he had personally come out to remove the exclusion device. He said he would escalate my concerns to two people above him and that someone would contact me. That was about a week ago, and no one has. At this point, I have given up trying to get the company to address the experience directly. My dissatisfaction is not based on one mistake. It is the cumulative result of the wrong technicians being dispatched, appointment confusion, unnecessary loss of electrical service, multiple days of missed work, a promised two-week follow-up taking roughly two and a half months, and repeated difficulty getting management involved. Whatever the underlying cause, my experience with the Wildlife Division was far more difficult and time-consuming than it should have been. I would recommend using anyone else.

I reached out on a holiday and Terry responded and came out to see what was going on. I suspected…read morethat I may have had bats in my attic and he confirmed. Two days later the bats have been removed, everything secured so they would not be able to get back inside, and everything cleaned up. This has been one of the best experiences I've had with a service provider in a very long time! I've already recommended Pyramid Exterminators to a friend needing service and I recommend them to you as well!

Quick response time on the weekend!!! They came out and destroyed an underground yellow jacket nest…read morethat was found on a Saturday. From the time we made contact to job completion was about four hours (super quick turnaround time). I thought the price was fair and they honored their work by giving me a guarantee. Thank you to the Pyramid team and especially Terry for setting everything up!