A big zero for Orkin and their virtual assistant on the phone. Scheduled an inspection, filled out…read morethe online forms, and then no show, no call at the scheduled appointment. Turns out Orkin Fayetteville never heard from Orkin to schedule my appointment. If you just had a human answer the phone, I'd have termite service from Orkin right now.

Orkin has excellent service. Also is very professional. The best pest control aroundread more

I originally posted a review that was less than favorable for this company. I was highly…read moredisappointed and dissatisfied with the process. Immediately following my post the owner of the company stepped out and was accountable for my customer experience. Not only that, he contacted me directly to listen to my concerns and proposed a number of ways to make it right. In addition, he had his best service tech and team come out to inspect the work and make any improvements necessary. I was very impressed by that and the follow up by his team. He continued to reach out to make sure I was satisfied. That's how you run a business and I am pleased to give him and his company the highest rating. As he mentioned, they're not perfect, but they made every attempt to get it right and make sure I was satisfied.

Wonderful service!…read more Jacob came out not long after I called and did the initial walkthrough and proposal. Very helpful and knowledgeable. Today Travis and Justin did the squirrel removal/barrier process. They also were professional, friendly, and knowledgeable. I really appreciate their promptness and their assistance in dealing with this problem. I highly recommend Breda in Loganville. Superior staff!

Wayne was so wonderful to talk to and book with. We look forward to using Kuma for years to come!…read more After being approached by *other* companies that lie repeatedly, this company has been the exact opposite so far and we are so glad we found them!! Straight forward, easy to reach, quick, and kind Thank you Wayne!

Located them on Thumbtack. Immediate response to my inquiry and was able to get to me within a day…read morewhich was important based on my need for ant control. Wayne was very helpful in getting me scheduled and Demarco did the service and listened to my concerns on areas to treat and was very nice. I see the treatment already working. Recommend for use.

Summerhill phone representative hung up on me after I did not buy a service plan. The initial cost…read morefor service was not applicable for the service I required.

Great job on this project they work hard for it and a lot of success for them who will need a job…read morereal quick let quick tec work far you

Prompt, good communication, got rid of my rodents even though it took multiple visits. Fair price…read morefor the amount of time they spent on my service.

We have used North Fulton Pest for 30 years since we renovated this historical Mill house built in…read more1853 to keep it free from pests like termites. Great company with professional employees from the front office setting up appointments to the field techs who are always knowledgeable and hard working. Highly recommend this service.

Have had the same service person for many years and he is attentive and always has a smile! Will…read morepoint out things that we may need to check out (ex., we had rat holes in our yard once, we had some deteriorating dirt near our home foundation on one side, etc.) while doing our quarterly service. Always gets back to me if I need help (ex., we're suddenly seeing ants in the kitchen, and once we had a mouse problem in the basement, eek!). He does a great job and it's very reasonable for this area. Highly recommend!

Very friendly knowledgeable and professional with reasonable prices....I would highly recommend…read morethem if you need Termite treatment of pest control at your home. They service my business as well and keep all my employees happy about the break room

Run Away from Active/Rentokil/Terminix…read more I've had service with this company for years. The first two techs I had were fantastic. It's been quite literally nose-dive downhill ever since. Poor tech behavior (I've had to have one completely barred from my home). Inspectors who don't fully do their job. While I appreciate hearing - in 3-hour detail standing in my living room - about your Frenchie breeding business, you didn't take a single note to get me the estimate on the work I needed done. It took 3 months to get somebody to get me the estimate so I can get the work done. The second inspector told me it was bc the first one thought he couldn't close a sale. Clearly he doesn't know how bc the second one got the business, no problem. The two people who have always been professional & consistent: Princess & Stacy. I appreciate you both. But this takes the cake: Finally got the work done. Well, partially, bc the 2nd tech that was supposed to show up & help Stacy never showed, so the work isn't complete. But what did Active do? They charged my checking account - ON CHRISTMAS EVE - for the ENTIRE amount of the work (a 4 figure job, for reference) to my checking account instead of the GreenSky financing account I opened to pay for the work. CHRISTMAS. RUINED. Liquid cash? Gone. On a holiday. Account in SHAMBLES bc you better believe the rest of my bills continued to pull from the account. Disaster is not even the word to describe this. I called at least 5 times + multiple emails to get somebody to call me and face me to deal with this. Nobody ever called back. You can't contact someone local at "your local pest control experts" (that's what's on the phone greeting) to deal with it like adults. No urgency in fixing THEIR ERROR for a contracted, years-long customer. I used to be able to speak to someone in the local office. Their new phone system doesn't allow that. You can only have customer service send a message to ask them to call you back. So much for that "local" part. Imagine behaving like this when running a multi-million dollar business where you just acquired/merged with Terminix to make you even bigger? You don't DESERVE to be bigger. You deserve to be sanctioned. And you absolutely deserve this review. I'll eventually be switching companies but considering it's the holidays & I don't have my money back yet or the mental energy to do this error-correcting labor, it's not at the top of my list. Will be on the lookout for New Years specials from their competitors though.

