Great communication. Work was done when scheduled. Kept me posted the whole time from receiving a…read morequote until the job was finished. Will use again. Thank you for your great service.

Great professional company with wonderful people. from the person answering the phone to the…read moreservice at your home. You know exactly what the costs will be before work starts and why. Don't hesitate to call them

Gabriel and Ruben of Roo's Heating and Air Conditioning went above and beyond the competitors to…read moremake a great deal and flawlessly execute the upgrade to a 4-ton Lennox a/c system with new main power wiring and wiring added for the Smart thermostat they included. Beat the others and legitimately seemed to care about us and our situation. Great crew too. Good guys who knew what they were doing. Once the deal was concluded they had it all done in a day!

We started working with Roo's in March. They came out and told us that our AC unit was working and…read morenothing needed to be repaired. This is after we had another company come out and tell us that the evaporator coil was broken. We contacted Roo's because they are a Lennox specialist. Our unit stopped working in July and we contacted them about getting our AC repaired. John N. came off as helpful and responsive to our concerns and said he was going to come out on Monday. Monday comes and we get a phone call saying that he looked over the report from the last time someone came out and that he could tell the evaporator coil was indeed broken. He sent an estimate for what that was going to cost to get fixed. While on the phone with him we told him that we thought the motor on the unit might be broken as well and that we would like him to come out and check on that so we could get everything fixed at once. He stated that it wouldn't be necessary for him to come out and that it could be worked out when he came on Wednesday to repair the unit. Wednesday comes and John N. sends two technicians but doesn't show up himself. They finish the evaporator coil repair and try to turn on the unit. The motor is indeed broken. John N calls and lets me know that we have to wait two more days for the part and that it is going to cost extra money. Mind you all these parts are under warranty. I tell him that I think extra cost should not be put on my family because of mistakes the company has made up to this point. I call the office upset that now I have to wait two more days for the repair and this is after I asked John N to come out and check this specific part that ended up being broken. All of this after I had someone come out in March and told me everything was fine. I ask to talk to the owner and get told he will contact me. I have to call again the next day and still don't get in contact with the owner. I am told that the company wants to make this right for me. Friday comes and a new technician is scheduled to come out, John Y. He is friendly and gets to work. He finishes up and gives me the total bill which includes labor for the motor. I tell him that I don't feel like this is making things right and that someone had told me that I wouldn't be charged for that when I called the day prior. He calls the manager and I finally get to talk to him. I explain everything that has happened and he initially offers me a discount. I tell him that I don't feel like this is fair compensation for all the stress I have been through. I had to find someone where else to stay for 3 extra days because of a lack of communication due to his employees. He tells me that he is going to get to the bottom of the situation and will call me back. He calls back shortly and tells me that he recognizes all my concerns and that he is going to take off the charge for the labor for the motor. I really appreciate that he took the time to listen to my concerns and feel like he did right by my family. I will continue to use this company to do check ups and repairs because I appreciate that while mistakes were made, in the end they did right by their customers and took ownership for it.

We have a brand new air conditioner, 2 years old and it is just not working correctly, not getting…read moreenough cold air into our house, shutting off when it hasnt reached the temp set. They came out within a couple days, did a full cleaning, ran through some checks ans let us know that the timer inside is indeed off and may be under warranty to fix! We also changed our interior filters and helped us troubleshoot our problem right away. Thank you!!!!

Highly communicative. Solid craftsmanship. Great group of guys and they did an amazing job.read more

I called them to get a second opinion about a failing AC unit…read more First company deemed the condenser as faulty and said it needs to be replaced, on site initial quote was $5000, which later turned into $12,000 replacement. Andrew from allbritten showed up and discover the whole issue was a chewed up data cable. He worked his wonders for few hours, restored the system and then worked his magic with his superiors to get us an amazing price !!!! I have hired many contractors before but never ever received such a service as this company provided. I'm extremely grateful that they didn't push a new system and really showed their professionalism and customer care!!!

Ordered air condition service and tune up the unit was working fine…read more After the tune up the service man tried to tell me it needed $4000 dollars of repairs I didn't accept He left and we tried to use the unit a few days later and it didn't work he left the breaker off I put it in and started the unit and it started smoking and burned up he hide the damage when he left I wouldn't ever use these people again I had to replace the unit

Our A/C went out during this past heatwave One call,…read moreresponse and service next day ! Couldn't determine the exact issue, called their electrician who came out after dinner found the problem and fixed in a few hours Appreciate the customer service and care

We had RS Heating and Cooling come out two different times over the past few years and both times…read morehave been superb! This year we were having an issue with our line freezing. Ranjeet responded quickly to our issue and let us know the date and time frame he would be able to come out. He was able to diagnose and refill our Freon in our unit within that time frame, which we immediately noticed a difference in the AC before we left. Our unit is almost 30 years old during the times Ranjeet came out, he did not try to push a new unit on us and was able to deliver great options within our budget. He also let us know what issues to look out for in the future or when it might be a good time to look into a new unit. But prior to Ranjeet, we've had companies not diagnose a thing and would just push a new unit quote on us. So it is refreshing to see someone who wants to take care of the customer with honesty and communication. Overall, Ranjeet is a top notch owner. He is very kind, honest and most importantly, seems genuine. He even remembered little details of our conversation from 3 years ago. So without any hesitation, we would 100% recommend RS Heating and Cooling for any of your heating/cooling needs!

Chad has helped me with two separate properties. Quick response, very polite and professional…read more Diagnosed and fixed both issues quick and very reasonable. I highly recommend Polar Air for their great service. I will continue to use Polar Air for all our HVAC needs.

Great service! Came out the same day, was very thorough and fair price. Chad is phenomenal. If you…read moreneed help with HVAC problems or maintenance give him a call!

Quality of service, timeliness, thorough Inspection, value, friendly. Been there several times,…read morethey are always great.

this Business was bought by Allbritten Plumbing and their prices are 6 to 8 times higher then other…read morecompanies ..... get additional quotes

Jose came out to our commercial building and did a great job. He was on time, respectful, and took…read morethe time to figure out a noise issue that had been bothering us. He found the problem, fixed it, and also made sure our A/C systems were running the way they should. What I appreciated most was that he explained everything clearly and didn't try to upsell us. He was honest, professional, and you could tell he really cared about getting the job done right. It's not always easy to find a company you can trust, but Fresno Heating & Cooling earned ours. Thanks again, Jose--we really appreciate your hard work and would definitely recommend you to anyone needing HVAC service, especially for commercial buildings.

i've tried calling since 8 o'clock this morning and it's now 1130 and all I ever get is Sasha AI…read moreShe says she will send a link for me to make an appointment and I never get the link. AI has ruined this opportunity for this company to put in a new HVAC system.