Been with Active Pest control for Termite service for 30…read moreYears. Paid my bill each year on time when I received the bill. I did not receive a bill for 2021 and they cancelled my policy. I called and told them I was waiting for the bill and they still would not continue my policy. Instead, they wanted me to start all over. They are not, in my opinion, customer driven. I'll be looking for another company.

Wesley is such a hard worker! He listens to and follows instructions and pays attention to details,…read moreincluding cleanup and making the yard look immaculate (or whatever task he is hired to do)! Strong, trustworthy, conscientious, friendly, respectful and willing to help out in any way possible, I very highly recommend Wesley Bell! He is my go-to handyman.

From the owner: Best Services and Prices around ATLANTA. Includes Rideshare, Delivery/Courier Services, Pest…read morecontrol, Sheetrock, home cleaning, yard cleaning, wildlife removal, junk removal, You-Buy, We-Install. Jack of all trades. If I can't, my teammates can. Some may remember me from Terminix.

Thank you I am…read morecurrently renting a home in Dallas Georgia where I'm responsible for pest control. I thought I could manage with the DIY kit I bought from Facebook and all that it killed were crickets. It wasn't until I found a wasp nest under one of the alcoves on the front of my house and having to kill a spider, with babies pouring out of it that I finally realized enough is enough!! My sister lives in the area and recommended a chain service, but I found their online reviews to be consistently negative. So, I did some research on Yelp and Google and found Hole-In-One Pest Solutions. I wish I had called earlier as I continue to put this off despite having additional spiders coming through various cracks, corners, doorways, etc. The customer service representative was extremely helpful and kind. Super easy to talk to and helped me set up my first pest control appointment. I've always lived in an apartment so I've never had to deal with this before. I appreciated her patience and compassion as I explained my terrifying wolf spider story. Within just a couple days (due to my schedule) I had a tech out at my place. He listened attentively to the issues, and after a walk around the perimeter we agreed to a treatment plan and price. (Side note - a big turn off and red flag for me is when companies try to guilt or scare you into a subscription or additional services. This was NOT the case. Thank you for treating me fairly and not taking advantage of a first time homeowner/renter. I will always respect the integrity of a company that stands behind their services and work to create value added packages without the over the top sales pressure, and that starts from the top, so kudos to your management!!) When I say (my tech) Trace Barron went above, and beyond, he went above and beyond...stay tuned. - Laid down traps inside of my garage - wore shoe covers when coming indoors - cleared away existing spider webs from outdoor areas for me - washed down windows where pesticide had dripped down on windows from wasp nest removal Thank you Trace for caring about me, my home and my dogs. More importantly, thank you for ridding my house of those god awful eight legged creatures. I truly appreciated your compassion and attention to detail. I would recommend Trace and the team at Hole in One Pest control to anyone in their service area. I promise you won't be disappointed.

The Hole In One pest control team led by Tony is one of the best pest control services we had in…read morethe past thirty years. The following is an excerpt of the feedback I sent to Hole In One. "I want to recognize Matt for his highly professional, comprehensive service today. As you know, I recommend your services to anyone interested in pest control. Today's service motivates me to post good reviews on Google and Yelp. Why? I asked Matt to remove a hornet nest large enough to fill a five-gallon bucket. He extracted the nest while maintaining a calm and confident composure. Most importantly, he recognized that my mother-in-law, someone who loves gardening and nature, would appreciate a keep-sake. So he gave her a piece of the nest's outer layer which made her day. Thank you for creating and maintaining such a good team."

Terry and his team are wonderful- they always respond quickly and do an excellent job. They're so…read moreeasy to work with, and very friendly. I would recommend them to anyone!

Quick response time on the weekend!!! They came out and destroyed an underground yellow jacket nest…read morethat was found on a Saturday. From the time we made contact to job completion was about four hours (super quick turnaround time). I thought the price was fair and they honored their work by giving me a guarantee. Thank you to the Pyramid team and especially Terry for setting everything up!